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Hotel Rey Carlos

3.0 star property
3-star hotel near Maspalomas Dunes

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Photo gallery for Hotel Rey Carlos

Terrace/patio
Poolside bar
Interior entrance
Flat-screen TV
View from property

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

Map
Avenida Tirajana, 14, San Bartolomé de Tirajana, 35110
  • Maspalomas Dunes
    ‪11 min walk‬
  • Yumbo Shopping Center
    ‪13 min walk‬
  • English Beach
    ‪14 min walk‬
  • Las Palmas (LPA-Gran Canaria)
    ‪31 min drive‬

Room options

View all photos for Standard Triple Room

In-room safe, desk, blackout drapes, free WiFi

Standard Triple Room

  • 47 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Triple Room

In-room safe, desk, blackout drapes, free WiFi

Superior Triple Room

  • 47 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room Renewed

In-room safe, desk, blackout drapes, free WiFi

Superior Room Renewed

  • 47 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room

In-room safe, desk, blackout drapes, free WiFi

Double Room

  • 47 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

In-room safe, desk, blackout drapes, free WiFi

Single Room

  • 47 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

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About the area

San Bartolomé de Tirajana

Playa del Ingles stay.Within a 15-minute walk of this Playa del Ingles hotel, you'll find Maspalomas Dunes and Yumbo Shopping Center. CITA Shopping Center and Paseo Costa Canaria are also within half a mile (1 km).

What's nearby

  • CITA Shopping Center - 1 min walk - 0.1 km
  • Maspalomas Dunes - 11 min walk - 0.9 km
  • Yumbo Shopping Center - 13 min walk - 1.1 km
  • English Beach - 14 min walk - 1.2 km
  • Maspalomas Lighthouse - 10 min drive - 5.8 km

Getting around

  • Gran Canaria Airport (LPA) - 31 min drive

Restaurants

  • ‪Ristorante Italiano al Circo - ‬7 min walk
  • ‪Café Mozart II - ‬11 min walk
  • ‪San Fermin - ‬6 min walk
  • ‪El Poncho - ‬2 min walk
  • ‪Los Porches - ‬6 min walk

About this property

Hotel Rey Carlos

3-star hotel near Maspalomas Dunes
Hotel Rey Carlos offers its guests an outdoor pool and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A terrace, a vending machine, and tour/ticket assistance are also featured at Hotel Rey Carlos.

Smoking is allowed in designated areas at this 3-star San Bartolomé de Tirajana hotel.

  • 142 guestrooms or units
  • 2 bars or lounges
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hotel Rey Carlos offers 142 accommodations with safes and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided on weekdays only.

Languages

English, German, Spanish

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Property amenities

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 5 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Refrigerator

More

  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between November 5 and November 17.

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per day
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Rey Carlos
Hotel Rey Carlos San Bartolome de Tirajana
Rey Carlos Hotel
Rey Carlos San Bartolome de Tirajana
Rey Carlos Bartolome Tirajana
Hotel Rey Carlos Hotel
Hotel Rey Carlos San Bartolomé de Tirajana
Hotel Rey Carlos Hotel San Bartolomé de Tirajana

Hotel Rey Carlos Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 71 out of 354 reviews
Rating 8 - Good. 120 out of 354 reviews
Rating 6 - Okay. 87 out of 354 reviews
Rating 4 - Poor. 41 out of 354 reviews
Rating 2 - Terrible. 35 out of 354 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Rude unhelpful restaurant staff
Didn't cater for dietry restrictions and no allergy labelling. When we asked a simple question about if there would be some pan con tomate like they had the prvoious morning the restaurant manger became aggressive and started shouting.
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Mick, Staffordshire

Travelled with partner
Liked: Cleanliness, staff & service
An old hotel slowly being modernised. Ideal place for local amenities and close to the beach. Food was acceptable and always hot. Great swimming pool. Standard rooms are dated so pay the extra for the premium room.
Stayed 10 nights in Nov 2024

2/10 Terrible

Douglas S.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tired
This is a VERY tired hotel which explains why it was one of the few with vacancies. The hallways are grim with carpets that appear dirty, unfinished work, cats eating. You get the picture. I’m guessing that its prime location, which is superb, makes this site ripe for development. I was lucky enough, I think, to get one of the renovated rooms. Spacious but redone with cheap ikea furniture. The best thing was the bed which appeared brand new. The bedspread was stained as was the couch. Merge equipment in the kitchen; no towels or dishwashing soap. The packets of shampoo and shower gel were also meagre and if poor quality.
Stayed 3 nights in Nov 2024

10/10 Excellent

Magdalena

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely area
It was really good location, next to the bus stops where you could go and travel to different cities or even airport. Around 10 min walk from beautiful dunes. Some shops around, lots of restaurants. Pool was very clean. Lovely staff.
Stayed 4 nights in Oct 2024

