SureStay Hotel by Best Western San Diego Pacific Beach

2.5 star property
Golf hotel near Mission Bay Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western San Diego Pacific Beach

Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Exterior
Point of interest
Outdoor pool, sun loungers

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Breakfast available
  • Pet-friendly
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
4545 Mission Bay Dr, San Diego, CA, 92109
  • Mission Bay Park
    14 min walk
  • Mission Bay
    2 min drive
  • Mission Beach Boardwalk
    4 min drive
  • San Diego, CA (MYF-Montgomery Field)
    18 min drive

Room options

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

San Diego

Pacific Beach stay.Your stay at this Pacific Beach hotel places you within 3 miles (5 km) of Mission Bay Park and Crystal Pier. Also, Mission Beach is within 3 miles (5 km) and University of San Diego is within 6 miles (10 km).

What's nearby

  • Mission Bay Park - 14 min walk - 1.2 km
  • Mission Bay - 2 min drive - 1.9 km
  • University of San Diego - 8 min drive - 7.4 km
  • SeaWorld - 8 min drive - 7.0 km
  • Mission Beach - 11 min drive - 4.8 km

Getting around

  • San Diego Coaster Sorrento Valley Station - 8 min drive
  • Balboa Avenue Transit Center Station - 12 min walk
  • San Diego Intl. Airport (SAN) - 17 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪Campland Raised Cantina - ‬4 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Super Bloom - ‬3 min drive
  • ‪Jack in the Box - ‬2 min drive

About this property

SureStay Hotel by Best Western San Diego Pacific Beach

Golf hotel near Mission Bay Park
WiFi is free in public spaces. There's an onsite business center. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western San Diego Pacific Beach. Limited free parking is available on a first-come, first-served basis. A complete renovation of SureStay Hotel by Best Western San Diego Pacific Beach was completed in May 2021.

This San Diego hotel is smoke free.

  • 1 building
  • 66 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
SureStay Hotel by Best Western San Diego Pacific Beach offers 66 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch flat-screen televisions come with premium cable channels, first-run movies, and Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Fence around the pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–9:00 AM

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 48
  • Handrails in hallways
  • Hallway handrail height (inches): 36
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Lever door handles
  • Pool hoist on site
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch flat-screen TV
  • Cable channels
  • First-run movies
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property charges a general deposit at check-in for cash paying guests only.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Surestay By Best Diego Pacific
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach San Diego

SureStay Hotel by Best Western San Diego Pacific Beach Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 381 out of 871 reviews" "
Rating 8 - Good. 231 out of 871 reviews" "
Rating 6 - Okay. 117 out of 871 reviews" "
Rating 4 - Poor. 66 out of 871 reviews" "
Rating 2 - Terrible. 76 out of 871 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zelda, Mountain View

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a slight odor when we first arrived. Like clothes left in the laundry too long but dissipated. The bed and pillows were clean and very comfortable. Slept really well Staff friendly. Walls thin. Can hear neighbors talking, stomping above you at times and their music and TVs. Cant fault the motel for what its guest do. Bring earplugs.
Stayed 4 nights in Nov 2024

10/10 Excellent

Inge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Isabelle

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente costumer service
Stayed 1 night in Sep 2024

4/10 Poor

Randee

Travelled with family
Disliked: Cleanliness
Not so great
The floors were filthy. I had to buy cleaning products to clean. The curtains had black mold on them.
Stayed 5 nights in Aug 2024

6/10 Okay

amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gilbert

Liked: Amenities
Clean
Stayed 1 night in Aug 2024

10/10 Excellent

Jacqui

Stayed 3 nights in Aug 2024

2/10 Terrible

Kathy, Santa Monica

Disliked: Cleanliness, staff & service, amenities
I would totally not suggest this place at all our window did not open across from the elevator room 118 is awful smelled like urine had flies in it not worth it whatsoever. The front desk guy was rude. Would not give us even blankets. if you wanna feel like you’re staying at Skid Row in downtown Los Angeles or if you wanna have an experience of staying in a dumpster, go ahead and book this place I had never stayed in any places like this in my entire life. The windows don’t open no air smells like urine has flies drunk people walking around shouting go ahead and book it if you want something like this right out of a horror movie
Stayed 1 night in Aug 2024

10/10 Excellent

Marta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gina at the front desk was amazing thank you for all your help!!
Stayed 1 night in Aug 2024

10/10 Excellent

TWANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

AJhourni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and great room. Nicely located.
Stayed 1 night in Aug 2024

4/10 Poor

Joseph, Chatsworth

Travelled with family
Disliked: Property conditions & facilities
No elevator access as advertised. Rooms are small and claustrophobic. Older building with sketchy safety maintenance.
Stayed 2 nights in Aug 2024

6/10 Okay

Sarah

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
Check-in time listed as 3pm. We arrived at 4:30 and our room still wasn’t ready. After driving 7 hours to get here, it was very frustrating to be told that we had to wait another 40 minutes before our room was ready. We were told they were actively cleaning our room, so expectation was a clean room. Sure, we had clean sheets and towels, however the floor was DIRTYYY and the dresser with the TV was dusty. There were 2 nights where we arrived back at the hotel and had literally no parking spaces. We had to leave and come back later in hopes of an open spot. Even contemplated parking at the nearby 7-11 just so we could get to our room and rest for the early morning. Once again, inconvenient and frustrating. Staff was nice, breakfast was decent, but I didn’t feel satisfied at this hotel and will not be returning. Pay more and find a better place. This one isn’t worth the price they are asking, even with location being considered.
Stayed 3 nights in Aug 2024

10/10 Excellent

Adela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay for easy beach/ocean access! There were six of us, two under 18, two in our 30s, and two over 60. Great breakfast, clean and comfy beds, and I appreciated the laundry facility! Parking is tight but efficient. Some transient population, but no one bothered me at all even when doing laundry at night. Of course you are going to feel the moist air being this close to the water, but we had a great experience. Will definitely stay again!
Stayed 2 nights in Aug 2024

10/10 Excellent

LAURIE

Stayed 1 night in Aug 2024

2/10 Terrible

Imad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good option
The hotel is not in a secure place.There are lot of homelessness in the area, you don’t feel comfortable leaving your car in the open parking. Moreover there was people talking at sleeping hours outside the room walking in the corridor
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Fantastic value
Excellent hotel; very clean; staff was very friendly. Just a heads up for folks staying as a family: the rooms are quite small. They are great rooms and considering you only sleep there, they will do, but just be aware if you are a big people family, you may feel a bit crowded.
Stayed 4 nights in Aug 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Clean and comfortable; good breakfast, and pleasant staff. My only complaint was that a man stating he was from the front desk knocked on my door at close to midnight, saying there was an issue with a "minor". He seemed irritated that I wouldn't open the door to speak to him, saying "I guess we have to talk through the door?" When I checked out the following morning, I reported this, and they knew nothing of an issue with a minor! Needless to say, I was creeped out by this intrusion.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Dao

Stayed 1 night in Aug 2024

8/10 Good

Ramsin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Affortable
We were not expecting the amount of cleanness and comfort based on the location and the looks of the hotel, but we were wrong and everything was excellent.
Stayed 1 night in Jul 2024

2/10 Terrible

Genesis

Disliked: Cleanliness, property conditions & facilities
Not safe dirty
Stayed 1 night in Aug 2024

10/10 Excellent

Shayne

Stayed 3 nights in Jul 2024