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Grand Hyatt San Antonio River Walk

4.0 star property
4-star family-friendly hotel near Shops at Rivercenter, connected to the convention center

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Photo gallery for Grand Hyatt San Antonio River Walk

Miscellaneous
Exterior
Exterior
Lobby
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Pool
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
600 E Market St, San Antonio, TX, 78205
  • Henry B. González Convention Center
    ‪2 min walk‬
  • Shops at Rivercenter
    ‪3 min walk‬
  • LEGOLAND® Discovery Center
    ‪4 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (High Floor)

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite (Fiesta)

  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (High Floor)

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bathtub

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Accessible, Bathtub

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Accessible (Shower)

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite

  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

View from property

Hyatt Regency San Antonio Riverwalk

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, (1708)
The price is CA $377
per night
CA $497 total
includes taxes & fees
18 Mar - 19 Mar
Hyatt Regency San Antonio Riverwalk

About the area

San Antonio

Central San Antonio getaway .A stay at this Downtown San Antonio hotel places you steps from LEGOLAND® Discovery Center and within a 5-minute walk of Shops at Rivercenter. River Walk and Yanaguana Garden and Playground are also within half a mile (1 km).

What's nearby

  • Shops at Rivercenter - 3 min walk - 0.3 km
  • River Walk - 5 min walk - 0.5 km
  • Tower of the Americas - 7 min walk - 0.6 km
  • Alamo - 8 min walk - 0.7 km
  • Alamodome - 19 min walk - 1.6 km

Getting around

  • San Antonio Station - 11 min walk
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • ‪Yard House - ‬3 min walk
  • ‪Denny's - ‬3 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Fogo de Chao - ‬4 min walk

About this property

Grand Hyatt San Antonio River Walk

4-star family-friendly hotel near Shops at Rivercenter, connected to the convention center
Grand Hyatt San Antonio River Walk offers its guests an outdoor pool and a 24-hour health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 115000 square feet (10684 square meters) and includes a conference center. A terrace, a vending machine, and an arcade/game room are also featured at the family-friendly Grand Hyatt San Antonio River Walk. Parking is available for a fee.

This 4-star San Antonio hotel is smoke free.

  • 1 building
  • 1003 guestrooms or units
  • 24 levels
  • Meeting rooms
  • 115000 sq ft of conference space
  • 10684 sq m of conference space
  • Built in 2008
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Grand Hyatt San Antonio River Walk offers 1003 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 47 per night; includes in/out privileges)
  • Valet parking on site (USD 59 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • To-go breakfast available for a fee daily 6:00 AM–11:00 AM: USD 15-35 for adults and USD 15-25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per pet, per week, plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 35 for adults, and USD 15 to 25 for children
  • Self parking fee: USD 47 per night (in/out privileges)
  • Valet parking fee: USD 59 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per week plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Service fee: USD 3 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. Guests can access their rooms with a mobile device.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Pet policy: 1 dog weighing maximum 50 pounds or 2 dogs with a combined weight of maximum 75 pounds are permitted. The listed pet cleaning fee applies only to stays of 7 nights or more; for stays of 30 or more nights a cleaning fee will be assessed at the hotel's discretion.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hyatt San Antonio
Grand Hyatt San Antonio Hotel
San Antonio Grand Hyatt
Grand Hyatt San Antonio Hotel San Antonio
Hyatt San Antonio
San Antonio Hyatt
San Antonio Grand Hyatt
Hyatt San Antonio
San Antonio Hyatt

Grand Hyatt San Antonio River Walk Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 769 out of 1119 reviews
Rating 8 - Good. 176 out of 1119 reviews
Rating 6 - Okay. 88 out of 1119 reviews
Rating 4 - Poor. 47 out of 1119 reviews
Rating 2 - Terrible. 39 out of 1119 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

PATTY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent!!!! Location excellent!!! Bar was wonderful!! Friday night had a lady singing and she was great!!
Stayed 1 night in Nov 2024

10/10 Excellent

Fred

Travelled with family
Liked: Property conditions & facilities
Very good hospitality and great place!
Stayed 2 nights in Dec 2024

10/10 Excellent

Elena

Stayed 2 nights in Nov 2024

10/10 Excellent

Ita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was fairly clean, overall; considering how huge it is. Staff was amazing. Everybody we spoke to was super kind and professional. Bathrooms were nice and spacious. We would definitely stay there again. We thoroughly enjoyed our stay.
Stayed 1 night in Nov 2024

6/10 Okay

Alireza

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The room heater did not work! After contacting the front desk and checking by the maintenance crew still was cold.
Stayed 1 night in Nov 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Todd, Waukesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Vicki

Stayed 1 night in Nov 2024

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

sabine

Stayed 3 nights in Nov 2024

8/10 Good

Larry

Liked: Cleanliness, staff & service
Original rooms assigned were freshly painted which left an acrid paint smell so we had to move but that was handled expertly and we thoroughly enjoyed our stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Nov 2024

8/10 Good

Jack

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These was a nice place to stay. Room was smaller then expected, but the features of the hotel was more then accomodating. Will visit again.
Stayed 1 night in Nov 2024

10/10 Excellent

John T

Stayed 3 nights in Oct 2024

2/10 Terrible

Michael

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The Grand Hyatt San Antonio River Walk is close to I-35, the Alamodome and within a block of the river walk in downtown San Antonio. Make note that your Expedia reservation does not include taxes and fees; those will be charged at the time of check out. Parking is extra - at the time it was $15 per night if booked on Expedia - $45 per night if booked at the hotel. We booked a room with two double beds. The mattresses were older and worn, with noticeable sagging in the middle. It wasn't comfortable to sleep two adults. The HVAC in the room wasn't working and would only blow continuous cold air. It took two trips to the front desk before the temperature was manually reset remotely (at 1 AM). The beds do not have blankets - just a sheet and a top sheet. Thankfully I had blankets in the car and was provided with light blankets at the front desk. Even on the 15th floor, the hotel is very loud, with significant road noise from I-35. In total, we paid about $400 per night and left after the first night because it was so uncomfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Louis, marrieta

Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Robert

Liked: Amenities
Lovely front desk service
Stayed 1 night in Nov 2024

10/10 Excellent

Roger

Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice place to stay, the bar is pricey and when we were there close to closing they were understaffed. Our waitress was busy but very kind and professional. My only complaint is I thought the rooms were bland and in need of a facelift.
Stayed 2 nights in Oct 2024

6/10 Okay

fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

JENNIFER

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay from the staff to the rooms. The riverwalk is a phenomenal amenity.
Stayed 2 nights in Nov 2024

4/10 Poor

Juan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
If you are going to visit this property make sure to ask for the amenities. The staff did not tell me about the perks that you have when you check in. For example discount on parking, two complementary water and drinks but they never told me. Also the room the pillows were super small and hard. Also the hotel send me an email after my stey saying all this but was too late. Definitely I would choose other hotel for next time.
Stayed 1 night in Nov 2024