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Grupotel Orquidea

4.0 star property
4-star beachfront hotel near San Agustin Beach

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Grupotel Orquidea

Exterior
On the beach, black sand, beach volleyball
In-room safe, desk, free WiFi, bed sheets
Lobby sitting area
Balcony view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Spa
    Spa
  • Gym
    Gym
  • Pool
    Pool
  • Housekeeping
    Housekeeping

Explore the area

Map
Viejos Tendereteros S/N, Urb. Bahía Feliz, San Bartolomé de Tirajana, Las Palmas, 35100
  • Bahía Feliz
    10 min walk
  • El Aguila Beach
    18 min walk
  • Sioux City Park
    6 min drive
  • Las Palmas (LPA-Gran Canaria)
    24 min drive

Room options

View all photos for Double Room, Balcony

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View (2 Adults + 1 Child)

Balcony view

Double Room, Balcony, Sea View (2 Adults + 1 Child)

  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View

Balcony view

Double Room, Balcony, Sea View

  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View (2 Adults + 2 Children)

Balcony view

Double Room, Balcony, Sea View (2 Adults + 2 Children)

  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

San Bartolomé de Tirajana

Beachfront retreat .At this Bahia Feliz hotel, you'll be steps from Bahía Feliz and within a 15-minute walk of Las Palmas Beaches. El Aguila Beach and Playa El Pirata are also within 2 miles (3 km).

What's nearby

  • Bahía Feliz - 10 min walk
  • San Agustin Beach - 5 min drive
  • Las Burras Beach - 6 min drive
  • Yumbo Shopping Center - 12 min drive
  • Maspalomas Dunes - 14 min drive

Getting around

  • Gran Canaria Airport (LPA) - 24 min drive

Restaurants

  • ‪O Canastro Gallego - ‬7 min drive
  • ‪Il Ponte Vecchio II - ‬8 min drive
  • ‪Balcon de San Agustin - ‬5 min drive
  • ‪Taberna la Caña - ‬10 min drive
  • ‪Terraza Chillout Gorbea - ‬6 min drive

About this property

Grupotel Orquidea

4-star beachfront hotel near San Agustin Beach
Some rates at Grupotel Orquidea are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Grupotel Orquidea offers its guests a full-service spa, 4 outdoor swimming pools, a waterslide, and a sauna. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

There are 2 meeting rooms available. A children's pool, a fitness center, and a terrace are also featured at the family-friendly Grupotel Orquidea.

This 4-star San Bartolomé de Tirajana hotel is smoke free.

  • 255 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
Grupotel Orquidea offers 255 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This San Bartolomé de Tirajana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include sports massages, Swedish massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, French, German, Spanish, Swedish

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Lifeguards on site
  • Playground
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Electric kettle

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Orquidea Hotel San Bartolome de Tirajana
Orquidea San Bartolome de Tirajana
Orquidea Hotel BAHIA FELIZ
Orquidea Hotel
Orquidea BAHIA FELIZ
TUI FAMILY LIFE Orquidea Hotel San Bartolome de Tirajana
TUI FAMILY LIFE Orquidea San Bartolome de Tirajana
TUI FAMILY LIFE Orquia Bartol

Grupotel Orquidea Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 31 out of 63 reviews" "
Rating 8 - Good. 24 out of 63 reviews" "
Rating 6 - Okay. 6 out of 63 reviews" "
Rating 4 - Poor. 0 out of 63 reviews" "
Rating 2 - Terrible. 2 out of 63 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Brooke

Stayed 5 nights in Mar 2024

8/10 Good

veerle, Brooklyn

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Holiday totally ruined. Avoid!
Beware they will try to charge ridiculous made up fees for everything. Food at the restaurant is horrible and reception staff completely arrogant and unwilling to help. AC wasn't working. Only positive aspect is the view from the room. But I would definitely not come back given the arrogance and the way I was treated which ruined my whole stay.
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019

10/10 Excellent

carolina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La limpieza, la comida y el personal muy amable. No me gustó que no te permitan comer en la zona de la piscina.
Stayed 1 night in Jun 2024

10/10 Excellent

Natalia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Estupendo
Stayed 2 nights in Apr 2024

10/10 Excellent

Carlos

Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Mar 2024

6/10 Okay

Verified traveller

Travelled with family
3 stjärnor!
Hotellet är ej 4 stjärnigt! Max 3! Rummen är helt ok, inte så rena och små detaljer som visar att det inte är 4 stjärnigt! Lamporna är trasiga. Hissarna var det värsta jag har vart med om! Om priset per natt är samma som Radison Blue så rekommenderar jag starka att välja Radison Blue!
Stayed 2 nights in Feb 2024

6/10 Okay

Lidia Gómez

Travelled with family
Liked: Staff & service
Un 4* cortito
Stayed 5 nights in Feb 2024

10/10 Excellent

Mikael

Stayed 6 nights in Feb 2024

10/10 Excellent

Emma

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jätte trevlig
Stayed 4 nights in Jan 2024

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bona opció, aprop de tot, linia de bus devant , zona de restaurants variats devant , per nosaltres estada perfecte
Stayed 6 nights in Jan 2024

8/10 Good

Hans Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

Therese

Stayed 7 nights in Jan 2024

8/10 Good

Massimo

Liked: Cleanliness, staff & service
Arrivati giorno 24 gennaio ora di cena, cibo abbondante e di qualità ottima per un buffet. Gli spazi esterni enormi con lettini anche sui prati con erbetta curatissima con il mare a pochi metri, i lettini in sostanza sono fronte mare, diverse piscine snack e bevande per all inclusive a tutte le ore ( di scarsa qualità i liquori con all inclusive) La camera che ci è stata assegnata all’arrivo su nostra richiesta ( avevamo prenotato vista mare) ci è stata cambiata con una fronte mare la cui vista era mozzafiato) Il personale della reception e il direttore hanno cercato di accontentare la nostra richiesta di avere un canale televisivo italiano, senza risultato. Un grazie di cuore al direttore e a eros Fernando della reception per l’attenzione che ci hanno dato
Stayed 3 nights in Jan 2024

8/10 Good

Hans Ulrich

Stayed 3 nights in Jan 2024

10/10 Excellent

Sonia

Stayed 2 nights in Dec 2023

8/10 Good

Paolo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the swiming poll too crowd; too many thing s to eat, I would prefer less choice but better quality
Stayed 7 nights in Nov 2023

10/10 Excellent

Eric

Stayed 3 nights in Nov 2023

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Eche en falta aparcamiento
Stayed 2 nights in Sep 2023

8/10 Good

Mónica maría

Stayed 5 nights in Aug 2023

10/10 Excellent

julio

Travelled with partner
Liked: Amenities
La verdad súper contentos con los días que emos pasado en el hotel Orquídea,tan con las instalaciones como con los empleados súper hablamos educados y un trato excelente se mea echo súper corto los días quee estado.el año que viene repetiré y sobre todo más día,,,muchísimas gracias a todos por el trato y la amabilidad,les recomiendo a todos el hotel Orquídea.
Stayed 4 nights in Jul 2023