Candlewood Suites San Antonio Airport by IHG

2.5 star property
Hotel near North Star Mall in San Antonio

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Photo gallery for Candlewood Suites San Antonio Airport by IHG

Down comforters, desk, laptop workspace, iron/ironing board
Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Interior
Down comforters, desk, laptop workspace, iron/ironing board
BBQ/picnic area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym

Explore the area

Map
418 Portland Rd, San Antonio, TX, 78216
  • North Star Mall
    ‪3 min drive‬
  • Alamo Quarry Market
    ‪4 min drive‬
  • San Antonio Zoo and Aquarium
    ‪7 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪8 min drive‬

Room options

Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Studio Suite, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

San Antonio

City center stay.A stay at this Uptown hotel places you within 6 miles (10 km) of San Antonio Zoo and Aquarium and 9 miles (15 km) of Alamo. Henry B. González Convention Center is within 9 miles (15 km) and Alamodome is within 12 miles (20 km).

What's nearby

  • North Star Mall - 3 min drive
  • San Antonio Zoo and Aquarium - 7 min drive
  • Alamo - 10 min drive
  • Henry B. González Convention Center - 11 min drive
  • Six Flags Fiesta Texas - 19 min drive

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 8 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Pluckers Wing Bar - ‬3 min drive
  • ‪Whataburger - ‬14 min walk
  • ‪Cracker Barrel - ‬2 min drive
  • ‪Jason's Deli - ‬3 min drive

About this property

Candlewood Suites San Antonio Airport by IHG

Hotel near North Star Mall in San Antonio
Candlewood Suites San Antonio Airport by IHG offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Candlewood Suites San Antonio Airport by IHG. A roundtrip airport shuttle is free (available on request). Self parking is free.

Smoking is allowed in designated areas at this San Antonio hotel.

  • 1 building
  • 72 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2016
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • 1 conference room
Candlewood Suites San Antonio Airport by IHG offers 72 air-conditioned accommodations with DVD players and coffee/tea makers. Beds feature down comforters. Televisions come with cable channels and Netflix. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Children's games
  • DVD player
  • Fence around the pool
  • Full-sized refrigerator
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool toys
  • Separate dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered extended parking on site (USD 7 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free roundtrip airport shuttle from 7:00 AM - 7:00 PM
  • Airport shuttle on request

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Grab bar near toilet
  • Toilet grab bar height (inches): 32
  • Handrails in stairways
  • Stairway handrail height (inches): 34
  • Raised toilet seat
  • Raised toilet seat height (inches): 31
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch TV
  • Cable channels
  • DVD player
  • Netflix
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per stay
  • Administrative fee: USD 25 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 7 per night
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, cash, and mobile payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Candlewood Suites San Antonio Airport by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites San Antonio Airport Hotel
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Candlewood Suites San Antonio Airport an IHG Hotel
Candlewood Suites San Antonio Airport by IHG San Antonio
Candlewood Suites San Antonio Airport by IHG Hotel San Antonio

Candlewood Suites San Antonio Airport by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 477 out of 1005 reviews
Rating 8 - Good. 244 out of 1005 reviews
Rating 6 - Okay. 116 out of 1005 reviews
Rating 4 - Poor. 71 out of 1005 reviews
Rating 2 - Terrible. 97 out of 1005 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

EVAN, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Da, Lenexa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near airport
Stayed 1 night in Dec 2024

6/10 Okay

Carlton, Wailuku

Business traveller
Disliked: Property conditions & facilities
Nothing good to mention
Stayed 5 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant staff
Stayed 4 nights in Oct 2024

6/10 Okay

Derek

Stayed 2 nights in Oct 2024

6/10 Okay

Senza

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Jose

Travelled with family
Liked: Cleanliness, room comfort
Bad customer service
Took us over 25 min to start the check in process, only 1 customer service person at entrance dealing with a customer that didn’t want to understand her issue.
Stayed 1 night in Nov 2024

10/10 Excellent

Tanya

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, pet friendly and welcoming. Will stay again
Stayed 1 night in Nov 2024

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice. Staff was also nice. The shower curtain looked like it should be thrown away. A smart TV would have been nice
Stayed 2 nights in Oct 2024

8/10 Good

DAVID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property was convenient to airport. Not much else in the area, however.
Stayed 1 night in Oct 2024

10/10 Excellent

Izola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect. Clean, first floor, quiet.
Stayed 1 night in Oct 2024

6/10 Okay

YAHARI

Liked: Cleanliness, staff & service, amenities
Room 417 has a stentch. I imagine that it's in every room on the 4th floor. It's coming from the bathroom, specifically, the shower curtains or the tub itself. The toilet didn't consistently flush either.
Stayed 3 nights in Oct 2024

8/10 Good

EVAN, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

John

Disliked: Cleanliness, amenities, property conditions & facilities
Property is old and deteriorating. Elevator floors were filthy Dirty all 3 days of my stay. Mattress on bed was collapsed and the springs in Mattress poked you all over.water in shower and sink never got hot barely wam enough to take shower Tv very old when checking in desk clerk stated the channel and volume buttons did not work on the remote. Had to get up every time to change channels. Horribly 3 day stay..
Stayed 2 nights in Oct 2024

4/10 Poor

Brittany

Business traveller
Disliked: Cleanliness, staff & service
There were roaches in my room
Stayed 2 nights in Oct 2024

2/10 Terrible

Erica, Del Rio

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very rude, needing supplies for my room they had none to give such as towels, toilet paper, a blanket
Stayed 2 nights in Oct 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

4/10 Poor

Judith

Travelled with partner
Disliked: Cleanliness
Cockroaches. Old furniture. Mold smell from air conditioner. Free coffee in common area, but decaf only. Ran out of coffee packet refills and cups for room.
Stayed 7 nights in Oct 2024

10/10 Excellent

Nereida

Business traveller, Travelled with partner
Very good
Stayed 1 night in Oct 2024

10/10 Excellent

Lydia, Barstow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quiet, and clean.
Stayed 4 nights in Oct 2024

10/10 Excellent

Andrik

Stayed 1 night in Sep 2024

8/10 Good

Melissa D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I visited San Antonio over Labor Day weekend. We loved this hotel because it was near the airport, it had a lovely swimming area, and it had a fully stocked kitchen. We went to Wal-Mart and got food and saved money cooking in the room, instead of going out to eat!
Stayed 3 nights in Aug 2024

6/10 Okay

LASHANDA

Stayed 1 night in Oct 2024