Hilton Garden Inn San Antonio At The Rim

3.0 star property
3-star hotel near The Rim Shopping Center

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Photo gallery for Hilton Garden Inn San Antonio At The Rim

Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Terrace/patio
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Breakfast available
  • Bar
  • Pool

Explore the area

Map
5730 Rim Pass, San Antonio, TX, 78257

Room options

Room, 2 Queen Beds, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Drinks & Snacks)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Drinks & Snacks)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing Impaired)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

San Antonio

La Cantera District stay.Your stay at this La Cantera District hotel places you within 2 miles (3 km) of The Rim Shopping Center and Six Flags Fiesta Texas. La Cantera Golf Club and The Shops of La Cantera are also within 3 miles (5 km).

What's nearby

  • The Rim Shopping Center - 13 min walk - 1.1 km
  • Six Flags Fiesta Texas - 20 min walk - 1.7 km
  • La Cantera Golf Club - 3 min drive - 2.7 km
  • The Shops of La Cantera - 4 min drive - 3.6 km
  • University of Texas at San Antonio - 5 min drive - 5.3 km

Getting around

  • San Antonio Station - 20 min drive
  • San Antonio International Airport (SAT) - 19 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Raising Cane's Chicken Fingers - ‬12 min walk
  • ‪Agora Bar - ‬11 min walk
  • ‪Whataburger - ‬2 min drive
  • ‪BJ's Restaurant & Brewhouse - ‬9 min walk

About this property

Hilton Garden Inn San Antonio At The Rim

3-star hotel near The Rim Shopping Center
Hilton Garden Inn San Antonio At The Rim offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 3988 square feet (370 square meters) and includes a conference center. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn San Antonio At The Rim. An area shuttle within 5 mi and a theme park shuttle are free. Parking is available for a fee.

This 3-star San Antonio hotel is smoke free.

  • 137 guestrooms or units
  • 6 levels
  • 3988 sq ft of conference space
  • 370 sq m of conference space
  • Built in 2015
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn San Antonio At The Rim offers 137 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • Free theme park shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free theme park shuttle
  • Self parking on site (USD 10 per night; includes in/out privileges)
  • Extended parking on site (USD 10 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 15.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Wine tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 48-inch LCD TV with premium channels
  • MP3 dock
  • Pay movies

Bedroom

  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.95 for adults and USD 10.95 for children
  • Self parking fee: USD 10 per night (in/out privileges)
  • Extended parking fee: USD 10 per night
  • Pet fee: USD 75.00 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn San Antonio Rim Hotel
Hilton Garden Inn Rim Hotel
Hilton Garden Inn San Antonio Rim
Hilton Garden Inn Rim

Hilton Garden Inn San Antonio At The Rim Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 674 out of 1281 reviews
Rating 8 - Good. 274 out of 1281 reviews
Rating 6 - Okay. 139 out of 1281 reviews
Rating 4 - Poor. 95 out of 1281 reviews
Rating 2 - Terrible. 99 out of 1281 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diego, Johnathan, and Jeanette were really helpful on my trip.
Stayed 6 nights in Dec 2024

2/10 Terrible

JESUS

Stayed 1 night in Dec 2024

4/10 Poor

Alejandra

Travelled with family
Liked: Staff & service
Did not like that I chose this property bc it said 75 dlls a night which was perfect bc I was not going to be but 5 hrs asleep, ended up being 115 PLUS they charge you for Parking (10 dlls in case) AND with this fare, bfast was not includee. Hotel needs remodeling. Been to way better hotels in area that with everything all together price is either the same or cheaper in newer nicer, bfast and parking included.
Stayed 1 night in Dec 2024

10/10 Excellent

Raghad

Liked: Cleanliness
Stayed 3 nights in Dec 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a bad choice but could’ve done better
Overall I thought the hotel was good enough for a nice weekend trip but I think they could do better to be more family-friendly moving forward. The nightly price for this hotel was not bad at all, but having to pay $10 a day for parking and $15 for breakfast was not worth us staying longer and I would suggest you keep your options open if you’re looking for free breakfast options and free self-parking
Stayed 3 nights in Dec 2024

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean area
Stayed 1 night in Dec 2024

8/10 Good

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean and comfortable
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Raghad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Anna

Unfortunately the front desk employees did not show up for work the night I checked in. There was a banquet employee who adopted by that was able to get me a key. The room smelled like vomit and there wasn't a cord on the phone allowing me to reach the front desk
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Carolyn, Mathis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t understand why we had to pay to park; wasn’t even a garage
Stayed 1 night in Dec 2024

6/10 Okay

frances

Stayed 2 nights in Nov 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me my self is a little picky on mold on the shower or in the toilet or sink area and there was a little in the shower but other than that the stay was great
Stayed 2 nights in Nov 2024

10/10 Excellent

Vojislav, San Francisco

Stayed 2 nights in Nov 2024

6/10 Okay

J Alfredo

Stayed 1 night in Nov 2024

10/10 Excellent

Chase

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Very nice hotel and great service. Right by all the shops and food, would definitely recommend!
Stayed 2 nights in Nov 2024

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
We have stayed at this property on several occasions and have always had a positive experience.
Stayed 1 night in Nov 2024

6/10 Okay

Adrian

Stayed 1 night in Nov 2024

4/10 Poor

Dana

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Judy, McAllen

Travelled with family
Liked: Cleanliness, property conditions & facilities
We always stay here when we visit San Antonio. This time however, when we went to check-in, we were told the incidentals charge ( instead of a flat $50 for you entire stay), was $50 for each day you were staying. In addition to that, we told there was a $10 daily parking fee. The employee said they started that about seven months ago and it was on their website. That is not true, as we have stayed there less than seven months ago and that was not the case. In addition to that, I went to their website and the app and it shows free parking as one of the amenities. This was very disappointing and we won’t be staying at this hotel again anytime soon.
Stayed 4 nights in Nov 2024

8/10 Good

Dr. Matt

Liked: Amenities
It is okay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024