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DoubleTree by Hilton San Antonio Downtown

4.0 star property
4-star hotel near River Walk

Choose dates to view prices

Photo gallery for DoubleTree by Hilton San Antonio Downtown

Exterior
Coffee shop
Exterior
Front of property - evening/night
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Gym

Explore the area

Map
502 W. Cesar E. Chavez, San Antonio, TX, 78207
  • Market Square
    ‪6 min walk‬
  • River Walk
    ‪17 min walk‬
  • Alamo
    ‪2 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Sweet Dreams)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking (Sweet Dreams)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Balcony

Junior Suite, 1 King Bed, Non Smoking, Balcony

Junior Suite, 1 King Bed, Non Smoking, Balcony

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

San Antonio

Vista Verde South stay.Your stay at this Vista Verde South hotel places you within 2 miles (3 km) of River Walk and Alamo. San Antonio River and Henry B. González Convention Center are also within 3 miles (5 km).

What's nearby

  • Market Square - 6 min walk - 0.6 km
  • River Walk - 17 min walk - 1.4 km
  • Henry B. González Convention Center - 2 min drive - 2.5 km
  • Alamo - 2 min drive - 2.6 km
  • Alamodome - 3 min drive - 3.0 km

Getting around

  • San Antonio Station - 10 min drive
  • San Antonio International Airport (SAT) - 17 min drive

Restaurants

  • ‪Mi Tierra Cafe - ‬8 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Papa John's Pizza - ‬12 min walk
  • ‪La Margarita - ‬8 min walk
  • ‪Golden Star Cafe - ‬7 min walk

About this property

DoubleTree by Hilton San Antonio Downtown

4-star hotel near River Walk
DoubleTree by Hilton San Antonio Downtown offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

Event space at this hotel measures 9000 square feet (836 square meters) and includes conference space. The business-friendly DoubleTree by Hilton San Antonio Downtown also features a vending machine, a garden, and laundry facilities. For a fee, parking is available.

This 4-star San Antonio hotel is smoke free.

  • 249 guestrooms or units
  • 6 levels
  • 9000 sq ft of conference space
  • 836 sq m of conference space
  • Built in 1992
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Garden
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton San Antonio Downtown offers 249 accommodations with MP3 docking stations and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

This San Antonio hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Languages

English

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Riverwalk Plaza

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  • Restaurant
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4.1 out of 5, Very good, 5,092 reviews
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CA $143 total
includes taxes & fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (USD 9.95 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per stay)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 30 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 20 for adults and USD 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 30.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 for adults and USD 13 for children
  • Fee for in-room wireless internet: USD 9.95 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per stay (rates may vary)
  • Covered self parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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DoubleTree by Hilton San Antonio Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 502 out of 1004 reviews
Rating 8 - Good. 213 out of 1004 reviews
Rating 6 - Okay. 127 out of 1004 reviews
Rating 4 - Poor. 88 out of 1004 reviews
Rating 2 - Terrible. 74 out of 1004 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ildelfonso

Stayed 2 nights in Jan 2025

10/10 Excellent

Alyssa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Reginald, Lithonia

Liked: Cleanliness
It’s in a great location. My reservation was canceled. I experienced ice and snow from my departing city and for two days flights were canceled. I called 3 times to (Doubletree) to inform the staff. I did not want the hotel to be overbooked and I would not have a room. The paid reservation was listed as a “no show’ when I got to the hotel.
Stayed 4 nights in Jan 2025

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love staying here but it has changed front desk is always welcoming but this time I felt like my bedding wasn’t changed for the last people that were there
Stayed 1 night in Jan 2025

6/10 Okay

Brooks

Stayed 3 nights in Jan 2025

10/10 Excellent

Janeann

Travelled with family
Everything
Stayed 1 night in Jan 2025

10/10 Excellent

Angela

Stayed 1 night in Jan 2025

8/10 Good

Bryan

Stayed 1 night in Oct 2024

8/10 Good

Bryan

Travelled with family, Travelled with pets
Liked: Staff & service
Has been our go to for a while now. Beds are comfortable and clean. Areas around the hotel are a bit sketchy but nothing to worry about.

10/10 Excellent

Bryan

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Ana

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rakesh, Richmond

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Dec 2024

6/10 Okay

Jay

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Disgusting

The room was clean however we discovered a few huge yellow stains on our bedding. It was absolutely disgusting and so uncomfortable. That bedding should have never been there and someone should have known better than to allow it to remain on the bed. We didn’t even get a call from a manager or a discount of some sort for this disgusting situation. Very disappointing to say the least.
Stayed 2 nights in Dec 2024

6/10 Okay

Joe

Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great as always. Jose the shuttle driver is outstanding.
Stayed 2 nights in Dec 2024

2/10 Terrible

Mauricio

Disliked: Staff & service, property conditions & facilities
Poor service
Stayed 3 nights in Dec 2024

10/10 Excellent

DARYL, VILLA PARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 6 nights in Dec 2024

10/10 Excellent

Onedia

Travelled with partner
Very professional and patient
Stayed 2 nights in Dec 2024

6/10 Okay

Monica

Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Genaro

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, near to downtown. I stayed there because Rock&Roll Marathon, hotel is just the corner of the finish line, very conveniences.
Stayed 4 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

LESLIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking now costs money !! And they charged TAX on parking ….which makes zero sense as this is not a physical item !
Stayed 1 night in Dec 2024

8/10 Good

Julieta

Stayed 2 nights in Nov 2024

6/10 Okay

Teresa, Jacksonville

Stayed 1 night in Oct 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024