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Mansion on Sutter

5.0 star property
5-star luxury hotel near Lombard Street

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Photo gallery for Mansion on Sutter

Front of property
Staircase
Terrace/patio
Lobby sitting area
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Pet-friendly
  • Parking available
  • Gym
  • Business services

Explore the area

Map
1409 Sutter St, San Francisco, CA, 94109
  • Lombard Street
    ‪3 min drive‬
  • Oracle Park
    ‪5 min drive‬
  • Pier 39
    ‪6 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪20 min drive‬

Room options

View all photos for Bay Suite

Bay Suite

Bay Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Le Vice-Roi

Le Vice-Roi

Le Vice-Roi

  • 97 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Gold Den

Gold Den

Gold Den

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jardin Room

Jardin Room

Jardin Room

  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Noir Room

Noir Room

Noir Room

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Champagne Room

Champagne Room

Champagne Room

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Le Soliel

Le Soliel

Le Soliel

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Juliet Room

Juliet Room

Juliet Room

  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Merveilleux Lavande

Merveilleux Lavande

Merveilleux Lavande

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Le Vie En Rose

Le Vie En Rose

Le Vie En Rose

  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite

Corner Suite

Corner Suite

  • 58 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Joie de Vivre

Joie de Vivre

Joie de Vivre

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Terrace/patio

Fairmont San Francisco

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1208)
The price is CA $609
per night
CA $776 total
includes taxes & fees
20 Mar - 21 Mar
Fairmont San Francisco

About the area

San Francisco

Heart of San Francisco.Your stay at this Western Addition hotel places you within 3 miles (5 km) of Lombard Street and Oracle Park. Pier 39 and Palace of Fine Arts are also within 3 miles (5 km).

What's nearby

  • Lombard Street - 3 min drive - 2.7 km
  • Palace of Fine Arts - 5 min drive - 3.9 km
  • Oracle Park - 5 min drive - 3.9 km
  • Pier 39 - 6 min drive - 4.3 km
  • Golden Gate Bridge - 7 min drive - 6.4 km

Getting around

  • San Francisco Station - 5 min drive
  • California St & Van Ness Ave Stop - 6 min walk
  • San Francisco Intl. Airport (SFO) - 20 min drive

Restaurants

  • ‪Tommy's Joynt - ‬5 min walk
  • ‪Taniku - ‬5 min walk
  • ‪Limoncello - ‬1 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Octavia - ‬5 min walk

About this property

Mansion on Sutter

5-star luxury hotel near Lombard Street
Business amenities include a business center and 3 meeting rooms. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Mansion on Sutter. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star San Francisco hotel is smoke free.

  • 12 guestrooms or units
  • 3 levels
  • Built in 1881
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
Mansion on Sutter offers 12 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 47-inch flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Languages

English, Hindi, Spanish

Property amenities

Family friendly

  • Soundproofed rooms

Parking and transportation

  • Secured self parking on site (USD 54 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 47-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 72 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from August 21 2023 to August 20 2025 (dates subject to change):
  • Swimming pool

Access methods

Host will greet you

Pets

  • Pets: USD 150 per pet, per stay
  • Maximum 1 (weight limit: 85 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per stay
  • A damage deposit of USD 300.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: USD 54 per day (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Leader House Hotel
Leader House Hotel San Francisco
Leader House San Francisco
Payne Mansion Hotel San Francisco
Mansion Sutter Hotel San Francisco
Payne Mansion San Francisco
Payne Mansion
Mansion Sutter Hotel
Mansion Sutter San Francisco
Mansion Sutter
Mansion on Sutter Hotel
Mansion on Sutter San Francisco
Mansion on Sutter Hotel San Francisco

Mansion on Sutter Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 158 out of 190 reviews
Rating 8 - Good. 15 out of 190 reviews
Rating 6 - Okay. 8 out of 190 reviews
Rating 4 - Poor. 3 out of 190 reviews
Rating 2 - Terrible. 6 out of 190 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

EDWARD

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Ashwini

Stayed 3 nights in Oct 2024

10/10 Excellent

Aviv

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, quiet stay in the heart of the city
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky but excellent
Surprisingly wonderful stay! Beautiful building, lovely quirky room, excellent service, in perfect location. So glad I went for it.
Stayed 1 night in Oct 2024

8/10 Good

Carley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

benjamin

Stayed 1 night in Oct 2024

10/10 Excellent

Ronan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good espresso coffee for breakfast but no hot food like scramble eggs or bacon, only cold bakery but at least there is a microwave.
Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities
Very classy
Stayed 6 nights in Sep 2024

10/10 Excellent

Idil

Stayed 2 nights in Sep 2024

10/10 Excellent

Duangkamon

Stayed 2 nights in Sep 2024

8/10 Good

TADD, Monroe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Old-house fanatics like us will take any opportunity to stay in homes turned hotels like this one. It is very cozy and welcoming despite ornate details at every turn. The staff and concierge team made us feel at home and were a great help coordinating special parts of our first visit to SF. A critical eye would find a few faults in the small details where properties go from good to excellent. During our stay we were often the only guests to be seen or heard, and the absence of bar service or their former in-house restaurant were small letdowns. Some elements of room prep are quirky for frequent travelers. None of that is a problem nor should it dissuade someone from staying. It’s in a safe area of downtown SF and close to anything worth seeing.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Irma

Liked: Cleanliness, staff & service, property conditions & facilities
It is one of the most beautiful properties I have been in. The renovation is beautiful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Min

Stayed 1 night in Jul 2024

6/10 Okay

C

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Faded glamour
What was once a beautiful building now feels like a faded star. A sense of neglect lingers over the house. The rooms are clean and the bed comfortable but there is a lack of facilities which look like they used to be there but have been stripped out. Our room had a living room filled with seating and a sideboard with a tv point and a tv unit but no tv? No fridge in the room which is pretty essential when its mid summer in the city. No drinks facilities. There was an espresso machine on the ground floor but not self service and no sign of staff to operate it for you. Even at breakfast when the sad ghostly continental offer was laid out, we were left with an automatic coffee machine and the espresso sat unused. The bar held remnants of the past with half opened bottles of wine, old cans of beer and scattered glassware. When we asked for a glass of wine we were offered some of the opened bottle which was ancient and undrinkable. Asked for a beer instead but the fridge was broken... Why not clear it all away and make it clear the bar is closed, the next day the opened dusty bottle of wine was still sat there alongside several others... Overall it felt like the place was closed and we had snuck in, it was sad.
Stayed 2 nights in Jul 2024

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Alita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

noreen

Stayed 1 night in Jul 2024

10/10 Excellent

Pooya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Beautiful art. Great location.
We stayed in this hotel for one night. This was our second time because we liked a lot our first stay. I would highlight 3 things about this hotel: 1) Friendly and helpful staff (Amanda and others). They went above and beyond to make us happy from making coffee, carrying luggages, opening parking doors, and most importantly having a pleasant conversation. 2) Beautiful art throughout the building. 3) Great location, walking distance to Japan Town and Fillmore shops and restaurants.
Stayed 1 night in Jul 2024

10/10 Excellent

Jiachi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Cliff

Liked: Property conditions & facilities
Neat old hotel. Staff very nice .
Stayed 3 nights in Jun 2024