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The Chapter House

4.0 star property
4-star inn near Salisbury Cathedral

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Photo gallery for The Chapter House

Bar (on property)
Staircase
Terrace/patio
Point of interest
Executive Suite, Ensuite

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
9-13 St John's Street, Salisbury, England, SP1 2SB
  • Cathedral Close
    ‪3 min walk‬
  • Salisbury Cathedral
    ‪5 min walk‬
  • Old Sarum
    ‪5 min drive‬
  • Southampton (SOU)
    ‪35 min drive‬

Room options

View all photos for Executive Double Room, Ensuite

Executive Double Room, Ensuite

Executive Double Room, Ensuite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, Ensuite

Executive Suite, Ensuite

Executive Suite, Ensuite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Double Room, Ensuite

Premium Double Room, Ensuite

Premium Double Room, Ensuite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Small)

Double Room (Small)

Double Room (Small)

  • Sleeps 2
  • 1 Queen Bed

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  • Free WiFi
  • Air conditioning
  • Breakfast available
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CA $167 total
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About the area

Salisbury

In Salisbury .A stay at this inn places you within half a mile (1 km) of Salisbury Cathedral and 3 miles (5 km) of Old Sarum. Stonehenge is 10 mi (16.1 km) away.
View more Inns in SalisburyOpens in a new window

What's nearby

  • Cathedral Close - 3 min walk - 0.3 km
  • Salisbury Cathedral - 5 min walk - 0.5 km
  • Salisbury Museum - 6 min walk - 0.6 km
  • Old Sarum - 5 min drive - 3.7 km
  • Stonehenge - 14 min drive - 16.1 km

Getting around

  • Salisbury (XSR-Salisbury Train Station) - 15 min walk
  • Southampton (SOU) - 35 min drive

Restaurants

  • ‪The Refectory - ‬4 min walk
  • ‪Nando's - ‬4 min walk
  • ‪Noodle Camp - ‬2 min walk
  • ‪Boston Tea Party - ‬5 min walk
  • ‪The Chapter House - ‬1 min walk

About this property

The Chapter House

4-star inn near Salisbury Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at The Chapter House.

This 4-star Salisbury inn is smoke free.

  • 17 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 1560
  • Full breakfast (free)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Chapter House offers 17 accommodations with laptop-compatible safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

Afrikaans, Dutch, English, French, German, Greek, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 mi (GBP 8.00 per night); discounts available

Food and drink

  • Free full breakfast available daily 8:30 AM–10 AM
  • 1 restaurant
  • 1 bar

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Bedroom

  • Bed sheets
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 8.00 per night (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Property is also known as

Chapter House Inn Salisbury
Chapter House Inn
Chapter House Salisbury
The Lazy Cow Hotel Salisbury
The Chapter House Inn
The Chapter House Salisbury
The Chapter House Inn Salisbury

The Chapter House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 665 out of 914 reviews
Rating 8 - Good. 209 out of 914 reviews
Rating 6 - Okay. 29 out of 914 reviews
Rating 4 - Poor. 7 out of 914 reviews
Rating 2 - Terrible. 4 out of 914 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Bernice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world charm and hospitality
Very good stay. Lovely room. Excellent cooked breakfast. Great evening meal in the restaurant. Recommended.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being so old The Chapter House must be a nightmare to maintain but the crew do it well and all those I met went out of their way to make my stay pleasant and comfortable. I was impressed as I felt they genuinely cared.
Stayed 1 night in Nov 2024

10/10 Excellent

Jean

Stayed 1 night in Jul 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Chapter House is a lovely little hotel. The staff were very warm, welcoming, and helpful. The location is excellent. Definitely one of my top five favourites in UK and Europe.
Stayed 3 nights in Nov 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Had a lovely stay at the Chapter House. The hotel building is beautiful full of character and quirky. Our room was lovely. Very comfortable bed and nice bathroom with cathedral view. Staff were very professional and helpful. The only negative was the underwhelming breakfast but there are lots of eating places close by. Would definitely recommend hotel but give breakfast a miss next time
Stayed 1 night in Nov 2024

10/10 Excellent

Jorge

Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is convenient for visiting the city centre, cathedral and shops. My only criticism is that we were not forewarned about off site chargeable parking. This is not clear on the Hotel.com website. Staff and facilities at the hotel can't be faulted.
Stayed 1 night in Nov 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a lovely property in a very convenient location for the city centre and the rail station. The staff were brilliant! I am disabled and they were very helpful. Old, Grade II listed buildings can be a real accessibility challenge but they were as accommodating as possible and very kind. I hope to be able to return in the future.
Stayed 3 nights in Nov 2024

10/10 Excellent

Charles, Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique ancient house restored as much as they can. Great staff and fantastic breakfast. Parking lot is a block and an half away for $8. We had a very comfy bed and a lovely shower. The pub serves first class grilled beef. Great experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Gavin

Stayed 1 night in Oct 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Priscilla M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming
The Chapter House is an older but charming hotel. The in house restaurant is very popular in the area, consequently you’ll need to make a reservation for dinner. Our room was comfortable and clean with all the expected amenities. The adjoining bathroom was very large and newly renovated.
Stayed 1 night in Oct 2024

10/10 Excellent

Jozabel M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff, exceptional food, just all around exceptional! Location is great and walkable to Salisbury Cathedral/Magna Carter and the Salisbury Market/Old George Mall. Disclaimer: The Chapter House is from the 16th century so the floors creaked and are uneven with no lift. The reception is a small desk at the bar. Overall, still has a lovely and charming stay. Only downside is we stayed one night and would've loved to stay longer.
Stayed 1 night in Oct 2024

10/10 Excellent

Brent

Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Older style building but that’s the point. Area is quiet and close walk to the cathedral. Food at the pub was great. Bed very comfy. Would stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Characterful old building, with modern facilities and excellent staff. Dinner was great - especially steak and South African specials - best to book a table.
Stayed 2 nights in Sep 2024

10/10 Excellent

Georgina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel right in the centre. Food good with South African dishes really different. Only drawback is the very old building so not very practical - but adds to charm! Staff 10/10
Stayed 1 night in Sep 2024

10/10 Excellent

Delilah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay with friendly and helpful staff, beautiful restaurant, and historic location. Would definitely stay again!
Stayed 1 night in Sep 2024

8/10 Good

John

Stayed 1 night in Aug 2024