See all properties

Hotel LIVVO Koala Garden

4.0 star property
Family-friendly San Bartolomé de Tirajana hotel in Maspalomas with 4 outdoor swimming pools

Choose dates to view prices

Photo gallery for Hotel LIVVO Koala Garden

4 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers
4 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers
Front of property
In-room safe, free WiFi, bed sheets
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • All-inclusive
  • Bar
  • Gym
  • Pool
  • 24/7 front desk

Explore the area

Map
Calle Geminis, 2, Maspalomas, San Bartolomé de Tirajana, Canary Islands, 35100
  • Holiday World Maspalomas
    ‪7 min walk‬
  • Maspalomas Botanical Garden
    ‪18 min walk‬
  • Maspalomas Golf Course
    ‪5 min drive‬
  • Las Palmas (LPA-Gran Canaria)
    ‪29 min drive‬

Room options

View all photos for Double Room (1 adult and 1 child)

In-room safe, free WiFi, bed sheets

Double Room (1 adult and 1 child)

  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

In-room safe, free WiFi, bed sheets

Double Room

  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room (1 adult and 1 child)

In-room safe, free WiFi, bed sheets

Superior Double Room (1 adult and 1 child)

  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (3 adults and 1 child)

In-room safe, free WiFi, bed sheets

Family Room (3 adults and 1 child)

  • 47 sq m
  • Sleeps 4
  • 2 Twin Beds OR 1 Twin Sofa Bed

View all photos for Family Room (2 adults and 1 child)

In-room safe, free WiFi, bed sheets

Family Room (2 adults and 1 child)

  • 47 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Sofa Bed

View all photos for Superior Double Room

In-room safe, free WiFi, bed sheets

Superior Double Room

  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Sofa Bed

View all photos for Superior Double Room (2 adults and 1 child)

In-room safe, free WiFi, bed sheets

Superior Double Room (2 adults and 1 child)

  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Sofa Bed

View all photos for Family Room (2 adults and 2 children)

In-room safe, free WiFi, bed sheets

Family Room (2 adults and 2 children)

  • 47 sq m
  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Sofa Beds

View all photos for Family Room

In-room safe, free WiFi, bed sheets

Family Room

  • 47 sq m
  • Sleeps 3
  • 2 Twin Beds OR 2 Twin Sofa Beds

Similar properties

Outdoor pool

Servatur Waikiki

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.1 out of 5, Very good, (982)
The price is CA $536
per night
CA $574 total
includes taxes & fees
18 Feb - 19 Feb
Servatur Waikiki

About the area

San Bartolomé de Tirajana

Maspalomas stay.Your stay at this Maspalomas hotel places you within 3 miles (5 km) of Yumbo Shopping Center and Maspalomas Dunes. Also, Holiday World Maspalomas is within half a mile (1 km) and Maspalomas Botanical Garden is within 2 miles (3 km).

What's nearby

  • Holiday World Maspalomas - 7 min walk
  • Yumbo Shopping Center - 6 min drive
  • Maspalomas Dunes - 7 min drive
  • Maspalomas Lighthouse - 8 min drive
  • Meloneras Beach - 10 min drive

Getting around

  • Gran Canaria Airport (LPA) - 29 min drive

Restaurants

  • ‪Allende 22° - ‬4 min drive
  • ‪Piano Bar Tabaiba Princess - ‬5 min drive
  • ‪Burger King - ‬5 min drive
  • ‪Planet Bayern - ‬4 min drive
  • ‪La Esquina Ibérica - ‬14 min walk

About this property

Hotel LIVVO Koala Garden

Family-friendly 4-star hotel near Maspalomas Beach
Some rates at Hotel LIVVO Koala Garden are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel LIVVO Koala Garden, you'll find 4 outdoor swimming pools, a fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Hotel LIVVO Koala Garden.

This 4-star San Bartolomé de Tirajana hotel is smoke free.

  • 160 guestrooms or units
  • Buffet breakfast (free)
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel LIVVO Koala Garden offers 160 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include separate bathtubs and showers and hair dryers. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Property amenities

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free children's club
  • Mini-fridge
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • 4 outdoor pools
  • Children's pool
  • Fitness center
  • Lifeguards on site
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM.

Property is also known as

Hotel Koala Garden San Bartolome de Tirajana
Koala Garden San Bartolome de Tirajana
Koala Garn Bartolome Tirajana

Hotel LIVVO Koala Garden Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 82 out of 207 reviews
Rating 8 - Good. 100 out of 207 reviews
Rating 6 - Okay. 18 out of 207 reviews
Rating 4 - Poor. 6 out of 207 reviews
Rating 2 - Terrible. 1 out of 207 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

John

Travelled with group
Liked: Staff & service
Nice hotel and entertainment staff but grass area around pool very dirty and drinks ant the bar very limited and not good at all
Stayed 6 nights in May 2024

2/10 Terrible

Denisa

Stayed 3 nights in Mar 2023

8/10 Good

Howard

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Koala garden
Overall ok ,food was of poor quality ,too much fried or deep fried , hot plates were not hot , all food that was supposed to be hot was like warm at best. The facilities were generally good , pools , terrace es and furniture,general outside areas, and clean and litter free,however ,lots of cats around ,and in the heat a pungent smell of cat poo around gardens . Drinks in all cases were poor quality. Rooms were spacious and the bathroom had shower and baths in them . Overall would not book again , needs to improve food / drinks standards and quality
Stayed 4 nights in Jan 2022

