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Quality Inn & Suites I-35 near Frost Bank Center

3.5 star property
3.5-star hotel near Brooke Army Medical Center

Choose dates to view prices

Photo gallery for Quality Inn & Suites I-35 near Frost Bank Center

Lobby
Lobby
Premium bedding, pillowtop beds, in-room safe, desk
Front of property
Outdoor pool, sun loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Room service

Explore the area

Map
3817 North PanAm Expressway, San Antonio, TX, 78219
  • Brooke Army Medical Center
    ‪14 min walk‬
  • Frost Bank Center
    ‪5 min drive‬
  • San Antonio Zoo and Aquarium
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Double Beds, Accessible, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Double Beds, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Suite, Multiple Beds, Non Smoking

  • 65 sq m
  • Sleeps 4
  • 2 King Beds

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About the area

San Antonio

City center stay.Your stay at this Arena District hotel places you within 3 miles (5 km) of Brooke Army Medical Center and Frost Bank Center. Alamo and River Walk are also within 6 miles (10 km).

What's nearby

  • Brooke Army Medical Center - 14 min walk - 1.2 km
  • Frost Bank Center - 5 min drive - 4.1 km
  • Alamo - 6 min drive - 7.5 km
  • River Walk - 7 min drive - 7.9 km
  • San Antonio Zoo and Aquarium - 8 min drive - 9.7 km

Getting around

  • San Antonio Station - 7 min drive
  • San Antonio International Airport (SAT) - 13 min drive

Restaurants

  • ‪Rocco Dining Facility - ‬5 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Wendy's - ‬4 min drive
  • ‪Bill Miller - ‬5 min drive
  • ‪Radicke's Bluebonnet Grill - ‬4 min drive

About this property

Quality Inn & Suites I-35 near Frost Bank Center

3.5-star hotel near Brooke Army Medical Center
Quality Inn & Suites I-35 near Frost Bank Center offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is available. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites I-35 near Frost Bank Center. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star San Antonio hotel.

  • 62 guestrooms or units
  • 2 levels
  • 2 buildings
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • 1 conference room
Quality Inn & Suites I-35 near Frost Bank Center offers 62 accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Hindi, Spanish

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Property amenities

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Video game console

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Cribs (infant beds) are available for USD 15.00 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.00 per night
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Howard Johnson Inn San Antonio
Howard Johnson San Antonio
Howard Johnson Inn San Antonio AT&T Center
Howard Johnson Inn AT&T Center
Howard Johnson San Antonio AT&T Center
Howard Johnson AT&T Center
Quality Inn San Antonio
Quality San Antonio
Quality Inn Suites I 35 near ATT Center
Quality Inn Suites I 35 near Frost Bank Center
Quality Inn & Suites I-35 near Frost Bank Center Hotel
Quality Inn & Suites I-35 near Frost Bank Center San Antonio

Quality Inn & Suites I-35 near Frost Bank Center Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 314 out of 894 reviews
Rating 8 - Good. 180 out of 894 reviews
Rating 6 - Okay. 128 out of 894 reviews
Rating 4 - Poor. 107 out of 894 reviews
Rating 2 - Terrible. 165 out of 894 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Dawn

Stayed 1 night in Feb 2025

2/10 Terrible

Nell

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roach Motel
Unfortunately, this hotel is so filthy that I shared my stay here with roaches. It was disgusting to wake up to them. I told the staff. They did say they were going to spray, but I wouldn’t recommend staying here at all. Please do yourself a favor and stay somewhere nicer. Also, they do not have a real breakfast here….not that I was hungry after the ROACHES.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room met expectations!
It was very clean and the area and building were safe. Maybe they should have courtesy water or water for sale. Then again, not a lot of places do
Stayed 1 night in Jan 2025

2/10 Terrible

Lesli

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was aweful. the room was stale and we asked for it to be cleaned on for our second night and they didn't do it. Then we asked to talk to the manger they kept hanging up on us. Stair cases hadn't been vacuumed in quite some time. Found the bug detector from Oct that was placed in the bed with the Oct date of placement. Many safety issues. Don't stay there.
Stayed 2 nights in Dec 2024

6/10 Okay

Jason

Disliked: Property conditions & facilities
definitely need some remodeling work but it was ok for the price
Stayed 1 night in Dec 2024

8/10 Good

Jaime Jr.

