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citizenM San Francisco Union Square

4.0 star property
4-star hotel near Moscone Convention Center, connected to a rail/subway station

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM San Francisco Union Square

Room, 1 King Bed | City view
Bar (on property)
Exterior
Building design
Room, 1 King Bed | Bathroom shower

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Gym
  • Restaurant
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
72 Ellis Street, San Francisco, CA, 94102
  • Union Square
    3 min walk
  • Westin St Francis Hotel Glass Elevators
    4 min walk
  • Warfield Theatre
    6 min walk
  • San Francisco, CA (JCC-China Basin Heliport)
    13 min drive

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Beacon Grand, A Union Square Hotel

Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.5 out of 5, Wonderful, (1006)
The price is CA $366
per night
CA $483 total
includes taxes & fees
9 Dec - 10 Dec
Beacon Grand, A Union Square Hotel

About the area

San Francisco

Heart of San Francisco.Within a 10-minute walk of this Downtown San Francisco hotel, you'll find Union Square and San Francisco Museum of Modern Art. Oracle Park and San Francisco Bay are also within 2 miles (3 km).

What's nearby

  • Union Square - 3 min walk - 0.3 km
  • San Francisco Museum of Modern Art - 8 min walk - 0.7 km
  • Moscone Convention Center - 11 min walk - 1.0 km
  • Embarcadero Center - 17 min walk - 1.5 km
  • Oracle Park - 3 min drive - 2.5 km

Getting around

  • Market St & 4th St Stop - 2 min walk
  • San Francisco Station - 19 min walk
  • San Francisco Intl. Airport (SFO) - 24 min drive

Restaurants

  • ‪Cable55 - ‬3 min walk
  • ‪Kin Khao - ‬3 min walk
  • ‪King Of Thai Noodle - ‬2 min walk
  • ‪Caffé Central - ‬2 min walk
  • ‪Burger King - ‬2 min walk

About this property

citizenM San Francisco Union Square

4-star hotel near Moscone Convention Center, connected to a rail/subway station
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. A 24-hour business center and coworking spaces are available. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly citizenM San Francisco Union Square.

This 4-star San Francisco hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 9 levels
  • Built in 2021
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue
CitizenM San Francisco Union Square offers 195 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 22 per person
  • 1 restaurant and 1 coffee shop/cafe
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable channels
  • iPad
  • iPod dock
  • LED TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 39 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses wind energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM San Francisco Union Square Hotel
citizenM San Francisco Union Square San Francisco
citizenM San Francisco Union Square Hotel San Francisco

citizenM San Francisco Union Square Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 789 out of 1010 reviews" "
Rating 8 - Good. 159 out of 1010 reviews" "
Rating 6 - Okay. 39 out of 1010 reviews" "
Rating 4 - Poor. 13 out of 1010 reviews" "
Rating 2 - Terrible. 10 out of 1010 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

JING

Liked: Cleanliness, staff & service, property conditions & facilities
Will come back again!
Stayed 1 night in Aug 2024

10/10 Excellent

Linh

Liked: Cleanliness, staff & service, property conditions & facilities
everything here is so pretty
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthieu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not crazy about the LGQBT propaganda throughout the hotel, but otherwise exceeded expectations, both in service and conditions! Grateful for a wonderful time.
Stayed 2 nights in Aug 2024

8/10 Good

eliana

Liked: Cleanliness, staff & service, property conditions & facilities
Its good and more importantly clean
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Debra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely a different style hotel from the typical experience. I was surprised by the design of the rooms but it grew on me more and more as I experienced the features. It was extremely productive for working (I was on a business trip) and the staff were all very friendly and helpful. I don’t think I would stay here if I were with a partner as the rooms don’t allow any space to spread out. But I will definitely keep it in mind for future solo trips. What a unique and well executed concept!
Stayed 1 night in Aug 2024

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a solo traveler.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 3 nights in Aug 2024

10/10 Excellent

Vanessa Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
I had a fantastic experience at citizenm! The highlight of my stay was definitely the staff. They were not only friendly but also incredibly helpful, providing local recommendations or ensuring I had everything I needed for a comfortable stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was overall great.
Stayed 2 nights in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hip hotel with smart rooms--everything is controlled conveniently with an in-room iPad. Unfortunately, my night curtain was broken and it could not be lowered manually. Rooms are cozy but can be claustrophobic. Outstanding bedding with super-comfortable pillows.
Stayed 4 nights in Aug 2024

6/10 Okay

samuel

Liked: Cleanliness, staff & service
Room very small, and super high tech, so much so that in the middle of the night it was impossible to find the lights and you knocked into things. There should be lit, lcd lights that glow in the dark to prevent this
Stayed 1 night in Aug 2024

10/10 Excellent

George R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!!
The most pleasant experience we've ever had. Super modern facility--- loved controlling everything electric with the iPad! Super clean rooms as well. Be warned--- this is NOT an "old timey" hotel. This room gave my wife and I everything we needed. A huge bed, great shower. The room isn't big and it doesn't need to be if you're running every day. The staff is simply outstanding. The bar/restaurant area is fantastic and the staff is fun and very attentive. Can't say enough about them. BIG bang for the buck!
Stayed 10 nights in Aug 2024

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Wesley, Bainbridge Island Wa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cool spot with small rooms but great common space for communal work, dining and socializing.
Stayed 3 nights in Jun 2024

10/10 Excellent

Odalys

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the service they provided us during our stay. This was a perfect choice for a girl's weekend trip. The rooms are a bit on the smaller side but nice. The room was expected for price. Will definitely book again. Location was perfect for shopping and transportation. Was able to visit all our travel spots with no problem.
Stayed 2 nights in Aug 2024

10/10 Excellent

mesa

Travelled with partner
Liked: Amenities
Great place
Stayed 3 nights in Aug 2024

8/10 Good

Michelle D.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We could change the colour of the lights in the shower. Very clean and modern.
Stayed 5 nights in Aug 2024

10/10 Excellent

Isaiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best stay of my life
Stayed 1 night in Aug 2024

10/10 Excellent

Leah, Buffalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient. The staff were friendly. The door man was my favorite ! The room was spotless.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect romantic stay
Small & cozy. Very modern , ipad for all the room controls. You can change the color of light in the room to match your mood. Very clean and bed was super comfy. Would definitely book here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Compact, clean and comfortable room. The staff were very friendly, and security on the door made you feel extra safe returning at night. The common area on level three was vibrant and a great place to do a little work, or just hang out if you’re in a group.
Stayed 6 nights in Jul 2024

10/10 Excellent

Keenan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its just the property around the hotel that was sketchy at night
Stayed 4 nights in Jul 2024

10/10 Excellent

Mohd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean, with a different decoration. Nice and helpful staff made a pleasant memory. The only weak point is small rooms which restricts your maneuver and make it tiring.
Stayed 3 nights in Aug 2024