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MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane

4.0 star property
4-star ski hotel with spa

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Photo gallery for MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane

Family Suite | Living area
Family Suite
Bicycling
Indoor spa tub
Indoor pool, open 10 AM to 8 PM, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
La cour route du Giffre, Samoëns, Haute-Savoie, 74340
  • Jaysinia Alpine Botanical Gardens
    ‪5 min walk‬
  • Samoens Ski Resort
    ‪8 min walk‬
  • Grand Massif Express Gondola
    ‪12 min walk‬
  • Sion (SIR)
    ‪109 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment

Family Apartment

Family Apartment

  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Suite

Comfort Suite

Comfort Suite

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 85 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Executive Duplex

Executive Duplex

Executive Duplex

  • 75 sq m
  • Sleeps 6

Similar properties

Exterior

Neige et Roc, The Originals Relais

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, (93)
The price is CA $392
per night
CA $439 total
includes taxes & fees
1 Mar - 2 Mar
Neige et Roc, The Originals Relais

About the area

Samoëns

Winter getaway.Your stay at this Samoëns hotel places you within a 10-minute walk of Jaysinia Alpine Botanical Gardens and Samoens Ski Resort. Grand Massif Express Gondola and Base de Loisir des Lacs Aux Dames are also within 2 miles (3 km).

What's nearby

  • Samoens Ski Resort - 8 min walk
  • Grand Massif Express Gondola - 12 min walk
  • Base de Loisir des Lacs Aux Dames - 14 min walk
  • Morillon Ski Resort - 5 min drive
  • Avoriaz Ski Resort - 20 min drive

Getting around

  • Marignier Station - 21 min drive
  • Saint-Exupery Airport (LYS) - 130 min drive

Restaurants

  • ‪Bar le Bon Coin - ‬4 min drive
  • ‪La Reposette - ‬3 min drive
  • ‪Demoiselle des Saix - ‬13 min drive
  • ‪Au Pré d'Oscar - ‬13 min drive
  • ‪L’Estanco - ‬3 min walk

About this property

MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane

4-star ski hotel with spa
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane helps provide the perfect winter holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. WiFi is free in public spaces. This ski hotel also offers an indoor pool, a children's pool, and a sauna. Self parking is free.

This 4-star Samoëns hotel is smoke free.

  • 33 guestrooms or units
  • Meeting rooms
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane offers 33 accommodations with safes and coffee/tea makers. Rooms open to balconies. 50-cm flat-screen televisions come with digital channels.

Bathrooms include showers, slippers, and hair dryers. This Samoëns hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Montagnes du Monde. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Languages

English, French

Property amenities

Family friendly

  • Arcade/game room
  • Baby bath
  • Baby monitor
  • Changing table
  • Children's pool
  • Free cribs/infant beds
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Stroller

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Electric car charging station on site
  • Free ski shuttle

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 22 for adults and EUR 12 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-cm flat-screen TV
  • Digital channels

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heated floors
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed during May, October, and November.

Access methods

Staffed front desk

Pets

  • Pets: EUR 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 500 per stay
  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 22 for adults and EUR 12 for children
  • Pet fee: EUR 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10 AM to 8 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Suites d'Alexane Hotel Samoens
Suites d'Alexane Hotel
Suites d'Alexane Samoens
Suites d'Alexane
Hôtel Alexane
Les Suites d'Alexane
MGM Les Suites d'Alexane
MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane Hotel
MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane Samoëns

MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 78 out of 100 reviews
Rating 8 - Good. 19 out of 100 reviews
Rating 6 - Okay. 1 out of 100 reviews
Rating 4 - Poor. 2 out of 100 reviews
Rating 2 - Terrible. 0 out of 100 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning gem of a hotel
Absolutely stunning hotel, with exceptional service from start to finish. The attention to detail was spot on, and they even realised it was my birthday during the stay and left a birthday message and small selection of local produce in the room which was a lovely touch and surprise. Thank you so much for a brilliant few nights.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just loved this hotel. The interior styling and decor was stunning. Everything was such high quality but at a fair price. The staff were incredibly helpful and supportive. We are getting married in Samoens next year and have recommended Hotel Alexane as a place to stay for our family and guests.
Stayed 2 nights in Jun 2024

