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H10 Playa Meloneras Palace

5.0 star property
Family-friendly 5-star hotel near Meloneras Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for H10 Playa Meloneras Palace

4 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers
View from property
Habitación Privilege doble, 2 camas individuales
Reception
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Room service
    Room service
  • Spa
    Spa

Explore the area

Map
Calle Mar Caspio, 5, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Meloneras Beach
    7 min walk
  • Maspalomas Lighthouse
    4 min drive
  • Maspalomas Beach
    7 min drive
  • Las Palmas (LPA-Gran Canaria)
    32 min drive

Room options

View all photos for Double Room Single Use, Sea View

Minibar, in-room safe, desk, laptop workspace

Double Room Single Use, Sea View

  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Double Room Single Use

  • Sleeps 1
  • 2 Twin Beds

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View

Deluxe Room, Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Habitación Privilege doble, 2 camas individuales

Habitación Privilege doble, 2 camas individuales

Habitación Privilege doble, 2 camas individuales

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Sea View

Minibar, in-room safe, desk, laptop workspace

Double Room, Sea View

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, Sea View

Minibar, in-room safe, desk, laptop workspace

Superior Room, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room

Minibar, in-room safe, desk, laptop workspace

Twin Room

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the area

San Bartolomé de Tirajana

Maspalomas stay.Your stay at this Maspalomas hotel places you within 3 miles (5 km) of Maspalomas Dunes and Yumbo Shopping Center. Meloneras Beach and Playa de las mujeres are also within half a mile (1 km).

What's nearby

  • Meloneras Beach - 7 min walk - 0.6 km
  • Maspalomas Lighthouse - 4 min drive - 2.3 km
  • Maspalomas Beach - 7 min drive - 2.9 km
  • Maspalomas Dunes - 9 min drive - 5.7 km
  • Yumbo Shopping Center - 9 min drive - 5.6 km

Getting around

  • Gran Canaria Airport (LPA) - 32 min drive

Restaurants

  • ‪Las Dunas - ‬13 min walk
  • ‪Café de Paris - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Restaurante Baobab - ‬19 min walk
  • ‪Grand Italia - ‬19 min walk

About this property

H10 Playa Meloneras Palace

Family-friendly 5-star hotel near Meloneras Beach
Some rates at H10 Playa Meloneras Palace are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

H10 Playa Meloneras Palace offers its guests a full-service spa, 4 outdoor swimming pools, an outdoor tennis court, and a health club. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 6997 square feet (650 square meters) and includes a conference center. A children's pool, a nightclub, and a sauna are also featured at the luxury H10 Playa Meloneras Palace. Limited free parking is available on a first-come, first-served basis.

This 5-star San Bartolomé de Tirajana hotel is smoke free.

  • 374 guestrooms or units
  • 4 levels
  • 4 buildings
  • 3 dining venues
  • Meeting rooms
  • 6997 sq ft of conference space
  • 650 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
H10 Playa Meloneras Palace offers 374 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This San Bartolomé de Tirajana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Despacio Spa Centre has couples treatment room(s). Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Bicycle rentals
  • Bicycle tour information
  • Bike cleaning
  • Bike parking
  • Bike repair services
  • Bike shop
  • Bike storage
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 31
  • Front entrance ramp
  • Handrails in hallways
  • Hallway handrail height (inches): 31
  • Handrails in stairways
  • Stairway handrail height (inches): 31
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 29
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Electric kettle
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 45

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: EUR 45 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses geothermal energy, plus eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses geothermal energy, plus eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels).

Please note this property enforces a strict dress code.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

H10 Meloneras Palace
H10 Playa
H10 Playa Meloneras Palace
H10 Playa Palace
H10 Playa Palace Hotel
H10 Playa Palace Hotel Meloneras
H10 Playa Meloneras Palace Hotel
H10 Playa Meloneras Palace Hotel
H10 Playa Meloneras Palace San Bartolomé de Tirajana
H10 Playa Meloneras Palace Hotel San Bartolomé de Tirajana

