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Candlewood Suites San Antonio Airport by IHG

2.5 star property
Hotel near North Star Mall in San Antonio

Choose dates to view prices

Photo gallery for Candlewood Suites San Antonio Airport by IHG

Down comforters, desk, laptop workspace, iron/ironing board
BBQ/picnic area
Interior
Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Down comforters, desk, laptop workspace, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly

Explore the area

Map
418 Portland Rd, San Antonio, TX, 78216
  • North Star Mall
    ‪3 min drive‬
  • San Antonio Zoo and Aquarium
    ‪7 min drive‬
  • Alamo
    ‪10 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Down comforters, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Down comforters, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed

Down comforters, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Down comforters, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Down comforters, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Down comforters, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Down comforters, desk, laptop workspace, iron/ironing board

Studio Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Down comforters, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Down comforters, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Down comforters, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

San Antonio

City center stay.A stay at this Uptown hotel places you within 6 miles (10 km) of San Antonio Zoo and Aquarium and 9 miles (15 km) of Alamo. Henry B. González Convention Center is within 9 miles (15 km) and Alamodome is within 12 miles (20 km).

What's nearby

  • North Star Mall - 3 min drive - 2.5 km
  • San Antonio Zoo and Aquarium - 7 min drive - 8.7 km
  • Alamo - 10 min drive - 13.8 km
  • Henry B. González Convention Center - 11 min drive - 14.8 km
  • Six Flags Fiesta Texas - 19 min drive - 21.6 km

Getting around

  • San Antonio Station - 12 min drive
  • San Antonio International Airport (SAT) - 7 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Pluckers Wing Bar - ‬3 min drive
  • ‪Whataburger - ‬14 min walk
  • ‪Cracker Barrel - ‬2 min drive
  • ‪Jason's Deli - ‬3 min drive

About this property

Candlewood Suites San Antonio Airport by IHG

Hotel near North Star Mall in San Antonio
Candlewood Suites San Antonio Airport by IHG offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Candlewood Suites San Antonio Airport by IHG. A roundtrip airport shuttle is free (available on request). Self parking is free.

Smoking is allowed in designated areas at this San Antonio hotel.

  • 1 building
  • 72 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2016
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • 1 conference room
Candlewood Suites San Antonio Airport by IHG offers 72 air-conditioned accommodations with DVD players and coffee/tea makers. Beds feature down comforters. Televisions come with cable channels and Netflix. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Languages

English, French, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • Children's games
  • DVD player
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool toys
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 7:00 PM on request
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered extended parking on site (USD 7 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Books
  • Games
  • Outdoor pool
  • TV in common areas
  • Video library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (32 inches high)
  • Handrails in stairways (34 inches high)
  • Raised toilet seat (31 inches high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch TV with cable channels
  • DVD player
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 7 per night
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, cash, and mobile payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Candlewood Suites San Antonio Airport by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites San Antonio Airport Hotel
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Candlewood Suites San Antonio Airport an IHG Hotel
Candlewood Suites San Antonio Airport by IHG San Antonio
Candlewood Suites San Antonio Airport by IHG Hotel San Antonio

Candlewood Suites San Antonio Airport by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 466 out of 1002 reviews
Rating 8 - Good. 238 out of 1002 reviews
Rating 6 - Okay. 121 out of 1002 reviews
Rating 4 - Poor. 72 out of 1002 reviews
Rating 2 - Terrible. 105 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Israel

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

EVAN, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Josue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Cathy

Stayed 1 night in Dec 2024

6/10 Okay

Ruojia

Stayed 6 nights in Dec 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Dec 2024

8/10 Good

Carlos, Delta

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport
Stayed 1 night in Dec 2024

2/10 Terrible

mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. My room was clean and had everything I needed.
Stayed 1 night in Dec 2024

6/10 Okay

Mohammad

Stayed 1 night in Oct 2024

8/10 Good

Danilo

Liked: Staff & service, property conditions & facilities
Overall the facility was okay. It got the job done, however, my biggest complaint is that my room had a very odd smell to it. Other than that, the bed was comfortable, and the staff was friendly.
Stayed 1 night in Dec 2024

6/10 Okay

Angela, Tijeras, NM 87059

Stayed 3 nights in Dec 2024

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Dorethea

Stayed 1 night in Nov 2024

10/10 Excellent

Da, Lenexa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near airport
Stayed 1 night in Dec 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Shelly

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property smelled a little musty and not super clean. Vacuumed every morning in front of room which woke us up, and last night someone shampooed the carpets . It was so loud we couldn’t watch TV or carry on conversation .
Stayed 3 nights in Dec 2024

10/10 Excellent

Tishana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great affordable stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

kay

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

6/10 Okay

Craig

Stayed 2 nights in Nov 2024

2/10 Terrible

John

Travelled with family and small children
Disliked: Amenities
Unhelpful staff. Dirty room. Broken shower. Needed a baby bed. Asked about it everyday for 4 days. Never delivered.
Stayed 4 nights in Nov 2024

2/10 Terrible

John

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible hotel, this place is something you would find in a third world country. Shower was awful, desk staff rude and absolutely unhelpful. It is rundown, old and dirty. Pantry was bare bones stocked.
Stayed 4 nights in Nov 2024

8/10 Good

Andrew

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Epifania

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and accessible to highways.
Stayed 3 nights in Nov 2024