8/10 Good

Richard

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

8/10 Good

John

Stayed 7 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel manager absolutely superb, went above and beyond when we had to arrange something urgently.
Stayed 4 nights in Jan 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room. Friendly staff. Facilities. Breakfast expensive and you could offer an option of discounted breakfast if booked at time of hotel room booking. Bar could stay open later as 10pm closure is very early
Stayed 4 nights in Jan 2024

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Absolutely fantastic hotel. The staff on reception are amazing. Always happy to help. We were a group of three friends and had a large suite, which was fantastic. The attention to detain is just brilliant. Our room had a big double bedroom with en-suite. There was then and lounge area with dinning table and kitchen, as well as a second bathroom and toilet. Stairs took you up to an open planned upstairs bedroom with four single beds. The kitchen was really well equipped. It had absolutely everything you needed. They even had a little welcome box of cleaning bits, including dishwasher tablets and rinse aid. You can preorder bread and pasties for the following morning from reception the night before, and then you don’t have to go out first thing. Just brilliant. The room had everything you could possibly want and more, including slippers and dressing gowns. The spa is as amazing as it looks in the pictures, although I think the hot tub could do with being a little warmer, but a really great space. The whole hotel is really well decorated/designed and feels warm and cosy from the moment you arrive. Everything is spotlessly clean. I had read that the rooms are not serviced, but this was not the case, and we were offered free daily service at check in. Overall, a perfect ski hotel and I would happily recommend to anyone.
Stayed 5 nights in Jan 2024

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, well looked after.
Stayed here for a short 4 day ski break. Lovely hotel, really nice, plush spacious rooms. We had a family suite, 2 double bedrooms, so perfect for 2 adults and two teenage girls. The hotel minibus service to the lift was great as was the good size ski locker that each room has. Staff very friendly and attentive.
Stayed 4 nights in Apr 2023

10/10 Excellent

Raphael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

10/10 Excellent

Sian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Our second visit to this wonderful hotel and yet again did not disappoint. We love Samoens as it is so laid back and perfect for a relaxing holiday and no better place to chill out than the Alexane. The staff are very friendly and helpful. Rooms are beautifully furnished and spa facilities first class Highly recommend
Stayed 4 nights in Mar 2023

10/10 Excellent

Asaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in your ski vacation at Samoens
The best place for a dreamy ski vacation. Everything was at the finest level and the stuff was helpful and taking care of everything we asked
Stayed 4 nights in Jan 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023

10/10 Excellent

Chris

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic three night stay
Stayed 3 nights in Jan 2023

6/10 Okay

Miss

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Dec 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel in every way.
We revisited this hotel after having stayed for a few days in summer 2019. Everything is just as we remembered... incredible! I could not fault the attention to detail, quality of furnishings, spa facilities and cleanliness. The pool and associated steam room/ sauna and jacuzzi were a welcome distraction if it ever rained. What is also apparent is the friendliness and professionalism of the staff. They all look so happy to work there. By far the best hotel we have ever stayed in for a summer break.
Stayed 7 nights in Aug 2022

10/10 Excellent

Maxwell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Darren

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel from start of the holiday to the finish will be staying again..
Stayed 7 nights in Mar 2022

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2022

10/10 Excellent

Simon

Stayed 4 nights in Mar 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Alexane
Lovely hotel and spa expensive but not excessive. You get what pay for. Staff very efficient and attentive espevially Juliette on reception and the batman whis name i didnt catch.
Stayed 5 nights in Mar 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skiing 2022
Great Hotel, amazing suite with lovely views of the mountains and para gliders coming in. All in all a super room and hotel. Very good food and service was excellent. We will stay again. Steve & Julia England
Stayed 7 nights in Feb 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing new modern chalet in Samoen
New, Modern chalet in the centre ville. Amazing facilities like heated swimming pool, steam bath, jacuzzi etc besides the games room equipped with pool table, dart board and sound-proof theatre. Great for skiers or outdoor trekkers or simply for those enjoying the facilities at the accommodation as the town is sadly quiet and lack the vibrancy of the town centre in Megeve.
Stayed 2 nights in Dec 2021

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alexane.
Service was excellent. Lovely rooms, well decorated in keeping with the mountain setting and immaculately clean. Fab facilities if you want to stay in nice bonus of underground parking. Service and staff were excellent and very helpful throughout.
Stayed 5 nights in Aug 2020