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Chapter San Francisco

2.0 star property
Victorian hostel near Lombard Street

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Photo gallery for Chapter San Francisco

Exterior
Full-size fridge, microwave, toaster
Shower, hair dryer, soap, shampoo
Lounge
4-Bed Deluxe Cabin Mixed Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
1533 Franklin Street, San Francisco, CA, 94109
  • Lombard Street
    ‪3 min drive‬
  • Moscone Convention Center
    ‪5 min drive‬
  • Pier 39
    ‪5 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪33 min drive‬

Room options

View all photos for Single Bunk in 6-Bed Dorm (Mixed Room)

Single Bunk in 6-Bed Dorm (Mixed Room)

Single Bunk in 6-Bed Dorm (Mixed Room)

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Single Bunk in 6-Bed Dorm (Male Room)

Single Bunk in 6-Bed Dorm (Male Room)

Single Bunk in 6-Bed Dorm (Male Room)

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Economy Shared Dormitory

Economy Shared Dormitory

Economy Shared Dormitory

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Single Bunk in 6-Bed Dorm Upper (Mixed Room)

Blackout drapes, free WiFi, bed sheets

Single Bunk in 6-Bed Dorm Upper (Mixed Room)

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Single Bunk in 4-Bed Dorm (Female Room)

Single Bunk in 4-Bed Dorm (Female Room)

Single Bunk in 4-Bed Dorm (Female Room)

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Single Bunk in 6-Bed Dorm Upper (Male Room)

Blackout drapes, free WiFi, bed sheets

Single Bunk in 6-Bed Dorm Upper (Male Room)

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Economy Shared Dormitory

Economy Shared Dormitory

Economy Shared Dormitory

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Single Bunk in 4-Bed Dorm Upper (Mixed Room)

Blackout drapes, free WiFi, bed sheets

Single Bunk in 4-Bed Dorm Upper (Mixed Room)

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for 3-Bed Deluxe Cabin Mixed Room

3-Bed Deluxe Cabin Mixed Room

3-Bed Deluxe Cabin Mixed Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Bunk in 2-Bed Dorm (Mixed Room) 32577536

Single Bunk in 2-Bed Dorm (Mixed Room) 32577536

Single Bunk in 2-Bed Dorm (Mixed Room) 32577536

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Single Bunk in 4-Bed Dorm (Mixed Room)

Single Bunk in 4-Bed Dorm (Mixed Room)

Single Bunk in 4-Bed Dorm (Mixed Room)

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Single Bunk in 4-Bed Dorm Upper (Female Room)

Single Bunk in 4-Bed Dorm Upper (Female Room)

Single Bunk in 4-Bed Dorm Upper (Female Room)

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Premium Cabin Mixed Room - Sleeps 2

Premium Cabin Mixed Room - Sleeps 2

Premium Cabin Mixed Room - Sleeps 2

  • Sleeps 2
  • 1 Double Bed

View all photos for STANDARD FULL BED ADA - Sleeps 2

STANDARD FULL BED ADA - Sleeps 2

STANDARD FULL BED ADA - Sleeps 2

  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Shared Dormitory

Economy Shared Dormitory

Economy Shared Dormitory

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for 4-Bed Deluxe Cabin Mixed Room

4-Bed Deluxe Cabin Mixed Room

4-Bed Deluxe Cabin Mixed Room

  • Sleeps 1
  • 1 Twin Bed

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About the area

San Francisco

Heart of San Francisco.Your stay at this Western Addition hostel places you within 2 miles (3 km) of Lombard Street and Presidio of San Francisco. Moscone Convention Center and Pier 39 are also within 3 miles (5 km).
View more Hostels in San FranciscoOpens in a new window

What's nearby

  • Kaiser Permanente Medical Center - 2 min drive - 1.9 km
  • Lombard Street - 3 min drive - 2.4 km
  • Moscone Convention Center - 5 min drive - 3.3 km
  • Oracle Park - 5 min drive - 4.1 km
  • Pier 39 - 5 min drive - 4.1 km

Getting around

  • California St & Van Ness Ave Stop - 4 min walk
  • San Francisco Station - 14 min drive
  • San Francisco Intl. Airport (SFO) - 33 min drive

Restaurants

  • ‪The Grubstake - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Limoncello - ‬2 min walk
  • ‪Octavia - ‬4 min walk
  • ‪Ben Thai Cafe - ‬5 min walk

About this property

Chapter San Francisco

Victorian hostel near Lombard Street
There's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. Chapter San Francisco also features multilingual staff, coffee/tea in a common area, and concierge services. A complete renovation of Chapter San Francisco was completed in January 2023.

