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Hyatt Regency Hill Country Resort & Spa

4.0 star property
Family-friendly 4-star hotel with 3 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Hill Country Resort & Spa

3 outdoor pools, cabanas (surcharge), sun loungers
Room amenity
Golf
Couples treatment rooms, sauna, spa tub, steam room, body treatments
BBQ/picnic area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
9800 Hyatt Resort Dr, San Antonio, TX, 78251
  • Hill Country Golf Club
    1 min walk
  • Westover Hills Lung Center
    14 min walk
  • San Antonio SeaWorld
    6 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    21 min drive

Room options

View all photos for Room, 2 Queen Beds, Patio

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Patio

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Patio (Preferred)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Patio (Preferred)

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Patio (Preferred)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Patio (Preferred)

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Shower)

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Patio (Hill Country, Preferred)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, Patio (Hill Country, Preferred)

  • 22 sq m
  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Patio

Premium bedding, pillowtop beds, in-room safe, desk

Suite, Patio

  • 22 sq m
  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Balcony

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Balcony (Hill Country)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, Balcony (Hill Country)

  • 22 sq m
  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Balcony

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Patio

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Hill Country)

Premium bedding, pillowtop beds, in-room safe, desk

Suite (Hill Country)

  • 22 sq m
  • Sleeps 8

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About the area

San Antonio

Far West Side stay.Your stay at this Far West Side hotel places you within 9 miles (15 km) of Ingram Park Mall and Joint Base San Antonio. Also within 9 miles (15 km) are St. Mary's University and Lackland Air Force Base.

What's nearby

  • Hill Country Golf Club - 1 min walk - 0.1 km
  • San Antonio SeaWorld - 6 min drive - 3.0 km
  • Aquatica San Antonio Waterpark - 9 min drive - 4.1 km
  • Ingram Park Mall - 11 min drive - 11.5 km
  • Lackland Air Force Base - 17 min drive - 15.0 km

Getting around

  • San Antonio Station - 20 min drive
  • San Antonio International Airport (SAT) - 21 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Harbor Market - ‬5 min drive
  • ‪Burger Boy - ‬5 min drive
  • ‪Marco's Pizza - ‬5 min drive

About this property

Hyatt Regency Hill Country Resort & Spa

Family-friendly 4-star hotel with 3 outdoor pools
As a guest of Hyatt Regency Hill Country Resort & Spa, you'll find a full-service spa, a golf course, and a complimentary water park. 3 outdoor swimming pools and 3 spa tubs are also on site. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 74002 square feet (6875 square meters) and includes conference space. A children's pool, a 24-hour fitness center, and a sauna are also featured at the family-friendly Hyatt Regency Hill Country Resort & Spa. You'll have access to the indoor pool at a partner property. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star San Antonio hotel.

  • 500 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 74002 sq ft of conference space
  • 6875 sq m of conference space
  • Built in 1993
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hyatt Regency Hill Country Resort & Spa offers 500 accommodations with iPod docking stations and video-game consoles. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has 21 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Access to nearby indoor pool
  • Arcade/game room
  • Children's pool
  • Fence around the pool
  • Free cribs/infant beds
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 20.00 per night; includes in/out privileges)
  • Valet parking on site (USD 38.00 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–11:00 AM: USD 12-25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • 3 outdoor pools
  • 3 spa tubs
  • Access to nearby indoor pool
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free water park access
  • Full-service spa
  • Golf course
  • Golf driving range
  • Hiking/biking trails
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Tennis
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch flat-screen TV
  • Digital channels
  • iPod dock
  • Pay movies
  • Premium channels
  • Video-game console

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges USD 4.13 for credit card payments
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 4.13 per accommodation, per night
  • Resort fee: USD 52.54 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 25 per person
  • Self parking fee: USD 20.00 per night (in/out privileges)
  • Valet parking fee: USD 38.00 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per day
  • Credit card charges are subject to a surcharge of USD 4.13