Liked: Cleanliness, staff & service
Room is clean and spacious
Stayed 3 nights in Dec 2024

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention to detail was amazing, and my room was beautiful. Their gracious hospitality made me feel at home. I would stay at this hotel again if I wanted a quiet stay because of their outstanding dedication to comfort and cleanliness.
Stayed 1 night in Dec 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent business services are provided by Quality Inn & Suites. Their well-equipped business center allowed me to have my meetings with ease. When it came to setting up everything I required, the staff was really helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Lucille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful stay! The views from our hotel were amazing, and the breakfast was just fantastic. Everything was incredibly easy, from check-in to check-out.
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here was fantastic! The room was perfect, the bed was incredibly comfortable, and the staff went above and above to make us feel welcome. The location was ideal—close to everything! We will definitely book again next time!
Stayed 1 night in Dec 2024

10/10 Excellent

Francisco Alberto

Stayed 2 nights in Dec 2024

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place to stay. The accommodation offered all the necessities, and the location was handy.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

4/10 Poor

nicole

Disliked: Cleanliness, property conditions & facilities
I did bugs in my room!
Stayed 2 nights in Nov 2024

4/10 Poor

Petra

Disliked: Staff & service, property conditions & facilities
No one told us that the room would not be cleaned every day. We were told that we would have to fill out a form to ask for specific chores to be done such as making the bed, changing the linen, giving us towels, etc. A few tiles were loose in the bathroom, the shower rod was loose & the AC knobs didn't work right. Staff, however, was friendly and polite.
Stayed 4 nights in Nov 2024

10/10 Excellent

Nettie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a pleasant surprise the pool area was! It was tidy, soothing, and spacious enough for lounging. It was the ideal way for me to unwind throughout my trip, and I spent a couple of afternoons there.
Stayed 1 night in Nov 2024

10/10 Excellent

Iwan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Cody

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Go elsewhere!
The place looks nothing like the pictures. Broken furniture in the room I was in. Bed was uncomfortable. Smoke detector chirping due to low battery. I changed the battery for them because nobody seemed to understand what I was telling them. The shower head is NOT adjustable as it says, and popped off multiple times during a shower, hitting me in the face. They say “bright rooms,” yet window was extremely dirty and light bulbs in room were very dim. Room smelled like very strong ammonia, which is probably what they clean with…but very overpowering. Highly disappointed. I didn’t even stay my second night, and just left because I couldn’t take it any longer.
The “Adjustable Head Shower Nozzle” they say is present.
Stayed 2 nights in Nov 2024

6/10 Okay

Christopher jay

Liked: Staff & service
Breakfast was cold.
Stayed 3 nights in Nov 2024

10/10 Excellent

Frank x

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed a very nice time here. I appreciated how quiet the room was, and it was simple but cozy. The complimentary WiFi was a huge advantage, and the breakfast offered a good selection. It greatly simplified my journey, particularly when I needed to find some local eateries.
Stayed 1 night in Nov 2024

6/10 Okay

Amy

Stayed 1 night in Oct 2024

10/10 Excellent

Opal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came here for a weekend break with our children, and it was fantastic. The room was comfortable and equipped with all the necessities. Having breakfast included made mornings easier, and the kids liked the pool. The staff was really kind, and the location was excellent for exploring the region.
Stayed 1 night in Nov 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ideal—near everything we wanted to see. The accommodation was roomy, and the amenities were ideal for a peaceful stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Lillie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay in San Antonio! The hotel was really cozy, and the staff was extremely friendly. Everything was only a short walk away.
Stayed 1 night in Nov 2024

10/10 Excellent

Marco

Liked: Cleanliness
Stayed 1 night in Nov 2024