Stay was not so good! Horrible customer service , no ice no clean towels you have to text a number for questions or find out where to get ice apparently there is no ice machine you must go to lobby where it is crowded to ask for ice, bar area that charges to use everything on it which was expected but it takes up a lot of space in rooms, no mirrors to get ready, lighting is horrible, front desk asked us as guests to move a heavy mirror that was blocked by the bar, very loud area and unable to sleep due to multiple fire alarms and screaming through the night , when asking front desk questions regarding multiple charges to two of my credit cards one without my authorization they were rude, asked about speaking to a manager multiple times and no manager has yet to contact me, I have stayed at numerous upscale hotels and this by far is one of the worst ones, I came for my birthday 4hours away and the stay was horrible from beginning to end. I do not recommend and will not recommend it to anyone in the near future .