H10 Playa Meloneras Palace Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 418 out of 748 reviews" "
Rating 8 - Good. 238 out of 748 reviews" "
Rating 6 - Okay. 60 out of 748 reviews" "
Rating 4 - Poor. 17 out of 748 reviews" "
Rating 2 - Terrible. 15 out of 748 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gaudi designed hotel. Beautiful rooms with big balcony. Swimming pools in nice cactus gardens. Coeliac Dream for food. Big thank you to the Restaurant as the Chef will walk round with you and do seperate food. Great desserts. All staff very freiendly. Fantastic H10 Hotel.
Stayed 5 nights in Aug 2024

10/10 Excellent

Alan, MAIDENHEAD

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in May 2024

6/10 Okay

Vahab

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was very aveyplace.
Stayed 6 nights in May 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, fabulous view, great location but the food was very disappointing
Stayed 7 nights in May 2024

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, good location, very attentive and friendly staff. Quality of the buffet is average. Feels like they are trying to offer too much variety and the cost of that is quality.
Stayed 7 nights in Apr 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Susan, Farnham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a lovely setting. Lots to do if you want it - or easy just to relax!
Stayed 7 nights in Feb 2024

2/10 Terrible

Nick

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

8/10 Good

Valeriy

Stayed 8 nights in Sep 2023

10/10 Excellent

Benedict

Stayed 7 nights in Sep 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
My stay was amazing overall. The resort is beautiful and the facilities and staff are great. The only things that could have been better was the food at the buffet (very underwhelmed, and the cocktail selection at the pool bars (I was really hoping for some frozen drink options with it being so hot).
Stayed 4 nights in Jun 2023

10/10 Excellent

Kaitlyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptionally clean throughout the entire property. Excellent staff all around. Food was great! As two young women travelling alone, we felt extremely safe both on and off the property.
Stayed 6 nights in May 2023

10/10 Excellent

Marie Viola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, all five star.Staff location food entertainment. I would definitely return here.
Stayed 7 nights in Mar 2023

8/10 Good

Donald Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Mar 2023

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, the architecture, the quietness, great pools and great food. Staff very professional and caring.
Stayed 7 nights in Oct 2022

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2022

10/10 Excellent

Nadja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2022

10/10 Excellent

John, Camberley

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great hotel, wonderful location, amazing, friendly service, coffee after dinner would have been appreciated.....
Stayed 8 nights in Mar 2022

10/10 Excellent

Adrienn

Stayed 7 nights in Mar 2022

8/10 Good

Bryan Robert, Aston Clinton

Travelled with group
Liked: Staff & service, amenities
A great hotel, with superb staff, in a very walkable distance from the heart of Maspalomas. The areas for improvement are room cleaning, which is not thorough enough and significant parts of the hotel are looking tired, including the rooms.
Stayed 7 nights in Feb 2022

2/10 Terrible

Yin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
October 2021
Amazing hotel, beautiful food and great selection. Staff so friendly!
Stayed 7 nights in Oct 2021

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2021

4/10 Poor

Izabella

Liked: Cleanliness
Disliked: Staff & service
Terrible service and standard, NOT a 5 star hotel!
Our stay was pretty bad, we already got issues from day 1. Some Staff at the restaurant were very rude & didn’t know their own policy & were giving us different directions. When we asked about something they would shrugged & said “I don’t know”! One day we had to leave the gym because you can’t be more than 6. But we had booked via the reception & when we arrived there were only 2 other in the gym. The gym staff who was missing from her post for over an hour wouldn’t listen to us when she came back & threw us out! The hotel is run like a circus the staff have no idea & were working in different ways. When making a complain they promised to follow up & sort it out but then the next day it was forgotten. This is absolutely NOT a five star hotel. The rooms are very average & boring! The service is overall very poor. We even saw a cockroach once in the buffet. They keep the food under heat lamps & it makes it very dry. Breakfast was not so good either, not many choices & the eggs were not tasty! It’s also very loud & we kept waking up by the cleaners. We said we would order cleaning one hour before but they kept knocking on our door & there were no disturb sign anywhere in the room. We’ve been staying in few 5 star hotels nearby & the service & standard is totally different. This is the first & last time at the H10. Please don’t stay here, it will ruin your vacation!
Stayed 3 nights in Jul 2021

2/10 Terrible

Chay

Stayed 7 nights in Jun 2021