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Country Hill Resort
Hill Country Hyatt
Hill Country Hyatt Resort
Hill Country Resort
Hyatt Hill Country
Hyatt Regency Hill Country
Hyatt Regency Hill Country Resort
Hyatt Regency Hill Country Resort San Antonio
Hyatt Regency Hill Country San Antonio
Regency Country
Hyatt Hill Country Resort San Antonio
Hyatt Hill Country San Antonio
Hyatt Regency Hill Country Hotel San Antonio
Hyatt Regency Hill Country Resort Spa

Hyatt Regency Hill Country Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 631 out of 1002 reviews" "
Rating 8 - Good. 192 out of 1002 reviews" "
Rating 6 - Okay. 83 out of 1002 reviews" "
Rating 4 - Poor. 57 out of 1002 reviews" "
Rating 2 - Terrible. 39 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Loyd Alan, BRYANT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Loyd Alan, BRYANT

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. If you like Diet Coke or Sweet N Low sweetner take your own. Just a preference. You can buy these in the store there. Overall a cool place with some cool history.

10/10 Excellent

Bryan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so relaxing. Best option for families with small to adult. Love all the activities for family and the very pleasant staff. Good food and drinks too!
Stayed 1 night in Aug 2024

10/10 Excellent

Sherrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed with kids and it was perfect for the family
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas, Schertz

Travelled with partner
Liked: Amenities, property conditions & facilities
The lazy river was fun. We enjoyed the space for adults only to relax.
Stayed 2 nights in Aug 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

DeAndre

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great staff. Hidden gem in the hill country.
Stayed 2 nights in Aug 2024

8/10 Good

Nhora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to relax, beautiful trees and very comfortable pool area, the service was excellent, the room not so much since the air conditioning did not cool enough
Stayed 2 nights in Aug 2024

4/10 Poor

Jackie

Travelled with family
Disliked: Cleanliness, staff & service
Sadly Disappointed
Where do I begin - parking was terrible, pool & lazy river was very dirty, they had limited skewers for S’mores which resulted in long wait times, no hand sanitizer stations and ice cold water stations were unavailable after 8pm. This is unacceptable for an upscale fancy resort. They remolded the rooms nicely, but the bathroom space is small and you are unable to get out of bathroom easily. #overrated
Stayed 2 nights in Aug 2024

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Aug 2024

10/10 Excellent

Sawndra Mae

Stayed 2 nights in Aug 2024

2/10 Terrible

Hilaria

Travelled with family
Disliked: Property conditions & facilities, room comfort
Extremely disappointing
Waited almost 2 hours for our rooms. Bags had already been taken by valet, so unable to change clothes while waiting, and ended up spending $65 in resort store to purchase swim trunks for my child. AC in room didn’t work, even after maintenance looked at it. Shower handheld grip was broken and almost hit my son in the face. Pillows were flat, and had to request extras twice because only two per bed provided initially. Overall a really terrible experience. Definitely did not have a “resort” experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia, Orange

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were great and staff was amazing. The game room could benefit from upgrade. The restaurant could use more options for lunch and roomservice.
Stayed 3 nights in Aug 2024

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place!
This is a wonderful resort- will definitely return. Great for kids and families. Room service was fast and food was very good. The spa was INCREDIBLE.
Stayed 3 nights in Aug 2024

6/10 Okay

James

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Shalini

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They cannot keep up with room cleaning. First day they never cleaned our room. 2nd day we had to tell someone on our floor to quickly tidy up as our little one was sleepy. They didnt vacuum at all.
Stayed 3 nights in Aug 2024

10/10 Excellent

Shanen

Travelled with family
Liked: Amenities
Lots of fun for our family.
Stayed 1 night in Aug 2024

10/10 Excellent

Alexa

Liked: Cleanliness
I really liked the variety of pools and foods they have.
Stayed 1 night in Jul 2024

10/10 Excellent

GUSTAVO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Family Stay
Great stay with the kids. The rooms was very comfortable and the kids love the whole experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in May 2024

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took four kids, two teens and two pre teens and all of them had a great time! We got a rollaway bed for the room with two queens and it was perfect!
Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathan

Liked: Cleanliness
Stayed 2 nights in May 2024