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SureStay Plus Hotel By Best Western San Antonio North 281 N

2.5 star property
San Antonio hotel in Uptown area

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel By Best Western San Antonio North 281 N

Property amenity
Lobby
Egyptian cotton sheets, down comforters, blackout drapes
BBQ/picnic area
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Pool
  • Parking available
  • Housekeeping
  • Breakfast included
  • Gym

Explore the area

Map
11355 San Pedro Ave, San Antonio, TX, 78216
  • North Star Mall
    4 min drive
  • McAllister Park
    5 min drive
  • Alamo Quarry Market
    6 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    5 min drive

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, down comforters, blackout drapes

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, down comforters, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, down comforters, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, down comforters, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, down comforters, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 11 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Red Roof Inn San Antonio - Airport

Pet-friendly
Parking included
Free WiFi
Air conditioning
3.8 out of 5, Good, (1160)
The price is CA $74
per night
CA $88 total
includes taxes & fees
12 Dec - 13 Dec
Red Roof Inn San Antonio - Airport

About the area

San Antonio

Uptown stay.Your stay at this Uptown hotel places you within 3 miles (5 km) of Embassy Miniature Golf and North Star Mall. Also, Phil Hardberger Park is within 3 miles (5 km) and CHRISTUS Santa Rosa Hospital - Alamo Heights is within 6 miles (10 km).

What's nearby

  • North Star Mall - 4 min drive - 3.4 km
  • Alamo Quarry Market - 6 min drive - 6.1 km
  • San Antonio Zoo and Aquarium - 8 min drive - 10.1 km
  • USAA Corporate Office Headquarters - 12 min drive - 14.4 km
  • River Walk - 13 min drive - 15.6 km

Getting around

  • San Antonio Station - 13 min drive
  • San Antonio International Airport (SAT) - 5 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Whataburger - ‬18 min walk
  • ‪San Antonio Coffee Roasters - ‬10 min walk
  • ‪Dairy Queen - ‬3 min drive
  • ‪Nicha's Mexican Restaurant - ‬2 min drive

About this property

SureStay Plus Hotel By Best Western San Antonio North 281 N

San Antonio hotel in Uptown area
SureStay Plus Hotel By Best Western San Antonio North 281 N offers its guests an outdoor pool and a health club. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a 24-hour business center on site. SureStay Plus Hotel By Best Western San Antonio North 281 N also features barbecue grills, coffee/tea in a common area, and complimentary newspapers in the lobby. You'll have access to the health club at a partner property. Limited free parking is available on a first-come, first-served basis.

  • 1 building
  • 61 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
SureStay Plus Hotel By Best Western San Antonio North 281 N offers 61 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature Egyptian cotton sheets and down comforters. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6 AM–9 AM
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Access to nearby health club
  • Health club
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges USD 2.50 for credit card payments
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night
  • Credit card charges are subject to a surcharge of USD 2.50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 10 AM to 9 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

SureStay Plus Hotel Best Western San Antonio Airport
SureStay Plus Best Western San Antonio Airport
Super 8 San Antonio Airport
Surestay Plus By Antonio 281 N
SureStay Plus Hotel by Best Western San Antonio Airport

SureStay Plus Hotel By Best Western San Antonio North 281 N Reviews

Reviews

6.8
Rating 10 - Excellent. 314 out of 1047 reviews" "
Rating 8 - Good. 264 out of 1047 reviews" "
Rating 6 - Okay. 170 out of 1047 reviews" "
Rating 4 - Poor. 123 out of 1047 reviews" "
Rating 2 - Terrible. 176 out of 1047 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Oct 2024

2/10 Terrible

Avery

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty simple. I had an issue and it got taken care.
Stayed 1 night in Aug 2024

10/10 Excellent

Rosa belle

Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was horrible. The hotel lost my reservation. I called Hotels.com and showed the front desk manager my email with confirmation number, but somehow they said I didn't have a reservation. I'll never attempt to stay there again.
Stayed 1 night in Aug 2024

2/10 Terrible

Jeremy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was not at all good, it is the worst property I have ever stayed at. The property management after a conflict with double booking yelled at us and cussed us out. Pee stains on sheets and room reeked of mariuna after they had gotten on us about not refunding our deposit if we smoked room. After incident at 1 am which took two hours to get anywhere, it was promised manger would be downstairs at 9 am. When they were not there I asked to speak to manger because the front attended said they cannot resolve issue without manager and we would just have to check out and leave. I was not leaving without some resolve. Manager was then called and was in bed upstairs sleeping she said and was upset and yelling and cussing and did not want to help. They later said to bad there is nothing we can do.
Stayed 1 night in Aug 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean safe affordable place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Cristino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where hard working and uniquely beautiful in regards to there personality. 100 percent
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Disappointed
It is good for a one night stay. We stayed for 3 days and our bedsheets were not changed out daily, our towels were not changed out daily. When asking the cleaning staff for assistance the lady became angry. I do not recommend for a long stay.
Stayed 3 nights in Jul 2024

8/10 Good

Kim

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Megan

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Samuel

Stayed 1 night in Jul 2024

2/10 Terrible

Vanessa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was dirty. There was used dirty soap bars in our shower. Shower was dirty and with hair in it. Toilet was dirty. Refrigerator had spilling in it. Hair blow dryer is burnt- melted. Molding around the toilet are dusty and dirty. Hallways smell like cigarette.
Stayed 1 night in Jul 2024

4/10 Poor

Gillian

Disliked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like its very clean and i dont like no elevator
Stayed 1 night in Jul 2024

10/10 Excellent

Sergio N

Stayed 1 night in Jul 2024

6/10 Okay

Christine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Washer/dryer weren't working, 1st breakfast day it was not kept up, same breakfast was repeated. Front desk staff were neutral.
Stayed 6 nights in Jul 2024

8/10 Good

Alana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Comfy and clean, but had to switch rooms because AC didn’t work and smelled like it was burning. In the next room the fridge didn’t work, but we decided to stay put anyway and just not use it. Service at front desk was very nice and helpful. Pool looked clean and inviting, but we didn’t use it due to local weather. Good location. Fine for the price.
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Top notch
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Not impressed
The bathroom had not been cleaned. The soap was used and had hair on it. There was a wet floor rug and washcloth left on the tub. It was loud all night.
Stayed 1 night in Jul 2024

10/10 Excellent

Keyonia

Liked: Cleanliness
Nice
Stayed 1 night in Jul 2024

4/10 Poor

Lesa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Although room was clean, it did not smell very good and is a very old property. The AC made noise that was impossible to sleep with. We did not stay.
Stayed 1 night in Jul 2024

4/10 Poor

April

Stayed 1 night in Jul 2024

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Chlorine tablets and chemicals were thrown into the pool. The breakfast consisted of coffee, eggs and sausage nothing else was available not working. The eating area was tiny. There is no elevator and the stairs are located only at the ends of the buildings. Which wouldn’t be too bad if the hall way acs were on. Nope they had them off and the windows open. Every asthmatics nightmare. Never again at this location.
Stayed 1 night in Jul 2024

10/10 Excellent

Keyonia

Liked: Cleanliness, amenities, property conditions & facilities
The pool need to be cleaning out
Stayed 1 night in Jul 2024