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Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

2.5 star property
Hotel perfectly located for exploring San Antonio

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Exterior
Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)
Outdoor pool
Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)
Laundry room

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
4639 Rittiman Road, San Antonio, TX, 78218
  • Brooke Army Medical Center
    6 min drive
  • Morgan's Wonderland
    7 min drive
  • San Antonio Botanical Gardens
    9 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    11 min drive

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Suite, Multiple Beds, Non Smoking, Microwave

  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

Desk, laptop workspace, blackout drapes, soundproofing

Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Quality Suites San Antonio Northeast

Pool
Hot tub
Breakfast included
Parking included
3.6 out of 5, Good, (1029)
The price is CA $78
per night
CA $93 total
includes taxes & fees
8 Dec - 9 Dec
Quality Suites San Antonio Northeast

About the area

San Antonio

Heart of San Antonio.Your stay at this Park Village hotel places you within 3 miles (5 km) of Joint Base San Antonio and Brooke Army Medical Center. Frost Bank Center and San Antonio Zoo and Aquarium are also within 6 miles (10 km).

What's nearby

  • Brooke Army Medical Center - 6 min drive - 5.1 km
  • Frost Bank Center - 8 min drive - 8.7 km
  • Alamo - 10 min drive - 12.1 km
  • San Antonio Zoo and Aquarium - 10 min drive - 9.0 km
  • River Walk - 10 min drive - 12.5 km

Getting around

  • San Antonio Station - 10 min drive
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Whataburger - ‬1 min walk
  • ‪Cracker Barrel - ‬5 min walk
  • ‪Church's Texas Chicken - ‬6 min drive
  • ‪Kim's Galbi - ‬4 min walk

About this property

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Hotel perfectly located for exploring San Antonio
Best Western Windsor Pointe Hotel & Suites-Frost Bank Center offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is served daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Windsor Pointe Hotel & Suites-Frost Bank Center. Free self parking is available.

Smoking is allowed in designated areas at this San Antonio hotel.

  • 1 building
  • 54 guestrooms or units
  • 4 levels
  • Breakfast available (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Best Western Windsor Pointe Hotel & Suites-Frost Bank Center offers 54 accommodations with iPod docking stations and MP3 docking stations. 42-inch Smart televisions come with premium digital channels, first-run movies, and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and in-room massages can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 5:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Lever door handles
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch Smart TV
  • Digital channels
  • First-run movies
  • iPod dock
  • MP3 dock
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 16 and younger are not allowed at this property. All guests older than 16 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. Onsite parties or group events are strictly prohibited. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 16 years old and younger aren't allowed at this property.

Property is also known as

Best Western Windsor Pointe at&t Center
Best Western Windsor Pointe at&t Center San Antonio
Best Western Windsor Pointe Hotel at&t Center
Best Western Windsor Pointe Hotel at&t Center San Antonio
Best Western Windsor Pointe Hotel Suites at t Center
Windsor Pointe at&t Center An
Best Western Windsor Pointe Hotel Suites at t Center
Best Western Windsor Pointe Hotel Suites Frost Bank Center

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 219 out of 614 reviews" "
Rating 8 - Good. 172 out of 614 reviews" "
Rating 6 - Okay. 117 out of 614 reviews" "
Rating 4 - Poor. 48 out of 614 reviews" "
Rating 2 - Terrible. 58 out of 614 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Otis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a good location, right in middle of everything that i needed to eat and shop. The only thing that i hated was that i could only get (3) stations on my television
Stayed 3 nights in Aug 2024

10/10 Excellent

Jazz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western Frost center
Everything was top notch. Service was excellent.
Stayed 2 nights in Aug 2024

2/10 Terrible

Alec

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good stay in this hotel. Will stay again
Stayed 2 nights in Aug 2024

6/10 Okay

Bobby

Liked: Staff & service
Stayed 4 nights in Jul 2024

6/10 Okay

YENISEY, MIAMI

Travelled with family
Liked: Staff & service
Disliked: Amenities
Not the place wheeler I come back again.
Stayed 3 nights in Jul 2024

6/10 Okay

Nicolette

Travelled with family and small children
Liked: Staff & service
The staff was AMAZING and very kind. However the hallways were stuffy and muggy and the pull out bed mattress was horrible. The breakfast was not very good. But seriously the staff here is super sweet and wonderful.
Stayed 2 nights in Jul 2024

8/10 Good

Cory

Liked: Cleanliness
Stayed 3 nights in Jul 2024

8/10 Good

Karissa

Stayed 1 night in Jul 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Jul 2024

6/10 Okay

Eric

Stayed 2 nights in Jul 2024

10/10 Excellent

Janeth

Stayed 1 night in Jun 2024

10/10 Excellent

Felecia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok, had homeless people around
Stayed 2 nights in Jun 2024

8/10 Good

Morgan

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Susan

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
When checking in the front desk girl was really nice and informative. The room however was a different story it was clean but smelt heavily of cigarettes which I reserved a nonsmoking room and smelt like an ashtray. We didn’t even try the breakfast due to the fact of the reviews mentioned before.
Stayed 1 night in Jun 2024

4/10 Poor

Misti

Travelled with family
Disliked: Cleanliness
Large cockroaches in the bathroom for two nights (out of 3) and tiny bugs on the floor in the bathroom. Ac did not work in the building only in the rooms. Would not stay there again. Also side door was unlocked and i told the person working at the front desk
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

TreyVon

Stayed 1 night in May 2024

10/10 Excellent

Carolyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice Hotel clean staff very friendly
Stayed 3 nights in May 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing
Stayed 1 night in May 2024

10/10 Excellent

Peppie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Maximilian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Eric, WORCESTER

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place was just “Ok”. The check in was easy. My original room which was on a non smoking floor sure smelled like a smoking floor. The minute I got out of the elevator I could smell the smoke. Thankfully, my key didn’t work and then I was moved to another floor. The room was meh. Sort of smelled old and musty, the paint on the walls was a mess, the chair in the room, I would never have sat on it. The elevator made a horrific scraping noise when going up and down. The place was just really sad and in need of a makeover. I stayed there for convenience to the concert venue but would likely not stay there again.
Stayed 1 night in May 2024

8/10 Good

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024