10/10 Excellent

Joy, Kent England

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very polite and helpful and the Animation team were excellent. My only criticism was the food. Beautifully presented but often bland.
Stayed 7 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
LIKE: It was clean enough overall DISLIKE: Not a 4 star property / very bland food and drink / Zone 2 was too noisy and our room was in this Zone.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort. Handy for Meloneras and Playa. Could have done with an Adult Only pool. Breakfast and lunch were great. Wasn’t impressed with the dinner selection.
Stayed 7 nights in Dec 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a visit!
What a lovely few days at the Koala. Staff were very friendly and efficient. The rooms were of a good size, and very clean throughout. The food was ok, plenty of variety for each meal. The service at the bar was good. The drinks were of course not 'premium brands' being an all inclusive hotel. Was a little disappointed that the cocktails were ready made in boxes. Would have been nice for them to be prepared at the time. A shame that there were not more tables and chairs around the bar area outside. The high tables were plenty, but the stools are hardly comfortable! The proximity to the roads made for a little noise coming from the traffic, but nothing too bad. I would definitely visit again though, and especially at this time of year to get some winter sun.
Stayed 4 nights in Nov 2019

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely hotel. Quiet and tranquil location with nice accommodation set in different “zones” with only 2 levels. Only faults are that food was not very hot and drinks served in paper cups with cocktails from a pump so doesn’t feel very luxurious.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space. Peace and quiet. Helpful staff. Clean communal areas.
Stayed 9 nights in Nov 2019

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Clean, great food and nice staff. Perfect
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are fabulous and very accommodating the hotel is very clean animation team excellent. I think the hotel needs to invest in a larger area for the pool bar it is very small for the size of the hotel
Stayed 6 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The apartments and poolside areas. However entertainment was poor with nothing for adults. The pool bar wasn’t great and the only food options were left overs from meal times. Could have been more choice during meal times as well
Stayed 7 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
On our arrival to the room, we noticed the shower was dirty (paint was peeling off the walls and there was mould in the shower) we reported this to the hotel and they said they would send somebody over but nobody came... we also had cockroaches in our bathroom. Not something I was looking for. The room itself wasn’t the cleanest either, the lamp shades had lots of dust and webs on them same with the skirting boards. Wardrobes were clean just had a weird smell. The beds were also clean but so firm we slept on our duvets. The curtains in the room has blood on them (I’m asuming it’s from the mosquitos people have killed) and they had not been washed which wasn’t so nice. The hotel also claims that they feed the cats (says it on the information papers they give you when you check in, but when we talked to some staff, they said they used to feed the cats but they no longer do so. Bowls were empty and dirty so we were feeding the cats when we stayed. Food was alright overall. Breakfast was always the same, lunch and dinners differed. There were times where the food was cold or missing but that’s due to lack of staff, not the chefs fault. Same in the beach bar, every day the food mostly the same. And after around 5pm there was no more hot dogs or burgers, just ham and cheese toasties. Don’t think the hotel deserves the 4* compared to other hotels we have stayed at with the same star rating have had better standards, food and overall experience.
Stayed 9 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the koala garden was excellent. Food was particularly good. Though... A week of it was plenty, beer and wine were particularly good. Staff were excellent. But woe betide you if you get caught feeding any of the cats that are running round your feet in the outside dining area. Swimming pool hours were draconian, which was a shame as I like to swim before breakfast and when I get back after a day out. The area is a bit sparse, so unless you want to stay at the hotel and not go out much... Be prepared for some long walks or hire a car
Stayed 7 nights in Mar 2019

8/10 Good

Nikolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Feb 2019

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value friendly hotel
Really enjoyed our stay in this friendly , well kept hotel. Food was very good and the heated swimming pools really added to our enjoyment.
Stayed 7 nights in Feb 2019

10/10 Excellent

Yel, London, GB

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Defo will come back to Koala Garden, my son and I had an amazing days there! 100% recommended for a family break, the kids have lots of activities to have fun and also adults. The food was very good and a lovely staff!
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay. Was a bit cautious regarding other reviews e.g. restaurant always being full & having to sit outside and be inundated with cats. We never struggled and saw a maximum of 6 cats the whole stay. Food was delicious and hot each meal - never had a boiling hot meal on a buffet style meal before so never expected it to be boiling. We both thoroughly enjoyed all meals. Room was modern and clean.
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel was nice food was ok entertainment poor & as it was outside it was very cold.
Stayed 7 nights in Dec 2018

10/10 Excellent

Jon

Liked: Cleanliness, property conditions & facilities
Great staff, very clean rooms and facilities food fantastic.
Stayed 7 nights in Dec 2018

8/10 Good

KC

Liked: Cleanliness, staff & service
Hotel was very suitable for our needs. The room was spacious, bed comfortable & swimming pools the perfect temperature!
Stayed 7 nights in Dec 2018

8/10 Good

Ove

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 14 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic all-inclusive hotel experience
Hotel Koala Garden was a fantastic place to stay for our 4 night winter sunshine getaway. Never having experienced all-inclusive before we couldn't fault it. The service was fantastic, all the food was very tasty and the bar was great. All drinks were proper measures and the help-yourself soft drinks and snacks was very welcome. All the staff were really friendly and geuniely wanted to help and the whole complex was spotlessly clean. Our room was spacious with a balcony, my only complaint would be that as all the rooms faced the central pool and entertainment area, getting to sleep in the evening if you weren't involved in the entertainment was tricky because of the noise. But otherwise a fantastic experience and would definitely recommend.
Stayed 4 nights in Dec 2018