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stayAPT Suites San Antonio-Lackland

2.5 star property
San Antonio hotel in Far West Side area

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Photo gallery for stayAPT Suites San Antonio-Lackland

Courtyard
55-inch Smart TV with cable channels, TV, Netflix
Double Queen Suite
Full-size fridge, microwave, oven, stovetop
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • Air conditioning
  • Kitchen
  • Laundry
  • Free WiFi

Explore the area

Map
9923 Ingram Rd, San Antonio, TX, 78251
  • Hill Country Golf Club
    ‪5 min drive‬
  • San Antonio SeaWorld
    ‪8 min drive‬
  • Aquatica San Antonio Waterpark
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪25 min drive‬

Room options

ADA King Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

ADA Double Queen Suite

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Double Queen Suite

Double Queen Suite

Double Queen Suite

  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for King Suite

King Suite

King Suite

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Tru by Hilton San Antonio Lackland Sea World

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, (1000)
The price is CA $119
per night
CA $140 total
includes taxes & fees
20 Feb - 21 Feb
Tru by Hilton San Antonio Lackland Sea World

About the area

San Antonio

Far West Side stay.Your stay at this Far West Side hotel places you within 3 miles (5 km) of Hill Country Golf Club and Baptist Emergency Hospital - Westover Hills. Westover Hills Lung Center and Aquatica San Antonio Waterpark are also within 6 miles (10 km).

What's nearby

  • Ingram Park Mall - 7 min drive
  • San Antonio SeaWorld - 8 min drive
  • Aquatica San Antonio Waterpark - 8 min drive
  • Lackland Air Force Base Visitor Center - 8 min drive
  • Lackland Air Force Base - 13 min drive

Getting around

  • San Antonio Station - 16 min drive
  • San Antonio International Airport (SAT) - 25 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬16 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Whataburger - ‬16 min walk
  • ‪Panera Bread - ‬11 min walk
  • ‪Burger Boy - ‬14 min walk

About this property

stayAPT Suites San Antonio-Lackland

San Antonio hotel in Far West Side area
As a guest of stayAPT Suites San Antonio-Lackland, you'll find a fitness center, barbecue grills, and a vending machine. Public spaces have free WiFi. The business-friendly stayAPT Suites San Antonio-Lackland also features a picnic area, laundry facilities, and an elevator. Free self parking is available.

This San Antonio hotel is smoke free.

  • 88 guestrooms or units
  • Self-service laundry
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site
StayAPT Suites San Antonio-Lackland offers 88 accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations have separate sitting areas and include double sofa beds and kitchen islands. 55-inch Smart televisions come with premium cable channels and Netflix. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads.

This San Antonio hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Languages

English

Property amenities

Family friendly

  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 55-inch Smart TV
  • Cable channels
  • Netflix
  • Premium channels
  • Streaming services

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Double sofa bed
  • Heating (climate-controlled)

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Freezer
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Desk
  • Desk chair
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's stayAPT Suites mobile app before check-in

Access methods

Staffed front desk, lockbox

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

stayAPT Suites San Antonio-Lackland Hotel
stayAPT Suites San Antonio-Lackland San Antonio
stayAPT Suites San Antonio-Lackland Hotel San Antonio

stayAPT Suites San Antonio-Lackland Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 346 out of 482 reviews
Rating 8 - Good. 84 out of 482 reviews
Rating 6 - Okay. 29 out of 482 reviews
Rating 4 - Poor. 10 out of 482 reviews
Rating 2 - Terrible. 13 out of 482 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jesse, San Antonio

Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Stayed 2 nights in Oct 2024

2/10 Terrible

Brittney

Stayed 2 nights in Oct 2024

10/10 Excellent

Abraham

Stayed 4 nights in Oct 2024

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and spacious like small apartment. Very clean. Would definitely return back.
Stayed 2 nights in Nov 2024

2/10 Terrible

Kimberly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Roaches
Stayed 2 nights in Oct 2024

6/10 Okay

Kassandra

Stayed 2 nights in Jul 2024

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The general manager was nice and helped me check in after hours. The room itself had a couple of bugs, might’ve been roaches. The bathroom sink was clogged and filled with water. I called the office to fix the sink but it was never fixed during my stay. Also, i assumed there was cookware since there’s a kitchen and plates/bowls/cups but there was nothing to actually cook with.
Stayed 2 nights in Oct 2024

10/10 Excellent

REY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jenalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Natalia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Cleaning
Stayed 3 nights in Oct 2024

10/10 Excellent

Shelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip for our granddaughter. We choose to stay here at StayApt and let’s say we love it! Staff was very very friendly and it’s close to a lot of places.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ampelia

Liked: Cleanliness, staff & service, property conditions & facilities
Too Perfect!! Excellent!!
Stayed 7 nights in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Was a quick 1 night stay and first time trying a hotel-apartment style location. Overall everything was good. Room had a beautiful kitchenette but didn't use it. It is pet friendly, but didn't like the extra fee on arrival that I was nit aware of when booking.
Stayed 1 night in Oct 2024

6/10 Okay

Pamela

Travelled with family and small children
Disliked: Amenities
Didn’t know this was a apt type, thought it was a hotel environment with pool and amenities Had nothing to offer for vacation plan , No breakfast , would not stay again price was stated a lot different than charged
Stayed 1 night in Oct 2024

2/10 Terrible

Dylan

Stayed 2 nights in Oct 2024

10/10 Excellent

Erick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best places to stay on
Stayed 1 night in Oct 2024

2/10 Terrible

Earl

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Price was the only thing I liked but if we could have found an available 2 rooms else where we would have after the 1st night. Unit 111 stunk physically we called it in on Friday and they said they would have someone over to check it out that happened on Monday as we were checking out there was mold and mildew. The walls are thin we were in 112, we heard the dog on the next floor up whining in room 213 and my son n law snoring next door in 111. The courtyard has signs stating no one outside after 9pm so the court yard is quite, but the traffic from the freeway and the street behind up was constant. There is no pool as it says on the website. No Ice Machine, no place to walk to, without crossing heavy traffic. We knew there was no breakfast but pay $20 more to stay next door. The beds squeeze every time you move the spring frame makes it comfortable but the noise keeps you up unless you keep the TV on all night. Show was clean very little pressure, kitchen was clean but you need to bring your own sponge and dish soap. I will never stay at APT Again. Motel 6 is better & I refuse to stay there. They did accommodate us with rooms next to each other.
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Faiza

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is kid friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

KJ

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were amazing! I had my son’s dog with me for BMT graduation at Lackland AFB. I was worried about the dog being too noisy because it was a new place and the staff put me at ease. Everything was fine and they were so friendly. I would definitely stay again.
Stayed 3 nights in Oct 2024

8/10 Good

Jerry

Liked: Cleanliness, property conditions & facilities
Pet area was disgusting
Stayed 3 nights in Jun 2024

10/10 Excellent

Polly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024