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citizenM San Francisco Union Square

4.0 star property
4-star hotel near Pier 39, connected to a rail/subway station

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for citizenM San Francisco Union Square

Room, 1 King Bed | City view
Bar (on property)
Exterior
Exterior
Building design

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
72 Ellis Street, San Francisco, CA, 94102
  • Westfield San Francisco Centre
    3 min walk
  • Union Square
    3 min walk
  • Westin St Francis Hotel Glass Elevators
    4 min walk
  • San Francisco, CA (JCC-China Basin Heliport)
    13 min drive

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Nikko San Francisco

Pool
Pet-friendly
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (2178)
The price is CA $219
per night
CA $324 total
includes taxes & fees
17 Jan - 18 Jan
Hotel Nikko San Francisco

About the area

San Francisco

Heart of San Francisco.Your stay at this Union Square hotel places you within 2 miles (3 km) of Pier 39 and Chase Center. Westfield San Francisco Centre and Union Square are also within half a mile (1 km).

What's nearby

  • Union Square - 3 min walk
  • San Francisco Museum of Modern Art - 8 min walk
  • Moscone Convention Center - 11 min walk
  • Embarcadero Center - 17 min walk
  • Oracle Park - 3 min drive

Getting around

  • Market St & 4th St Stop - 2 min walk
  • San Francisco Station - 19 min walk
  • San Francisco Intl. Airport (SFO) - 24 min drive

Restaurants

  • ‪Cable55 - ‬3 min walk
  • ‪Kin Khao - ‬3 min walk
  • ‪King Of Thai Noodle - ‬2 min walk
  • ‪Caffé Central - ‬2 min walk
  • ‪Burger King - ‬2 min walk

About this property

citizenM San Francisco Union Square

4-star hotel near Pier 39, connected to a rail/subway station
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. A 24-hour business center and coworking spaces are available. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly citizenM San Francisco Union Square.

This 4-star San Francisco hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 9 levels
  • Built in 2021
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue
CitizenM San Francisco Union Square offers 195 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 22 per person
  • 1 restaurant and 1 coffee shop/cafe
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable channels
  • iPad
  • iPod dock
  • LED TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses wind energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM San Francisco Union Square Hotel
citizenM San Francisco Union Square San Francisco
citizenM San Francisco Union Square Hotel San Francisco

citizenM San Francisco Union Square Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 860 out of 1089 reviews" "
Rating 8 - Good. 166 out of 1089 reviews" "
Rating 6 - Okay. 40 out of 1089 reviews" "
Rating 4 - Poor. 13 out of 1089 reviews" "
Rating 2 - Terrible. 10 out of 1089 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carole

Clean with a very friendly staff and good security in great location. Highly recommend.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Nastaran

Liked: Cleanliness, staff & service, property conditions & facilities
Such a cute hotel!
Stayed 1 night in Sep 2024

8/10 Good

Jodi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Wade

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Small rooms but this was not unexpected. Very conveniently located. Good breakfast. Clean. Overall very positive.
Stayed 4 nights in Sep 2024

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! From check-in to check-out staff was fantastic and helpful. My morning mocha was perfect and a great start to my day. Breakfast always looked amazing but I can’t eat a large breakfast but found yogurt less than a block away. Although some people mention the rooms being small I found it very convenient for one person and the bed was very comfortable. I’m an older adult but the room technology wasn’t difficult to navigate and was actually great. citizenM thought of everything and I have no complaints or thoughts of anything else I wish was there. For the past few years I’ve stayed at various AirBNB’s but this is a game changer! I’ll definitely stay here again in the future! A huge thank you to the staff for this wonderful experience!
Stayed 3 nights in Sep 2024

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

A M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here
Great location, friendly staff. Loved the breakfast.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rathsamee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CitizenM SF Bold Comfy Oasis
FUN COMFY WELCOMING!! We happily moved to CitizenM after checking out in horror from another funky shabby expensive Union square Hotel. WOW for the same price CitizenM was clean, modern, stylish and most of all COMFY CHEERFUL AND FRIENDLY. Great staff. Compact efficient rooms with great bednooks and every modern need. The lobby living room check-in concept is fun and was buzzing all hours of the day and night. $21 breakfast buffet had hot eggs meat and smoke salmon with lots of cereal and bread options. Good price and easy. Good strong hot coffee available 24/7. Great location 1 and 1/2 blocks from Union square, market Street and one block from the entrance to Bart. HIGHLY RECOMMENDED
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay that is super central. Right around the corner from Powell Station and across the street from the historic Johns Grill.
Stayed 5 nights in Sep 2024

10/10 Excellent

Milanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hip, great location and value
Very clean and convenient. Loved the great room and open workspace.
Stayed 2 nights in Sep 2024

10/10 Excellent

Walid

Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun, hip concept. Easy check in, friendly staff. Nice bar and cafe. Room was a tad small. Everything was extremely clean and finished nicely.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic property, small but amazing rooms, very clean and comfortable, great staff and vibes
Stayed 4 nights in Jun 2024

10/10 Excellent

Dylan

Definitely no complaints. Super helpful people
Stayed 2 nights in Sep 2024

10/10 Excellent

Wuttichai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

jeffrey

Stayed 3 nights in Aug 2024

10/10 Excellent

Heather, Rochester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 1228 was perfect. Check-in and out went smoothly. Extremely close to the Powell Station so you can get anywhere relatively fast and there's plenty to do within walking distance.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ringo

Stayed 3 nights in Aug 2024