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Hilton Palacio Del Rio

4.0 star property
4-star hotel near Shops at Rivercenter

Choose dates to view prices

Photo gallery for Hilton Palacio Del Rio

Exterior
Outdoor pool, sun loungers
Premium bedding, in-room safe, desk, blackout drapes
Lobby
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • 24/7 front desk

Explore the area

Map
200 S Alamo St, San Antonio, TX, 78205
  • River Walk
    ‪2 min walk‬
  • Henry B. González Convention Center
    ‪3 min walk‬
  • Alamo
    ‪6 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible, River View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Accessible, River View

  • River view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Accessible, City View

  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Two Doubles

Premium bedding, in-room safe, desk, blackout drapes

Standard Two Doubles

  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Riverview Two Doubles

Premium bedding, in-room safe, desk, blackout drapes

Riverview Two Doubles

  • River view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • River view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • City view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, City View, Roll In Shower

Premium bedding, in-room safe, desk, blackout drapes

One King Bed, City View, Roll In Shower

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • River view
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Parlor)

Room (Parlor)

Room (Parlor)

  • City view
  • Sleeps 7
  • 1 Double Sofa Bed

View all photos for One King Bay View Accessible Bath Tub

Premium bedding, in-room safe, desk, blackout drapes

One King Bay View Accessible Bath Tub

  • River view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King

Premium bedding, in-room safe, desk, blackout drapes

Standard King

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Riverview King

Premium bedding, in-room safe, desk, blackout drapes

Riverview King

  • River view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Accessible With Bath Tub

Premium bedding, in-room safe, desk, blackout drapes

One King Accessible With Bath Tub

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

San Antonio

Heart of San Antonio.With a stay at this Downtown San Antonio hotel, you'll be steps from River Walk and La Villita. Shops at Rivercenter and Henry B. González Convention Center are also within half a mile (1 km).

What's nearby

  • Shops at Rivercenter - 2 min walk - 0.2 km
  • River Walk - 2 min walk - 0.2 km
  • Henry B. González Convention Center - 3 min walk - 0.3 km
  • Alamo - 6 min walk - 0.5 km
  • Alamodome - 19 min walk - 1.6 km

Getting around

  • San Antonio Station - 16 min walk
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • ‪Yard House - ‬5 min walk
  • ‪Casa Rio - ‬3 min walk
  • ‪Whataburger - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Hilton Palacio Del Rio

4-star hotel near Shops at Rivercenter
Hilton Palacio Del Rio offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Palacio Del Rio. For a fee, parking is available.

  • 485 guestrooms or units
  • 22 levels
  • Meeting rooms
  • Built in 1968
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Palacio Del Rio offers 485 accommodations with laptop-compatible safes and video-game consoles. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Similar properties

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  • Hot tub
  • Spa
  • Pet-friendly
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CA $307 total
includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 12 to 25 for adults and USD 12 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (54 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with premium channels
  • Pay movies
  • Video game console

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 12.00 to 25.00 for adults, and USD 12.00 to 25.00 for children
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.95 (rates may vary)
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Palacio
Hilton Palacio Rio
Hilton Palacio Rio Hotel
Hilton Palacio Rio Hotel San Antonio
Hilton Palacio Rio San Antonio
Hilton Rio
Palacio Rio
Rio Hilton
Rio Palacio
Hilton Hotel San Antonio
Hilton Palacio Del Rio Hotel San Antonio
Hilton San Antonio
Palacio Del Rio Hilton
San Antonio Hilton
Hilton Palacio Del Rio Hotel
Hilton Palacio Del Rio San Antonio
Hilton Palacio Del Rio Hotel San Antonio

Hilton Palacio Del Rio Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 642 out of 1004 reviews
Rating 8 - Good. 173 out of 1004 reviews
Rating 6 - Okay. 94 out of 1004 reviews
Rating 4 - Poor. 56 out of 1004 reviews
Rating 2 - Terrible. 39 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge, Waco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jacob

Stayed 2 nights in Jan 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The staff was wonderful we were treated well. The room was very nice and the view was great.
Stayed 1 night in Jan 2025

10/10 Excellent

Todd, ELM MOTT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Dec 2024

8/10 Good

Gloria

Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Librado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Diamond

Stayed 2 nights in Oct 2024

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Kalyan, Oak Creek

Stayed 1 night in Jan 2025

6/10 Okay

Rebecca

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

BILL

Stayed 4 nights in Dec 2024

4/10 Poor

Alisha

Stayed 1 night in Jan 2025

8/10 Good

Reyna J

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I liked my stay at the hotel, the only thing was that I forgot my tablet charger and when I called to tell them about it, they told me that they had not found anything.
Stayed 1 night in Dec 2024

6/10 Okay

Nohemi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing would be our TV didn’t work, and they couldn’t fix it due to having to order what was needed. They did offer another room, but it was 10 at night and too late to change rooms for only staying 1 night. Construction being done at main entrance of hotel, so a little confusing upon arriving. Just fyi, if you check out and leave you bags with them to hold for you (they offer this) while you go walk the riverwalk you won’t be able to get back into the hotel through the door you existed as you need a hotel key, so we flagged a staff member down. Other than that right off the river walk, lots of shops and restaurants.
Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Virginia

Liked: Cleanliness, staff & service, room comfort
With the exception that we were not aware that coolers were not allowed the area and the room was comfortable. Construction was a little disruptive early in the morning.
Stayed 2 nights in Dec 2024

10/10 Excellent

Eric

Stayed 1 night in Dec 2024

10/10 Excellent

Mike

Stayed 3 nights in Dec 2024

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Nayeli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stay was perfect only thing is rooms can smell better and be cleaner very dusty room :( besides that loved the view and service in the front
Stayed 2 nights in Dec 2024

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff all friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Jossette

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The vallet and bell hop were very kind, staff was very friendly and helpful
Stayed 2 nights in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff: every area and everyone!
Stayed 1 night in Dec 2024

6/10 Okay

Tony

Stayed 2 nights in Dec 2024