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Hyatt Place San Antonio-Northwest/Medical Center

3.0 star property
3-star hotel near USAA Corporate Office Headquarters

Choose dates to view prices

Photo gallery for Hyatt Place San Antonio-Northwest/Medical Center

Lobby sitting area
Restaurant
42-inch flat-screen TV with cable channels, TV, pay movies
In-room safe, desk, blackout drapes, iron/ironing board
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

Map
4303 Hyatt Place Drive, San Antonio, TX, 78230
  • USAA Corporate Office Headquarters
    ‪3 min drive‬
  • South Texas Medical Center
    ‪5 min drive‬
  • Six Flags Fiesta Texas
    ‪11 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Double Beds (High Floor)

42-inch flat-screen TV with cable channels, TV, pay movies

Room, 2 Double Beds (High Floor)

  • 42 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

42-inch flat-screen TV with cable channels, TV, pay movies

Room, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

42-inch flat-screen TV with cable channels, TV, pay movies

Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

42-inch flat-screen TV with cable channels, TV, pay movies

Standard Room, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds

42-inch flat-screen TV with cable channels, TV, pay movies

Room, Multiple Beds

  • 42 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for Room, 1 King Bed (High Floor)

42-inch flat-screen TV with cable channels, TV, pay movies

Room, 1 King Bed (High Floor)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

San Antonio

Vance Jackson stay.Your stay at this Vance Jackson hotel places you within 2 miles (3 km) of Huebner Oaks and USAA Corporate Office Headquarters. Methodist Healthcare and UT Health San Antonio are also within 3 miles (5 km).

What's nearby

  • USAA Corporate Office Headquarters - 3 min drive - 2.4 km
  • South Texas Medical Center - 5 min drive - 4.7 km
  • University of Texas Health and Science Center at San Antonio - 6 min drive - 5.1 km
  • The Shops of La Cantera - 7 min drive - 8.6 km
  • Six Flags Fiesta Texas - 11 min drive - 10.7 km

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 16 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Mama Margies Mexican Restaurant - ‬18 min walk
  • ‪Big Hops Growler Station - ‬19 min walk
  • ‪Asian Star - ‬2 min drive
  • ‪Pappasito's Cantina - ‬3 min walk

About this property

Hyatt Place San Antonio-Northwest/Medical Center

3-star hotel near USAA Corporate Office Headquarters
Hyatt Place San Antonio-Northwest/Medical Center offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2250 square feet (209 square meters) and includes conference space. The business-friendly Hyatt Place San Antonio-Northwest/Medical Center also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free.

This 3-star San Antonio hotel is smoke free.

  • 126 guestrooms or units
  • Meeting rooms
  • 2250 sq ft of conference space
  • 209 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place San Antonio-Northwest/Medical Center offers 126 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 1.22 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 10.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Hotel San Antonio-Northwest
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest San Antonio
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest/Medical Center Hotel
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hotel Hyatt Place San Antonio-Northwest/Medical Center
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hyatt Place San Antonio Northwest/Medical Center
Hyatt Place Antonio Northwest

Hyatt Place San Antonio-Northwest/Medical Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 490 out of 1011 reviews
Rating 8 - Good. 230 out of 1011 reviews
Rating 6 - Okay. 125 out of 1011 reviews
Rating 4 - Poor. 91 out of 1011 reviews
Rating 2 - Terrible. 75 out of 1011 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joe Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its always great experience staying here.
Stayed 1 night in Feb 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean
Stayed 2 nights in Feb 2025

8/10 Good

Lorrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and convenient in getting to freeways
Stayed 5 nights in Feb 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

8/10 Good

Estela

Stayed 11 nights in Jan 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 6 nights in Feb 2025

10/10 Excellent

Marta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar across the hotel parking lot is fun. Food trucks, too.
Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Stayed 3 nights in Jan 2025

6/10 Okay

Gricelda, Norco

Stayed 3 nights in Jan 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay

Went for a weekend of fun with the family. Loved the idea of being able to stay 6 people per room. We were a group of 10 and didn't have to rent 3 rooms. Loved the idea!!!
Stayed 1 night in Jan 2025

8/10 Good

Silvia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, quiet night, comfortable bedding, and love that the tv was adjustable to every angle in the room. The only thing I did not like was that the restroom sink was outside of the toilet room and right in front of the beds where my little kids were sleeping, we just had to be super quiet washing our hands.
Stayed 1 night in Jan 2025

2/10 Terrible

Rubi

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Worst part of this hotel is the management ( general manager Stephany) We had problems with mold in the bathrooms, housekeeping does a horrible job at cleaning the rooms, breakfast was not good, they entered your room without permission when your do not disturb sign is on, they never have anyone in the evening and at night to run things you might need to your room, ac doesn’t work, they don’t change the bedding. The bedding was dirty and the phones don’t work in the bedroom. Also very noisy can’t sleep. We had to change rooms 4 times and all rooms are the same. We brought all this to the front desk and the general manager Stephany and she didn’t care, nor offered to do anything to fix anything. Please don’t stay here you will hate it.
Stayed 10 nights in Dec 2024

10/10 Excellent

Hansel

Stayed 1 night in Dec 2024

8/10 Good

Barbra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and everything is under a 15 min. drive, including the San Antonio Riverwalk.
Stayed 4 nights in Jan 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are clean and the hotel is close to everything
Stayed 1 night in Jan 2025

8/10 Good

Daniel Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vdfjk
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast was pretty good. The room was clean, pretty big and spacious.
Stayed 4 nights in Dec 2024

10/10 Excellent

Woo Yun, Chandler

Liked: Cleanliness, staff & service, property conditions & facilities
Airport shuttle service is great!
Stayed 2 nights in Jan 2025

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jan 2025

10/10 Excellent

Monica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ronald

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Close to Fiesta Texas
Stayed 2 nights in Dec 2024

10/10 Excellent

Silvia

Stayed 1 night in Jan 2025

8/10 Good

Tulio Fernando, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

8/10 Good

elizabeth

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024