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GHL Relax Hotel Sunrise

3.0 star property
3-star hotel with a private beach, connected to the convention center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for GHL Relax Hotel Sunrise

Private beach, sun loungers, beach umbrellas, beach towels
Aerial view
Exterior
Boating
Standard Triple Room, Sea View

Reviews

7.2 out of 10

Good

Popular amenities

  • Gym
    Gym
  • On private beach
    On private beach
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Room service
    Room service

Explore the area

Map
Avenida Newball No. 4-169, San Andrés, San Andres y Providencia
  • Paintball San Andres
    2 min walk
  • Coton Cay
    8 min walk
  • Spratt Bight Beach
    8 min walk
  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.)
    15 min walk

Room options

View all photos for Standard Double Room, Sea View

Premium bedding, down comforters, minibar, in-room safe

Standard Double Room, Sea View

  • 27 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 27 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Single Room, 1 Queen Bed, Sea View

Premium bedding, down comforters, minibar, in-room safe

Standard Single Room, 1 Queen Bed, Sea View

  • 27 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Triple Room, Sea View

Premium bedding, down comforters, minibar, in-room safe

Standard Triple Room, Sea View

  • 34 sq m
  • Sea view
  • Sleeps 3
  • 2 Queen Beds

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CA $299 total
5 Dec - 6 Dec
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About the area

San Andrés

On the beach.At this hotel, you'll be steps from Paintball San Andres and within a 10-minute walk of Coton Cay. Also, Spratt Bight Beach is within half a mile (1 km) and North End is within 2 miles (3 km).

What's nearby

  • Paintball San Andres - 2 min walk - 0.2 km
  • Spratt Bight Beach - 8 min walk - 0.7 km
  • Punta Norte - 3 min drive - 3.1 km
  • North End - 3 min drive - 3.0 km
  • Island House Museum - 8 min drive - 8.1 km

Getting around

  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.) - 6 min drive

Restaurants

  • ‪EatAlley - ‬5 min walk
  • ‪Hotel Casablanca - ‬7 min walk
  • ‪Mister Panino - ‬5 min walk
  • ‪Peruwok - ‬6 min walk
  • ‪La Pizzetta Florio - ‬6 min walk

About this property

GHL Relax Hotel Sunrise

3-star hotel with a private beach, connected to the convention center
Step outside to unwind on the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at GHL Relax Hotel Sunrise like an outdoor pool, a spa tub, and a fitness center.

Free breakfast is available daily. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a sauna and a terrace.

This 3-star San Andrés hotel is smoke free.

  • 1 building
  • 170 guestrooms or units
  • 8 levels
  • 4747 sq ft of conference space
  • 441 sq m of conference space
  • Built in 1996
  • Full breakfast (free)
  • Karaoke
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
GHL Relax Hotel Sunrise offers 170 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Sofa bed

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 7 AM–11 AM
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Karaoke
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at GHL Relax Hotel Sunrise

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9 AM to 9 PM.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

GHL Relax Hotel Sunrise San Andres
GHL Hotel Sunrise San Andres
GHL Sunrise
GHL Sunrise San Andres
GHL Relax Sunrise San Andres
GHL Relax Sunrise
GHL Relax Hotel Sunrise Hotel
GHL Relax Hotel Sunrise San Andrés
GHL Relax Hotel Sunrise Hotel San Andrés

GHL Relax Hotel Sunrise Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 161 out of 720 reviews" "
Rating 8 - Good. 272 out of 720 reviews" "
Rating 6 - Okay. 143 out of 720 reviews" "
Rating 4 - Poor. 76 out of 720 reviews" "
Rating 2 - Terrible. 68 out of 720 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Matthew

Second stay
My second time staying there. I was aware it was 3 star ahead of time. I chose this hotel because of its location and amenities. It has a great view, boat dock, and gym. The room quality is the downside.
Stayed 4 nights in Aug 2024

4/10 Poor

Luis

Disliked: Cleanliness, property conditions & facilities
This property is horrendous. Not maintained, old, rusty, smelly, horrible beds, dirty, dripping. Horrendous food. Only good thing, reception service. It is also kind of the standard in the island.
Stayed 4 nights in Aug 2024

2/10 Terrible

Beatriz

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No hot and pressure water. No wifi on the rooms . Bad customer sevices at the front desk . Very uncomfortable.
Stayed 1 night in May 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service
You can’t expect too much because you’re on the island but for the value, it’s a great price. The air conditioner could not get the room cold enough and it was hot. The whole time the view is beautiful and the staff was great. It’s just an old Hotel my tile was broken in the shower and Online it shows bathtub. They don’t have bathtubs if you’re on a budget. It’s a great place to stay.
Stayed 3 nights in May 2024

