The room was fairly average hotel room. It does have all the amenities however. Makeup mirror is a nice touch that a lot of hotels don't have. AC, mini fridge and free parking all together makes this place a good value if you need all those things. The TV is small and mine didn't work. Neither did their WiFi, but since I didn't really need either of those for this stay, wasn't impactful for the stay. I'm sure they could fix those issues if brought to their attention.
The check in took a very long time, but not exactly due to the agent. There was what seemed to be 2 problematic check ins before me. One due to language issues...which is understandable. The other were people who were not ready to check in with things like missing ID, no card to put the deposit on and such. The agent really should have taken them out of line and moved unto others in the lobby waiting to check in. Especially since they took nearly an hour to get everything in order.
Also while I don't consider this a big deal, it is for some travelers, the agent was saying the room number out loud when handing you the key. That said, other aspects of security in the hotel was VERY good with excellent egress control.