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Portobelo Plaza de las Americas

3.5 star property
Enjoy the outdoor pool at this 3.5-star San Andrés hotel

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Portobelo Plaza de las Americas

Outdoor pool, pool umbrellas, sun loungers
Minibar, in-room safe, desk, free WiFi
Reception
Bar (on property)
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping

Explore the area

Map
Avenida Las Americas 1A-101, San Andrés, 880001
  • Spratt Bight Beach
    5 min walk
  • Paintball San Andres
    7 min walk
  • Coton Cay
    12 min walk
  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.)
    10 min walk

Room options

View all photos for Triple Room

Minibar, in-room safe, desk, free WiFi

Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Double Room

Minibar, in-room safe, desk, free WiFi

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Minibar, in-room safe, desk, free WiFi

Suite

  • Sleeps 2
  • 1 King Bed

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About the area

San Andrés

Close to the beach.Within a 10-minute walk of the hotel, you'll find Spratt Bight Beach and Paintball San Andres. Coton Cay and North End are also within 2 miles (3 km).

What's nearby

  • Spratt Bight Beach - 5 min walk - 0.5 km
  • Paintball San Andres - 7 min walk - 0.6 km
  • Punta Norte - 2 min drive - 1.9 km
  • North End - 2 min drive - 1.9 km
  • Island House Museum - 6 min drive - 6.9 km

Getting around

  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.) - 3 min drive

Restaurants

  • ‪El Peruano - ‬4 min walk
  • ‪Restaurante Bar Tico Tico - ‬6 min walk
  • ‪The Islander - ‬6 min walk
  • ‪Sandwich Qbano - ‬4 min walk
  • ‪Aquarius Bar-Restaurante - ‬5 min walk

About this property

Portobelo Plaza de las Americas

Enjoy the outdoor pool at this 3.5-star San Andrés hotel
Portobelo Plaza de las Americas offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. Event space at this hotel measures 323 square feet (30 square meters) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Portobelo Plaza de las Americas. A shuttle from the hotel to the airport (available 24 hours) is available for a fee.

This 3.5-star San Andrés hotel is smoke free.

  • 52 guestrooms or units
  • 323 sq ft of conference space
  • 30 sq m of conference space
  • English breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Portobelo Plaza de las Americas offers 52 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free English breakfast available daily 8:30 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 20000 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Portobelo Plaza las Americas Hotel San Andres
Portobelo Plaza las Americas Hotel
Portobelo Plaza las Americas San Andres
Portobelo Plaza las Americas
Portobelo Plaza Las Americas
Portobelo Plaza de las Americas Hotel
Portobelo Plaza de las Americas San Andrés
Portobelo Plaza de las Americas Hotel San Andrés

Portobelo Plaza de las Americas Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 101 out of 258 reviews" "
Rating 8 - Good. 84 out of 258 reviews" "
Rating 6 - Okay. 35 out of 258 reviews" "
Rating 4 - Poor. 20 out of 258 reviews" "
Rating 2 - Terrible. 18 out of 258 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

miguel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I liked location. I dis not like communication, like no one answer when marked from room to front desk. I had to ask every day for fresh clean towels. Sink was plugged at arrivel but fixed upon request. Every time you get out of the room with the key, the power shuts down including the air conditioning so when you come back from outside you find a warm room, I guess is good in an eco friendly way.
Stayed 4 nights in Aug 2024

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from all staff! Close proximity to restaurant and 8 minutes walk to beach!
Stayed 6 nights in Jul 2024

10/10 Excellent

Richard, Porirua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a 4 min walk to the beach. Nice modern hotel, quiet as the rooms are away from the road. Nice pool in the courtyard. Breakfast very portion controlled but OK.
Stayed 14 nights in Jun 2024

10/10 Excellent

Daniel Ubal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Maritza, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, people really nice and helpful
Stayed 3 nights in Apr 2024

8/10 Good

Francisco, Hyde Park

Travelled with group
Liked: Cleanliness, staff & service, amenities
No Warm or hot water in the sink, hot water took about 5-7 minutes to get warm. Bathroom could use more shelves to put shower essentials. Breakfast could start at 0700. Staff was very friendly and helpful.
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Very friendly and efficient staff.
Stayed 4 nights in Jan 2024

8/10 Good

Ana Milena Yepes

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I did enjoy my stay at the hotel, but I found very inconvenient that the restaurant is only open during the day and doesn’t have the dinner option, very often the places outside are very crowded with big lines to get some food and the hotel should have the option to eat in the restaurant.
Stayed 4 nights in Dec 2023

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay in San Andres
Overall a great experience here. Friendly staff, central location, great breakfast options, clean & nice rooms. Special shoutout to Señor David for making us feel extra welcome.
Stayed 2 nights in Jan 2024

10/10 Excellent

Omaira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

6/10 Okay

Victor, Trenton

Travelled with group
Liked: Staff & service, property conditions & facilities
Last minute booking and didnt have an issue. Staff assited us above and beyond. And the room was nice and clean.
Stayed 1 night in Aug 2023

6/10 Okay

Juan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

DAVID

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. Half of them were native islanders who could good English. Quiet and air conditioning good. Excellent buffet breakfast include with good variety.Negative were the limited pool hours, 10am - 7pm and closed on Tuesdays for limited "maintenance", which is ridiculous. Needs ice machines and drinking water dispensers, though not generally available in Colombia.
Stayed 14 nights in Jan 2023

2/10 Terrible

William

Stayed 3 nights in Jan 2023

4/10 Poor

Frederico

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor management. Staff would knock on the door repeatedly waking us up to clean the room. No “do not disturb” sign available. Leaking bathroom and no toilet paper in receptions bathroom. A/C doesn’t work properly. Only good thing is the location.

6/10 Okay

Alvaro

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Cleaning poor did not clean the room one day no cleaning supplies in the bathroom
Stayed 5 nights in Nov 2022

2/10 Terrible

Mishael

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Nov 2022

8/10 Good

jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicer than the Place Latam had chosen for me named Apartamento Altamar i spent one night thereit was a nightmare and had to move to Portobello Thanks God
Stayed 3 nights in Sep 2022

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of construction on property
Stayed 5 nights in Aug 2022

10/10 Excellent

Joshua

Stayed 1 night in Aug 2022

6/10 Okay

Laura F, Woodside

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is very central to everythign with minimal walkig distance. AVOID the restaurant - it's breakfast selection is extremely lackluster and most of it's restaurant crew is often cranky and unfriendly. If it wasn't for the restaurant I would give this hotel 5 stars.
Stayed 5 nights in Jul 2022

10/10 Excellent

JENNIFER

Travelled with group
Liked: Staff & service
excellent service, clean, good food, near beach and restaurants
Stayed 4 nights in Jul 2022

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bien situado el personal es muy amable , el desayuno está muy bueno en general todo fue muy bueno , volvería sin dudarlo
Stayed 5 nights in Jul 2022

8/10 Good

Rafael

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Well located and remodeled. Breakfast was awesome.
Stayed 3 nights in Jul 2022

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2022