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Krystal Grand Suites Insurgentes

4.0 star property
4-star hotel near Manacar Tower

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Krystal Grand Suites Insurgentes

Junior Suite, 1 King Bed
Down comforters, in-room safe, individually furnished, desk
Down comforters, in-room safe, individually furnished, desk
Property entrance
Mini-fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym

Explore the area

Map
Insurgentes Sur #1991, Col Guadalupe Inn Del Alvaro Obregon, Mexico City, CDMX, 1020
  • San Jacinto Plaza
    14 min walk
  • Portal San Angel
    17 min walk
  • Diego Rivera and Frida Kahlo House Studio Museum
    18 min walk
  • Mexico City (MEX-Mexico City Intl.)
    13 min drive

Room options

View all photos for Expedia VIP Suite

Down comforters, in-room safe, individually furnished, desk

Expedia VIP Suite

  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Down comforters, in-room safe, individually furnished, desk

Junior Suite, 2 Double Beds

  • 44 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite Single

Executive Suite Single

Executive Suite Single

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite Double

Down comforters, in-room safe, individually furnished, desk

Executive Suite Double

  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Down comforters, in-room safe, individually furnished, desk

Master Suite

  • 62 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
Fiesta Inn Insurgentes Sur
Free WiFi
Restaurant
Air conditioning
Gym
4.5 out of 5, Wonderful, (1005)
The price is CA $160
per night
CA $192 total
includes taxes & fees
1 Dec - 2 Dec
Fiesta Inn Insurgentes Sur

About the area

Mexico City

Heart of Mexico City.Your stay at this Alvaro Obregon hotel places you within 2 miles (3 km) of Manacar Tower and Centro Coyoacan. Also, Frida Kahlo Museum is within 2 miles (3 km) and Pepsi Center is within 6 miles (10 km).

What's nearby

  • Centro Coyoacan - 2 min drive
  • Frida Kahlo Museum - 4 min drive
  • Pepsi Center - 7 min drive
  • World Trade Center Mexico City - 7 min drive
  • Estadio Azteca - 10 min drive

Getting around

  • Miguel Angel de Quevedo Station - 14 min walk
  • Mexico City Fortuna Station - 16 min drive
  • Benito Juarez International Airport (MEX) - 13 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Chili's - ‬1 min walk
  • ‪Los Bisquets Bisquets de Obregón - ‬1 min walk
  • ‪Sushi Roll - ‬2 min walk
  • ‪Guadiana - ‬1 min walk

About this property

Krystal Grand Suites Insurgentes

4-star hotel near Manacar Tower
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center, 3 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 70 square feet (7 square meters) and includes conference space. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Krystal Grand Suites Insurgentes. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Mexico City hotel is smoke free.

  • 150 guestrooms or units
  • 14 levels
  • 70 sq ft of conference space
  • 7 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Krystal Grand Suites Insurgentes offers 150 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished. Beds feature down comforters. 40-inch flat-screen televisions come with cable channels. Accommodations at this 4-star hotel have kitchenettes with microwaves, cookware/dishes/utensils, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Kitchenette
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (MXN 185 per night)
  • Covered extended parking on site (MXN 185 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–noon: MXN 265 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Elevator
  • Elevator door width (inches): 35
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (inches): 31
  • Grab bar near toilet
  • Toilet grab bar height (inches): 24
  • Hand-held showerhead
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 48
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Heated floor (bathroom)
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Free bottled water
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 600 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 265 per person
  • Airport shuttle fee: MXN 350 per vehicle (one-way)
  • Covered valet parking fee: MXN 185 per night
  • Covered extended parking fee: MXN 185 per night
  • Pet fee: MXN 600 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Krystal Grand Insurgentes Sur Hotel Mexico City
Krystal Grand Insurgentes Sur Hotel
Krystal Grand Insurgentes Sur Mexico City
Krystal Insurgentes Sur Hotel
Krystal Suites Insurgentes
Krystal Grand Insurgentes Sur
Krystal Grand Suites Insurgentes Hotel
Krystal Grand Suites Insurgentes Mexico City
Krystal Grand Suites Insurgentes Hotel Mexico City

Krystal Grand Suites Insurgentes Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 726 out of 1126 reviews" "
Rating 8 - Good. 229 out of 1126 reviews" "
Rating 6 - Okay. 91 out of 1126 reviews" "
Rating 4 - Poor. 48 out of 1126 reviews" "
Rating 2 - Terrible. 32 out of 1126 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rachelle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property itself was very beautiful and clean. Valet parking was amazing! The room, it had some issues. The floors are very scraped up. The shower door leaks outside while you’re taking a shower. The toilet had a constant sewer smell.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

4/10 Poor

Blanca, Miami

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
I had a business meeting with a client who parked his car through the hotel valet, and the valet attendant crashed my client’s car, the hotel did not assist nor made itself responsible aa it was outsourced to an third party. Terrible careless experience.
Stayed 4 nights in Aug 2024

8/10 Good

Ana

Travelled with pets
Liked: Cleanliness, staff & service, amenities
Irving need better staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodo y muy bien ubicado
Stayed 1 night in Jul 2024

10/10 Excellent

diego

Stayed 1 night in Jul 2024

10/10 Excellent

Javier, Pleasanton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

steven paul

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
good hotel, though service slow. had to make requests over and over. need to be patient.
Stayed 1 night in Jul 2024

10/10 Excellent

gabriel

Stayed 1 night in Jun 2024

4/10 Poor

Sara, Chatsworth

Travelled with family
Disliked: Amenities
The hotel is perfectly well located, but in recent years, under the pretext of the pandemic, they provide very limited service, no bathrobes, no slippers, no hand towel the sheets and pillows in very poor condition, no They give it the necessary maintenance.
Stayed 5 nights in Jun 2024

8/10 Good

Carlos Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Montserrat

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Customer service is not OK and they gave me my room untl 7pm, not only me, there was another girl waiting for her room
Stayed 1 night in Jun 2024

6/10 Okay

Ignacio, Cathedral

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
For my entire stay room smelled like sewage Very inconvenient Beds are not comfortable
Stayed 4 nights in Jun 2024

10/10 Excellent

Denys Rodriguez

Liked: Cleanliness
Stayed 3 nights in May 2024

6/10 Okay

rosendo

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

rosendo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nobody cares hotel
The hotel was Very clean but the service especially in the restaurant was unpleasant. On all three times that I ate there the service was bad since I had to get out of my chair to get service from my waiter, multiple times.
Stayed 1 night in May 2024

10/10 Excellent

CYNTHIA, Bayamon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel!
Stayed 5 nights in May 2024

6/10 Okay

Hugo

Liked: Cleanliness, staff & service, amenities
The place is nice, there is a nice atmosphere and is located close to restaurants and convenience stores. However, there is a slight lack of maintenance.
Stayed 1 night in May 2024

4/10 Poor

Alexis

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
La habitación la entregaron súper tarde, casi 4 horas después y piden desalojar a tiempo.
Stayed 1 night in May 2024

10/10 Excellent

Sara, Chatsworth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, I’m feels like home
Stayed 2 nights in May 2024

10/10 Excellent

Rafael

Stayed 2 nights in May 2024

2/10 Terrible

Pamela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was not able to travel due to a family emergency I tried canceling early that morning. My refund or Partial refund was denied.
Stayed 2 nights in May 2024

10/10 Excellent

Rocio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 6 nights in May 2024