8/10 Good

Mohander Singh

Good ocean front property 🙏
Stayed 4 nights in Mar 2024

4/10 Poor

Andres

Stayed 4 nights in Feb 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésimo hotel
La infraestructura del hotel está en pésimas condiciones, lobby deteriorado, habitaciones con mobiliario viejo y maltratado, baño en malas condiciones, ducha que tira agua para el techo, los pasillos sucios y solo sirve el elevador de servicio. La piscina y el bar son lo único agradable, aunque también están viejos u necesitan remodelación. El wifi no llega a mi habitación del segundo piso, la calidad del desayuno bastante baja y el servicio nunca llegó a la mesa ninguno de los 3 días para ofrecer al menos agua. El check in a las 3 es una falta de respeto ya que comienzan a llamar a la gente como un Bingo y puedes estar hasta mas de 2 horas esperando tu habitación, no importa si llegaste antes de las 3:00.
Stayed 3 nights in Feb 2024

4/10 Poor

Jacquelyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It took 1.5 hours for room to be ready after 3pm checkin Hotel need updates, lots of mold around hotel and showers especially. Gum was stuck to the lights next to bed
Stayed 2 nights in Nov 2023

2/10 Terrible

Richard, Porirua

Stayed 6 nights in Nov 2023

4/10 Poor

Thomas

Travelled with partner
The place is under construction.
Stayed 4 nights in Oct 2023

10/10 Excellent

giorgio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Edwin

Liked: Staff & service
Disliked: Property conditions & facilities
Property has a lot of potential, hotel is big a nice facility but it needs to be much better maintained
Stayed 2 nights in Oct 2023

10/10 Excellent

nestor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

2/10 Terrible

Rommel

Disliked: Staff & service, property conditions & facilities
Poor condition all around
Stayed 1 night in Jul 2023

2/10 Terrible

Laura

Stayed 3 nights in Jul 2023

6/10 Okay

Juan

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property was under construction and the main elevator did not work. We had to use the service one. The staff was helpful and they were eager to assist you patiently and friendly.
Stayed 5 nights in Jun 2023

2/10 Terrible

Matthew

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Any positive review for this hotel is a pure lie
Just bad in almost every way -Construction signs and workers everywhere -Leaky roof (they put buckets on the floor in the library. How nice!) -No Wi-Fi in rooms -Mediocre or bad food depending on restaurant -Almost no staff speak English -Guest elevator broken. Guests have to use staff elevator. -No working air conditioner in one of the rooms we booked. Employees also refused to change room until the next day, and not until 3pm (how is this ok?) -No water pressure and very little hot water in the other room. -Everything is old and run down. I would not be surprised if this hotel pays for the good reviews it gets. It is a ripoff. Go somewhere else.
Stayed 3 nights in Jun 2023

6/10 Okay

Chananikhom

Travelled with partner
Disliked: Property conditions & facilities
Property location is good and restaurant staffs are excellent. Hotel is old and AC has to be on all time, otherwise, I smells and humidity make the room uncomfortable. Bed sheets were not changed entire 7 days. Also, do not touch the snack bar because 2 bottle water, 1juice and candy bar will cost you $30 dollars
Stayed 7 nights in Apr 2023

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s one of the best hotels in San andres
Stayed 4 nights in Mar 2023

8/10 Good

Daniel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Location is great. Pool is awesome. Only thing to improve is that the Hotel feels old. Needs renovations on some areas (i.e. closet doors, etc.). The servers need to improve their speed when fulfilling an order. Service overall is slow, but good
Stayed 4 nights in Feb 2023

6/10 Okay

Jedd

6/10 Okay

lucas

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel was in bad condition overall.
Stayed 4 nights in Dec 2022

6/10 Okay

Paul, Austin

Travelled with group
Pros - good breakfast, ocean view from room, location to other restaurants, comfy beds, well serviced excursion office on site. Cons - loud music nearly all day and into late evening from pool area, loud music in gym, room was extremely old and needs remodeling, way too may mosquitoes in the room and especially in the lobby area. WIFI only available in lobby makes for an inconvenient stay.

4/10 Poor

Sergio

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It's completely messed up; water leaked everywhere in this hotel.
Stayed 3 nights in Nov 2022