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The Westin San Antonio North

4.0 star property
Hotel near USAA Corporate Office Headquarters in San Antonio

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin San Antonio North

Indoor pool, outdoor pool
Room, 1 King Bed
Exterior
Executive Room, 1 King Bed with Sofa bed | Living area
Interior entrance

Reviews

8.4 out of 10

Very good

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
9821 Colonnade Blvd, San Antonio, TX, 78230
  • Methodist Healthcare
    4 min drive
  • Huebner Oaks
    5 min drive
  • USAA Corporate Office Headquarters
    5 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    15 min drive

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Riverwalk Plaza

Pool
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (4303)
The price is CA $187
per night
CA $222 total
includes taxes & fees
8 Dec - 9 Dec
Riverwalk Plaza

About the area

San Antonio

Vance Jackson stay.Your stay at this Vance Jackson hotel places you within 9 miles (15 km) of Six Flags Fiesta Texas and The Shops of La Cantera. San Antonio Zoo and Aquarium is within 9 miles (15 km) and River Walk is within 12 miles (20 km).

What's nearby

  • South Texas Medical Center - 5 min drive - 3.6 km
  • USAA Corporate Office Headquarters - 5 min drive - 4.1 km
  • The Shops of La Cantera - 11 min drive - 12.3 km
  • Six Flags Fiesta Texas - 11 min drive - 11.1 km
  • San Antonio Zoo and Aquarium - 13 min drive - 14.4 km

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 15 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Mama Margies Mexican Restaurant - ‬10 min walk
  • ‪Asian Star - ‬12 min walk
  • ‪Tommy's Restaurant - ‬18 min walk
  • ‪Pappasito's Cantina - ‬10 min walk

About this property

The Westin San Antonio North

Hotel near USAA Corporate Office Headquarters in San Antonio
The Westin San Antonio North offers its guests an indoor pool, an outdoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. Event space at this hotel measures 24979 square feet (2321 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Westin San Antonio North. Free self parking is available.

This San Antonio hotel is smoke free.

  • 1 building
  • 326 guestrooms or units
  • 19 levels
  • 24979 sq ft of conference space
  • 2321 sq m of conference space
  • Built in 1984
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Westin San Antonio North offers 326 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Microwave (on request)
  • Outdoor pool
  • Refrigerator (on request)

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: USD 18.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Ceiling hoist
  • Elevator
  • Elevator door width (inches): 36
  • Grab bar in bathtub
  • Bathtub grab bar height (inches): 36
  • In-room accessibility
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in from 3 PM - midnight and 4:00 PM - midnight
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay
  • Destination fee: USD 0.75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18.95 per person
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Omni San Antonio
Omni Hotel Colonnade
Omni Hotel Colonnade San Antonio
Omni Hotel San Antonio Colonnade
Omni San Antonio
Omni San Antonio Colonnade
Omni San Antonio Hotel
Omni San Antonio Hotel Colonnade
San Antonio Colonnade
San Antonio Omni Colonnade Hotel
Omni Colonnade
The Westin Antonio Antonio
San Antonio Colonnade Hotel
The Westin San Antonio North Hotel
Omni San Antonio Hotel at the Colonnade
The Westin San Antonio North San Antonio
The Westin San Antonio North Hotel San Antonio

The Westin San Antonio North Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 602 out of 1014 reviews" "
Rating 8 - Good. 176 out of 1014 reviews" "
Rating 6 - Okay. 111 out of 1014 reviews" "
Rating 4 - Poor. 64 out of 1014 reviews" "
Rating 2 - Terrible. 61 out of 1014 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Neeley

Travelled with family, Travelled with group
We had 2 adults and a child staying one night. We only had one bottle of water in our room. The next morning I called down to the front desk to see if they could send another bottle up so I could take my medication. They said they’d see if someone was available to bring some up. No one showed up and after about 40 min I had to go downstairs and get some. We were getting ready for a fundraiser we were attending and it was a bit inconvenient to have to waste time and go downstairs for water. Other than that the staff was friendly and the hotel was wonderful. The beds were soft and comfortable, the ac was great and there was plenty of towels for the 3 of us lady’s.
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Koby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truck broken into
within 1 hr. of checking in they broke into my truck, Also broke into my buddy's truck the same night and the next night they broke into another buddy's truck. no security cameras but they do have a crack team Barney Fifes security guard. Absolutely worthless If you are planning to come to San Antonio I would Change it to a none Sanctuary City unless you want to be robbed .Im not going back
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Great trip
Stayed 3 nights in Aug 2024

4/10 Poor

Jesus

Disliked: Cleanliness, property conditions & facilities, room comfort
ok but service is not the best
Had my truck window shattered and broke into luckily nothing was stolen asked for video footage they do not have video outside also place is outdated and lots of noise will not be staying again
Stayed 1 night in Aug 2024

10/10 Excellent

Siming, Fulshear

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect experience for our family
Stayed 1 night in Aug 2024

2/10 Terrible

Giselle

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for a job training (5 nights). 2 nights in a row "someone" pulled the fire alarm lever, first time at 11:30pm, second time at 1:30am. My room was on the 15th floor, so imagine how fun it was to go down the strairs 2 nights in a row and having to wake up early the next day. Both times the hotel employees said it was a false alarm but they didn't have cameras to check who was responsible. Not recommended if you're looking for a relaxing stay.
Stayed 6 nights in Aug 2024

6/10 Okay

Rigo

Disliked: Property conditions & facilities, room comfort
I'm disappointed with the level of this hotel I was expecting a premium experience everything was all and run down the AC didn't work correctly just in general was too pricey for what I got the staff were really good however
Stayed 1 night in Aug 2024

6/10 Okay

Anna

Travelled with family, Travelled with family and small children
Fire alarm went off at 2am
Stayed 1 night in Aug 2024

10/10 Excellent

ELESVIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Abhinav

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Joann

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
While the service of all employees that dealt with us was very good the room service and restaurant food was horrible and the menu is severely lacking. We specifically chose a hotel with a restaurant as we would not be leaving the hotel during our stay but ended up having to eat elsewhere. The bathroom was in serious need of modernizing as it has an old tub with a shower curtain and old fixtures. Not something I expect in a Westin.
Stayed 2 nights in Aug 2024

6/10 Okay

Everardo

Stayed 1 night in Aug 2024

10/10 Excellent

Miguel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property looks old put in the best of ways. It very well kept. We had a lovely weekend and would recommend to others.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tanya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great get away
The pool and sauna was amazing, we enjoyed the weekend completely
Stayed 3 nights in Aug 2024

6/10 Okay

karlo

Liked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

abdul

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Me and my girlfriend had an amazing stay here , very friendly staff , clean room , amazing overall
Stayed 3 nights in Aug 2024

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had good time, will come back
Stayed 2 nights in Jul 2024

8/10 Good

Kris

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Nacor

Stayed 1 night in Aug 2024