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Quality Suites San Diego Otay Mesa

2.5 star property
San Diego hotel in Otay Mesa with free breakfast and a fitness center

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Photo gallery for Quality Suites San Diego Otay Mesa

Exterior
Outdoor pool
Suite, 1 King Bed, Non Smoking
Free on-the-go breakfast
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
2351 Otay Center Dr, San Diego, CA, 92154
  • Alameda Otay
    ‪5 min drive‬
  • U.S. Consulate General Tijuana
    ‪7 min drive‬
  • Autonomous University of Baja California
    ‪20 min drive‬
  • San Diego, CA (SDM-Brown Field Municipal)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Jetted Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Jetted Tub)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • 26 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Jetted Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Jetted Tub)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • 26 sq m
  • Sleeps 3
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Hotel & Suites San Diego Otay Mesa by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.8 out of 5, Good, (1394)
The price is CA $226
per night
CA $254 total
includes taxes & fees
8 Mar - 9 Mar
Holiday Inn Express Hotel & Suites San Diego Otay Mesa by IHG

About the area

San Diego

Otay Mesa stay.Your stay at this Otay Mesa hotel places you within 2 miles (3 km) of Alivizatos and Otay Sports Fields. Amistad Park and Alameda Otay are also within 3 miles (5 km).

What's nearby

  • Alameda Otay - 5 min drive
  • U.S. Consulate General Tijuana - 7 min drive
  • North Island Credit Union Amphitheatre - 9 min drive
  • Parque Morelos - 10 min drive
  • San Ysidro Border Crossing - 11 min drive

Getting around

  • Beyer Blvd Trolley Station - 14 min drive
  • San Diego Santa Fe Depot - 24 min drive
  • San Diego Intl. Airport (SAN) - 34 min drive

Restaurants

  • ‪D'Volada - ‬3 min drive
  • ‪Tortilleria la Laguna - ‬3 min drive
  • ‪TJ Tacos de la Esquina Tacos Isabel - ‬2 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Tacos el Poblano - ‬3 min drive

About this property

Quality Suites San Diego Otay Mesa

Hotel near U.S. Consulate General Tijuana in San Diego
Quality Suites San Diego Otay Mesa offers its guests an outdoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and 2 meeting rooms. Free breakfast is served. Event space at this hotel measures 1109 square feet (103 square meters) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Quality Suites San Diego Otay Mesa. Free self parking is available.
  • 1 building
  • 74 guestrooms or units
  • 3 levels
  • 1109 sq ft of conference space
  • 103 sq m of conference space
  • Built in 2000
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Elevator
Quality Suites San Diego Otay Mesa offers 74 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Hindi, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast

Things to do

  • Fitness center
  • Outdoor pool
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)
  • Fitness facility

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Suites Otay Mesa
Quality Suites Otay Mesa Hotel
Quality Suites Otay Mesa Hotel San Diego
Quality Suites Otay Mesa San Diego
Quality Suites San Diego
Quality Suites San Diego Otay Mesa
Quality Suites San Diego Otay Mesa Hotel
Quality Suites Diego Otay Mesa
Quality Suites San Diego Otay Mesa Hotel
Quality Suites San Diego Otay Mesa San Diego
Quality Suites San Diego Otay Mesa Hotel San Diego

Quality Suites San Diego Otay Mesa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 323 out of 1002 reviews
Rating 8 - Good. 272 out of 1002 reviews
Rating 6 - Okay. 160 out of 1002 reviews
Rating 4 - Poor. 119 out of 1002 reviews
Rating 2 - Terrible. 128 out of 1002 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Travelled with family
Toilet seat was old and peeling, wall in room was stained with coffee(?). No remote, had to call down to bring one up
Stayed 1 night in Nov 2024

8/10 Good

Alma, Manteca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Alcalde

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Julio C

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otay custom and border crossing. The property are located very close to Mexico border and Frontera industrial park.
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Stayed 1 night in Nov 2024

2/10 Terrible

Geovana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

sherri

Travelled with group
Stayed 1 night in Nov 2024

6/10 Okay

ANTONIO

Liked: Cleanliness, staff & service
No single water bottle in the room, two vending machines one of them out of order the other one out .water
Stayed 1 night in Nov 2024

10/10 Excellent

Gabrielle

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy my stay here. Staff is very customer service oriented.
Stayed 1 night in Nov 2024

4/10 Poor

Griselda

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed there for my daughters birthday weekend but the room was not what we expected. There was a hole on the side of the couch , the comforter had a stain and when we asked the front desk for towels at night she never brought them
Stayed 2 nights in Nov 2024

4/10 Poor

Marlon

Disliked: Staff & service, amenities, property conditions & facilities
Staff were rude! No communication skills very poor in customer service. Food were terrible.
Stayed 1 night in Oct 2024

10/10 Excellent

Ray, Lakewood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and professional upon check-in.
Stayed 1 night in Oct 2024

6/10 Okay

Lorenzo, El Paso

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Receptionist was extremely RUDE!!! Name is Tania
Stayed 1 night in Oct 2024

10/10 Excellent

Zach

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Shaun

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Emzar

Stayed 1 night in Oct 2024

10/10 Excellent

lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Alejandro

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Great location but super dirty rooms, they dont clean the bed sheets or curtains
Stayed 1 night in Oct 2024

6/10 Okay

Alejandro

Disliked: Property conditions & facilities
Needs alot of TLC
Stayed 1 night in Oct 2024

8/10 Good

Haipeng

Business traveller
Liked: Cleanliness, staff & service, amenities
Convenient location to TIJ airport. But the breakfast is so simple, below my expectation.
Stayed 1 night in Oct 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good. No problems
Stayed 1 night in Oct 2024

10/10 Excellent

Viridiana

Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Willy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible customer service from the lobby wanna be Chola. She needs to either get paid or quit her job. She must hate it there. She was very rude to the person in front of me checking in and worst with me. Only because I had driven 8 hours and it was 12 am I didn’t walk out. She girl needs to get a new life and new man or quit.
Stayed 1 night in Oct 2024