Aloft San Antonio Airport

3.0 star property
3-star hotel near North Star Mall

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Photo gallery for Aloft San Antonio Airport

View from property
Bar (on property)
aloft, Room, 2 Queen Beds
Lounge
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • Free airport shuttle
  • Pet-friendly

Explore the area

Map
838 NW Loop 410, San Antonio, TX, 78216
  • North Star Mall
    ‪14 min walk‬
  • Alamo Quarry Market
    ‪5 min drive‬
  • Trinity University
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪9 min drive‬

Room options

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 29.3 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Hearing Accessible)

  • 29.3 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 25.1 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

  • 25.1 sq m
  • Sleeps 2
  • 1 King Bed

aloft, Room, 2 Queen Beds

  • 29.00 sq m
  • Sleeps 4
  • 2 Queen Beds

aloft, Room, 1 King Bed

  • 25.00 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

San Antonio

Shearer Hills - Ridgeview stay.Your stay at this Shearer Hills - Ridgeview hotel places you within 3 miles (5 km) of North Star Mall and Monster Mini Golf. CHRISTUS Santa Rosa Hospital - Alamo Heights and Alamo Quarry Market are also within 3 miles (5 km).

What's nearby

  • North Star Mall - 14 min walk
  • Alamo Quarry Market - 5 min drive
  • San Antonio Zoo and Aquarium - 8 min drive
  • USAA Corporate Office Headquarters - 9 min drive
  • River Walk - 11 min drive

Getting around

  • San Antonio Station - 12 min drive
  • San Antonio International Airport (SAT) - 9 min drive

Restaurants

  • ‪Twin Peaks - ‬5 min walk
  • ‪Shake Shack - ‬9 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Freddy's Frozen Custard - ‬4 min walk
  • ‪Chipotle Mexican Grill - ‬8 min walk

About this property

Aloft San Antonio Airport

3-star hotel near North Star Mall
Aloft San Antonio Airport offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 517 square feet (48 square meters) and includes conference space. The business-friendly Aloft San Antonio Airport also features a garden, a picnic area, and complimentary newspapers in the lobby. An area shuttle within 3 miles and a roundtrip airport shuttle (available 24 hours) are free. Self parking is free.

This 3-star San Antonio hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 5 levels
  • 517 sq ft of conference space
  • 48 sq m of conference space
  • Built in 2009
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Aloft San Antonio Airport offers 141 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times
  • Free area shuttle up to 3 miles

Food and drink

  • Breakfast available for a fee: USD 3.00-10.00 for adults and USD 3.00-10.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 3.00 to 10.00 for adults, and USD 3.00 to 10.00 for children
  • Pet fee: USD 35 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Hotel San Antonio Airport
Aloft San Antonio Airport
Aloft San Antonio Airport Hotel San Antonio
Aloft San Antonio Airport Hotel
Aloft San Antonio Hotel

Aloft San Antonio Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 552 out of 1002 reviews
Rating 8 - Good. 195 out of 1002 reviews
Rating 6 - Okay. 125 out of 1002 reviews
Rating 4 - Poor. 76 out of 1002 reviews
Rating 2 - Terrible. 54 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Glorian, Laredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple check in/out process & very helpful staff.
Stayed 1 night in Nov 2024

8/10 Good

Adalberto

Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent price
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Stayed 2 nights in Nov 2024

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bartender was very polite
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean. Staff was friendly. Also liked the bottled water in the room.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Hello - I stayed at the ALOFT in San Antonio Airport area on Sat Nov 9 - There was a wedding party and they decided to party on throughout the night by the outside fireplace under my window. Needless to say, I did not get any sleep. I called the front desk at 1 AM and Connor did ask the party to tone it down, which they did but not enough. There was music, yelling, dancing on top of the fireplace. Crazy stuff. I had to leave at 3 AM for a 5 AM flight, so not sure how much longer they were partying there but I must not have been the only guest who did not get any sleep because of this. I paid a handsome amount for a night of sleep, and I understand that I cannot expect total quiet, but this was ridiculous. I expect you will arrange for a refund for this. I booked via Hotels.com
Stayed 1 night in Nov 2024

10/10 Excellent

Joaquin R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many restaurants around property. Big Mall just a block away. The free Airport Shuttle was fast and with friendly staff.
Stayed 1 night in Nov 2024

6/10 Okay

Douglas

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stuck in an off-market room?
The hotel lobby and common areas were immaculate (although the bar was closed.) The room amenities on the surface looked good, but the maintenance and upkeep of our room indicated that we were likely assigned a room that was off-market. Our room was one of several (but not all rooms) that had no hot water. The beds were full size instead of queen as advertised. The television had 10 white spots that looked reflecting light but were actual burned into the screen. Then to top it off, the room phone was not working so we had to call the front desk about these issues using a cellphone. That said, the housekeeping manager (Rosie) was very kind and understanding, and worked with the GM to comp the second night of our stay since there were no rooms available to move to.
Stayed 2 nights in Nov 2024

4/10 Poor

gilbert

Travelled with family
Liked: Staff & service
Checked in on a Friday evening and hotel had a strange odor. Tried bathing the kids but there wasn’t any hot water or water pressure. Wife has thick curly hair and she was not able to wash her hair easily. In the middle of the night, my truck was burglarized
Stayed 2 nights in Nov 2024

6/10 Okay

Nancy

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Eunetia

Stayed 1 night in Oct 2024

10/10 Excellent

LaCrisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Would stay again
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Cold showers, clogged sink, stained upholstery, needs a good overhaul makeover.
Stayed 1 night in Nov 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very attentive
Stayed 1 night in Oct 2024

8/10 Good

Linda

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Yiyang

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No hot water, broken hair dryer, very poor shower head, and also a broken telephone so bad to walk down to lobby each time to complain things.
Stayed 2 nights in Nov 2024

8/10 Good

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean and quiet
Stayed 1 night in Oct 2024

10/10 Excellent

ALVIN, Round Rock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Laura

Business traveller
Liked: Staff & service, property conditions & facilities
Dirty!
The carpet leading to the rooms is filthy and my room smelled like a dirty dog. Some deep cleaning needs to be done!
Stayed 2 nights in Oct 2024

4/10 Poor

YULIANA

Disliked: Cleanliness, staff & service, property conditions & facilities
THE ROOM HAD A SMELL, SHOWER WAS DIRTY , FOUND HAIRS ON MY BED
Stayed 1 night in Oct 2024

10/10 Excellent

YULIANA

Travelled with group
Disliked: Cleanliness, staff & service
THE ROOM HAD A WEIRD SMELL AND FOUND HAIRS ON MY BED SHOWER WAS DIRTY
Stayed 2 nights in Oct 2024

10/10 Excellent

Tayler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Keisha

Stayed 3 nights in Oct 2024