The Westin San Antonio North

4.0 star property
Hotel near USAA Corporate Office Headquarters in San Antonio

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin San Antonio North

Indoor pool, outdoor pool
Exterior
Room, 1 King Bed
Executive Room, 1 King Bed with Sofa bed | Living area
Meeting facility

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Parking available
  • Room service
  • Breakfast available

Explore the area

Map
9821 Colonnade Blvd, San Antonio, TX, 78230
  • Huebner Oaks
    5 min drive
  • University of Texas Health and Science Center at San Antonio
    5 min drive
  • USAA Corporate Office Headquarters
    5 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    15 min drive

Room options

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed with Sofa bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

San Antonio

Vance Jackson stay.Your stay at this Vance Jackson hotel places you within 9 miles (15 km) of Six Flags Fiesta Texas and The Shops of La Cantera. San Antonio Zoo and Aquarium is within 9 miles (15 km) and River Walk is within 12 miles (20 km).

What's nearby

  • South Texas Medical Center - 5 min drive
  • USAA Corporate Office Headquarters - 5 min drive
  • The Shops of La Cantera - 11 min drive
  • Six Flags Fiesta Texas - 11 min drive
  • San Antonio Zoo and Aquarium - 13 min drive

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 15 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Mama Margies Mexican Restaurant - ‬10 min walk
  • ‪Asian Star - ‬12 min walk
  • ‪Tommy's Restaurant - ‬18 min walk
  • ‪Pappasito's Cantina - ‬10 min walk

About this property

The Westin San Antonio North

Hotel near USAA Corporate Office Headquarters in San Antonio
The Westin San Antonio North offers its guests an indoor pool, an outdoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. Event space at this hotel measures 24979 square feet (2321 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Westin San Antonio North. Parking is available for a fee.

This San Antonio hotel is smoke free.

  • 1 building
  • 326 guestrooms or units
  • 19 levels
  • 24979 sq ft of conference space
  • 2321 sq m of conference space
  • Built in 1984
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Westin San Antonio North offers 326 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Microwave (on request)
  • Outdoor pool
  • Refrigerator (on request)

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10.83 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: USD 18.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Ceiling hoist
  • Elevator
  • Elevator door width (inches): 36
  • Grab bar in bathtub
  • Bathtub grab bar height (inches): 36
  • In-room accessibility
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay
  • Destination fee: USD 0.75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18.95 per person
  • Self parking fee: USD 10.83 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Omni San Antonio
Omni Hotel Colonnade
Omni Hotel Colonnade San Antonio
Omni Hotel San Antonio Colonnade
Omni San Antonio
Omni San Antonio Colonnade
Omni San Antonio Hotel
Omni San Antonio Hotel Colonnade
San Antonio Colonnade
San Antonio Omni Colonnade Hotel
Omni Colonnade
The Westin Antonio Antonio
San Antonio Colonnade Hotel
The Westin San Antonio North Hotel
Omni San Antonio Hotel at the Colonnade
The Westin San Antonio North San Antonio
The Westin San Antonio North Hotel San Antonio

The Westin San Antonio North Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 605 out of 1003 reviews" "
Rating 8 - Good. 173 out of 1003 reviews" "
Rating 6 - Okay. 105 out of 1003 reviews" "
Rating 4 - Poor. 61 out of 1003 reviews" "
Rating 2 - Terrible. 59 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Argelio

Stayed 3 nights in Aug 2024

10/10 Excellent

Nicaela

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Staff & service
Property outside and main areas were well kept. When checking in, one person was assisting someone and there was another lady at the front who did not even acknowledge us after waiting 15 mins to check in and another couple walked in and right up to her and she helped them immediately.
Stayed 2 nights in Sep 2024

10/10 Excellent

micro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Heberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and hotel were great. Very friendly staff and quickly greeted upon arrival. The only downside was that our vehicle was broken into at night. They broke our window and ransacked our belongings. We booked here thinking it was a safe area, and it was not.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
As always I love staying at Westin Hotel. I would never pick another Hotel in San Antonio for my time and stay in San Antonio, Texas.
Stayed 3 nights in Sep 2024

8/10 Good

MA CRISTINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel, conveniently located.
Stayed 5 nights in Sep 2024

8/10 Good

Rafael

Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Eliah

Stayed 3 nights in Aug 2024

4/10 Poor

Allison

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Sandra

Travelled with family
Liked: Staff & service, amenities
The property does have drainage problems slow in tub and sink, it’s a bit outdated but still nice, stain on one chairs, but beds comfy pillows and nice. I don’t feel they sanitize but that’s just an observation because the room is dimly lit and bathrooms look nice but don’t smell clean. The air condition needs an overhaul but works. It needed to be put on 60 to work properly. Made a complaint day 2 and other person making same complaint. They responded same day. Philipino Bellman was a delight and needs a raise or position to customer service. For a few days it’s still a very good property. Safe but late night parking leaves you parking a bit far. I wouldn’t mind staying again but will look at other options as well. Lobby is very roomy and the pool and hot tub seem nice as well.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is primarily a business traveler hotel. Weekends are quiet and easygoing. Very convenient to major players in the area and Medical center and St Mary’s University.
Stayed 2 nights in Sep 2024

10/10 Excellent

Yadira

Stayed 1 night in Aug 2024

6/10 Okay

Jordan

Business traveller
3 stars for the great staff, unfortunately the guests next door kept knocking on my room door. Not sure if they wanted money or were on drugs
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Lyle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Sarbjeet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenice
Stayed 1 night in Aug 2024

10/10 Excellent

George

Stayed 3 nights in Aug 2024

8/10 Good

Mary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel , only thing was the internet did not work in the bedroom
Stayed 2 nights in Sep 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel always smells amazing! The rooms are comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Miguel

Liked: Property conditions & facilities
Nice
Stayed 1 night in Aug 2024

6/10 Okay

Tino

Travelled with family
Liked: Amenities
Disliked: Staff & service
They didn't make sure there was toilet paper avalible and when I told housekeeping they never brought it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Travelled with family
Liked: Amenities
The front desk gentleman was not quite helpful and his demeanor was not as expected.
Stayed 1 night in Sep 2024