This Victorian San Francisco hostel is smoke free.

  • 40 guestrooms or units
  • 4 levels
  • Built in 1905
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
  • Lockers available
Chapter San Francisco offers 40 shared accommodations with all-in-one washer/dryers and shared/communal kitchens. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Guests have access to shared bathrooms. Bathrooms include showers and hair dryers.

This San Francisco hostel provides complimentary wired and wireless Internet access, with a WiFi speed of 500+ Mbps (good for 6+ people or 10+ devices). 42-inch LED televisions come with digital channels. Housekeeping is offered daily and change of towels can be requested.

Languages

Afrikaans, English, Portuguese, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available from 6:00 AM to midnight; USD 40 per day; reservations required
  • Street parking available
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • 42-inch LED TV with digital channels
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • 3 detached shared bathrooms
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Shared kitchen access
  • Tea bags/instant coffee
  • Toaster

More

  • All-in-one washer/dryer
  • Heating
  • Mobile key entry
  • Shared accommodations

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 10
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
This property enforces quiet hours from 10:00 PM to 9:00 AM

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 0.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 40 per day (1100 ft away; open 6:00 AM to midnight)
  • Early check-in fee: USD 10 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Laundry fee: USD 10
  • Towels fee: USD 2 (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and mobile payments. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property Registration Number 812979298

We should mention

  • Children 17 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Chapter Francisco Francisco
Chapter San Francisco San Francisco
Nap York San Francisco Sleep Station
Chapter San Francisco Hostel/Backpacker accommodation

Chapter San Francisco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 166 out of 213 reviews
Rating 8 - Good. 32 out of 213 reviews
Rating 6 - Okay. 4 out of 213 reviews
Rating 4 - Poor. 6 out of 213 reviews
Rating 2 - Terrible. 5 out of 213 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Meta

Stayed 1 night in Dec 2024

10/10 Excellent

camilla

Stayed 2 nights in Dec 2024

10/10 Excellent

Haris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel like with a limited budget
When I arrived I was checking in the staff was so welcoming and friendly. Answered to all my queries while stay. They also kept checking if everything is alright and if I’m staying with comfort.
Stayed 5 nights in Dec 2024

8/10 Good

YUHUI

Liked: Cleanliness, staff & service, amenities
It's a bit noisy near the roadside at night, and stepping on the ladder on the upper bunk is very painful
Stayed 3 nights in Dec 2024

10/10 Excellent

camilla

Stayed 2 nights in Dec 2024

10/10 Excellent

camilla

Stayed 2 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay!
Great stay and staff!
Stayed 2 nights in Dec 2024

8/10 Good

Jeremie

Liked: Property conditions & facilities
The ambiance was nice. The price is crazy even for the laundry
Stayed 2 nights in Dec 2024

10/10 Excellent

Chandramouli

Stayed 1 night in Nov 2024

10/10 Excellent

SHINYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Nov 2024

10/10 Excellent

Sohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hostels ive ever been to. Managed so perfectly and everything is so well done. The curtain covered beds almost make you feel like youre not surrounded by so many other people.
Stayed 1 night in Nov 2024

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Duper
Easy semi private pod room within a room. Felt safe and inexpensive in a solid area.
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expected a bunkbed, found the future instead
I typed my code into the futuristic keypad and heard the bolt unlocked. I stepped inside the room prepared to sleep in a bunkbed, like most other hostels. Then I saw them. These glass pods. Like one of those "Zoom booths" you see nowadays. Except bigger. And with a perfectly made bed inside. After a long day walking miles exploring the city in the rain, what a sight for sore eyes. I walked in. Shut the door. And called my wife. It's amazing! I shouted! And I could shout, because of the sound proofing. Thank you Chapter. What a spot.
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Chapter SF was the nicest hostel I’ve stayed at in the US, very clean and quiet.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I literally LOVE Chapter San Francisco! This is my go to spot when I am in the city! I have stayed in many 4 and 5 star accommodations on my lifetime! Though this is a hostel, the amenities, the convenience, the community, and staff are top notch! Don’t miss the opportunity to experience this wonderful space. Thank you!
Stayed 1 night in Nov 2024

10/10 Excellent

Nadeep

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Diganta

Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Very friendly staff. There could be some extra amenities like a larger blankets and some small details to improve, but the place is great. Cafeteria in the same building and a market across the street. Recommended
Stayed 2 nights in Oct 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff, great facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Camilla

Stayed 2 nights in Oct 2024

10/10 Excellent

Shuguang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024