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ARCOTEL Castellani Salzburg

4.0 star property
4-star eco-certified hotel near Fortress Hohensalzburg, connected to a shopping center

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Photo gallery for ARCOTEL Castellani Salzburg

Reception
City view from property
Bar (on property)
Outdoor wedding area
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Gym
  • Pet-friendly
  • Breakfast available

Explore the area

Map
Alpenstrasse 6, Salzburg, Salzburg, 5020
  • Fortress Hohensalzburg
    ‪16 min walk‬
  • Salzburg Cathedral
    ‪17 min walk‬
  • Salzburg Christmas Market
    ‪19 min walk‬
  • Salzburg (SZG-W.A. Mozart)
    ‪21 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Double Room

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Lobby

Austria Trend Europa Salzburg

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (643)
The price is CA $214
per night
CA $247 total
includes taxes & fees
21 Mar - 22 Mar
Austria Trend Europa Salzburg

About the area

Salzburg

Salzburg-Süd stay.Your stay at this Salzburg-Süd hotel places you within 2 miles (3 km) of Nonnberg Abbey and Mozart Monument. Salzburg Glockenspiel and Mozartplatz Square are also within 2 miles (3 km).

What's nearby

  • Fortress Hohensalzburg - 16 min walk - 1.4 km
  • Salzburg Cathedral - 17 min walk - 1.5 km
  • Salzburg Christmas Market - 19 min walk - 1.6 km
  • Mozart's Birthplace - 3 min drive - 2.1 km
  • Mirabell Palace and Gardens - 3 min drive - 2.6 km

Getting around

  • Salzburg Aigen S-Bahn - 5 min drive
  • Salzburg Aiglhof Station - 6 min drive
  • W.A. Mozart Airport (SZG) - 21 min drive

Restaurants

  • ‪220 Grad Nonntal - ‬11 min walk
  • ‪Chinesische Mauer Chinarestaurant Lin - ‬3 min drive
  • ‪Steinlechner Jedermann's Wirtshaus - ‬2 min drive
  • ‪Unikum - ‬9 min walk
  • ‪Ben's Cafe - ‬2 min drive

About this property

ARCOTEL Castellani Salzburg

4-star eco-certified hotel near Fortress Hohensalzburg, connected to a shopping center
There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3983 square feet (370 square meters) and includes conference space. A fitness center, a library, and a terrace are also featured at the eco-certified ARCOTEL Castellani Salzburg. Parking is available for a fee.

  • 154 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Meeting rooms
  • 3983 sq ft of conference space
  • 370 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Bellhop
  • Elevator
  • Water dispenser
  • Lockers available
  • Bar or lounge
ARCOTEL Castellani Salzburg offers 154 accommodations with safes and hair dryers. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, German

Property amenities

Family friendly

  • Art supplies
  • Children's books
  • Free cribs/infant beds
  • Highchair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 23 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 22 per person
  • 2 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 48-inch LED TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Electric kettle

More

  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.00 per stay
  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Covered self parking fee: EUR 23 per day
  • Pet fee: EUR 15 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. 

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Castellani Parkhotel
Castellani Parkhotel Hotel
Castellani Parkhotel Hotel Salzburg
Castellani Parkhotel Salzburg
ARCOTEL Castellani Salzburg Hotel
ARCOTEL Castellani Hotel
ARCOTEL Castellani Salzburg
ARCOTEL Castellani
ARCOTEL Castellani Salzburg Hotel
ARCOTEL Castellani Salzburg Salzburg
ARCOTEL Castellani Salzburg Hotel Salzburg

ARCOTEL Castellani Salzburg Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 241 out of 555 reviews
Rating 8 - Good. 209 out of 555 reviews
Rating 6 - Okay. 73 out of 555 reviews
Rating 4 - Poor. 19 out of 555 reviews
Rating 2 - Terrible. 13 out of 555 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Restaurant at hotel closed. Only one towel in bathroom
Stayed 1 night in Sep 2024

8/10 Good

Andreas

Stayed 1 night in Aug 2024

6/10 Okay

Lorraine

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
All good except for air conditioning
We enjoyed just about everything here… except for the air conditioning. We could not get it below 23° no matter how we tried. Bed was comfy, bathroom was clean and the hotel itself is a solid 15-20 min walk from the main attractions in Salzburg. There are no refrigerators in the room . The breakfast is expensive, so we did not partake but dinner was quite delicious and worth the price. Parking is also not cheap and more expensive if you park in the garage (which is silly because sometimes the outdoor parking lot is full). The gym contains some cardio machines, free weights and one cable machine. Overall we enjoyed our stay, but the AC was an issue in the incredibly hot summer.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nathan, West Springfield

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Kayla

Stayed 1 night in Aug 2024

10/10 Excellent

Simone

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here, it has easy access to public transportation to the city center. Breakfast was great with a wide variety of options for food and drinks, it provided a good start to the day. Beautiful grounds as well. Staff was great too! Would definitely stay here again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The property is lovely and the room is very comfortable. The staff are also phenomenal. We dropped a necklace down the drain in the sink and Victoria helped us fish it out - she was incredible kind, patient and innovative with her problem solving. The hotel is lucky to have her on staff there!
Stayed 1 night in Jul 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was great & staff very helpful with sites to visit in the rain. We really liked the location walkable to downtown. Highly recommend this property.
Stayed 1 night in Jun 2024

10/10 Excellent

Hongming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Milan

Liked: Cleanliness, staff & service, property conditions & facilities
Different !
Stayed 1 night in Dec 2023

8/10 Good

Arlene

Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel and the area
Stayed 5 nights in Dec 2023

6/10 Okay

Amandeep

Travelled with partner
Liked: Cleanliness, amenities
To order room service, one has to go down to the reception. No intercom. Maintenance issue was not resolved even after asking for two days. Finally gave up on it. Breakfast selection can be better.
Stayed 3 nights in Dec 2023

2/10 Terrible

Karen

Disliked: Staff & service
Horrible staff and customer service. Snow storm prevented travel to hotel area. Snow storm was on news. Attempted to call the hotel without any answer, emailed them without a response. Finally received a response telling me they couldn't help me because i booked through a third party. Was charged full price to include five breakfasts we were not there to have. Refused to be helpful in any way. The storm made local news today showing how it shut down all trains to the area. I will never book with this chain again. So unprofessionalism. Stay away if you want good customer service

2/10 Terrible

Karen

Travelled with family
Disliked: Staff & service
Horrible customer service. Tried calling the property numerous times when all the trains were canceled due to a snow storm. They did not answer the phone and then charged me the full rate stating i did not cancel in time. I will be sure to never book through this chain again.

10/10 Excellent

BYOUNGJUNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

BYOUNGJUNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel, lovely room. Our only feedback to stop it being a 5 was that the shower could of been better - quite a minor thing but when walking round in cold we both enjoy hot shower when back. Hotel spotlessly clean too, we really enjoyed our time in the hotel and Salzburg.
Stayed 2 nights in Nov 2023

4/10 Poor

Martin

Stayed 1 night in Oct 2023

10/10 Excellent

Ian

Stayed 1 night in Sep 2023

8/10 Good

Joanne

Stayed 2 nights in Sep 2023

6/10 Okay

Kathy

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for visiting Salzburg
Very pleasant stay, clean and room very nice
Stayed 1 night in Aug 2023