8/10 Good

Garrett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good budjet hotel
Stayed 2 nights in Oct 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was a bit of a let down
Stayed 2 nights in Oct 2024

2/10 Terrible

abdel mounaim

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good
Stayed 4 nights in Sep 2024

10/10 Excellent

ahmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome...
Amazing...
Stayed 5 nights in Jul 2024

4/10 Poor

Manish

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
It’s was good , you can’t get so much from that price. It’s in very good locations
Stayed 1 night in Jul 2024

2/10 Terrible

Alberto

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

2/10 Terrible

Roderick

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The quality of the food was very poor and reheated food for days staff fruendly and helpful breakfast was good however evening meals were terrible. Room very dated bed poorly repaired
Stayed 14 nights in May 2024

4/10 Poor

Piotr

Stayed 5 nights in May 2024

6/10 Okay

NOEL, Belfast

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in May 2024

4/10 Poor

Christopher

Disliked: Staff & service, property conditions & facilities
Not great
Not a great stay! Returned to room to find 2 strangers leaving through our door. Challenged them as they ran away, no assistance from reception who said we have to call police. Also had no water for one morning due to a technical failure in the hotel.
Stayed 3 nights in May 2024

6/10 Okay

Simon

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We were only here for 3 nights, it was just a place to shower & sleep
Stayed 3 nights in May 2024

8/10 Good

Mick, Staffordshire

Travelled with partner
Liked: Cleanliness, staff & service
In the process of being renovated so suspect the price will increase when complete but good value budget hotel
Stayed 3 nights in Apr 2024

6/10 Okay

Tina

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2024

4/10 Poor

emma

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in for 2 nights and sadly were very disappointed. The hotel is dated and in need of a total refurb. When we got to our apartment (a refurbished one) we found that the toilet was blocked and over spilling when flushed. We got in the shower and had an electric shock! And finally the air conditioning didn't work. We reported all of this to reception on the first night and nobody came to fix anything. We then went to reception the next day to report it all again. Pepe (the man on reception sorted a maintenance man out). He came to repair the blocked toilet and to top everything else off finished his work and left the apartment door open!!! We discovered this on our return from the pool a few hours later! We complained again that this was unacceptable. We were told there is no air conditioning until the summer!! There is obviously residential apartments here as there was also a dog barking/howling!!! We will never stay here again and if you are thinking of booking, don't bother. It may be cheap but you are better spending a little bit more. Very disappointed. 😔😔 We asked the hotel for a refund but their terms and conditions would not allow it, despite all of our issues. Thankfully Expedia gave us a voucher towards another booking with them.

10/10 Excellent

Erki

Stayed 1 night in Apr 2024

2/10 Terrible

Stuart

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be warned - Dated and in need of renovation
Ariived at 12noon to be told check in wasnt until 3pm, we left our bags and went back as instructed. The room we were given hadn't been cleaned had dirty beds, vapes and cigarette buts all over and rubish still in place. We had to ask for the room to be cleaned. Staff were very apologetic. But be aware room 403 was incredibly dated, 1970s style, no plugs in bedroom and very few in the main room. Fridge was broken. Beds are very very old and used , and the springs were very close to the top, bed slats were very squaky and broken in places. To top it off in the room next to is 404 they had a dog, who the hell brings a dog to a hotel. It barked all day and night, we only stayed 2 nights other wise we would have checked out straight away. Bathroom had been refurbished to be fair. Staff were helpful and the pool was nice and heated . Breakfast is very basic but edible, we didnt try evening meal , but it didnt look very nice All in all i would warn you against staying here . But if you do be warned its very basic and is like stepping back to the 70s .
Stayed 2 nights in Mar 2024

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We stayed in one of the older rooms due to hotel availability and prices during the busy carnival season. The room was very dated, oppressive and lacked certain facilities to cook and there was only one socket in the kitchenette. Some might say the room was very retro but it wasn't our thing. However(!), Ray Carlos did exceed our expectations in many ways. The staff were nice, the pool and pool bar fantastic and the location was great for the beach, shopping etc. We would stay again but in one of their more recently upgraded rooms.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tuomo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice plase
Stayed 2 nights in Mar 2024

10/10 Excellent

Alexander, Toronto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking to the Dunes was hard work since it’s quite a distance to the ocean , but worthwhile since there are many cats that needed food and water along the way to make ea trip worthwhile and necessary.
Stayed 9 nights in Mar 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
right the first room I was offered was not acceptable , It was very tired and tatty and out of date , the new room was lovely a lot more modern and up to date which I liked . the hallway that connects the hotel rooms is dreadfully old and tatty ,and desperately needs new carpets and curtains and painting . The staff are really nice and friendly and listen to what you say , Breakfast buffet nice with good selection , Maria is lovely who runs it .
Stayed 7 nights in Jan 2024