South San Mateo stay.With a stay at this South San Mateo hotel, you'll be within 2 miles (3 km) of San Mateo County Event Center and 6 miles (10 km) of San Francisco Bay. Also within 9 miles (15 km) are Kaiser Permanente Redwood City Medical Center and Filoli.
What's nearby
San Mateo County Event Center - 18 min walk
Hillsdale Shopping Center - 18 min walk
San Francisco Bay - 4 min drive
Kaiser Permanente Redwood City Medical Center - 8 min drive
Filoli - 13 min drive
Getting around
Hayward Park Station - 11 min walk
San Carlos, CA (SQL) - 14 min drive
Restaurants
Taco Bell - 3 min walk
Jack's Restaurant & Bar - 9 min walk
Starbucks - 9 min walk
Kaizen Coffee - 5 min walk
Seapot - 3 min walk
About this property
The Catrina Hotel
Hotel near San Mateo County Event Center in San Mateo
As a guest of The Catrina Hotel, you'll find a terrace, laundry facilities, and express check-in. WiFi is free in public spaces. The Catrina Hotel also features express check-out and a front-desk safe. Free self parking is available.
This San Mateo hotel is smoke free.
57 guestrooms or units
2 levels
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Front-desk safe
Terrace
No smoking on site
The Catrina Hotel offers 57 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Beds feature memory foam mattresses. 55-inch Smart televisions come with digital channels.
Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries.
Languages
English
Property amenities
Family friendly
Laundry facilities
Mini-fridge
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking and van parking available
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Braille signage
Front entrance ramp
Grab bar near toilet
Toilet grab bar height (inches): 34
Handrails in stairways
Stairway handrail height (inches): 36
Hardwood flooring in public areas
Hardwood flooring in room
Lever door handles
Raised toilet seat
Raised toilet seat height (inches): 18
Tile flooring in public areas
Upper floors accessible by stairs only
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible path of travel
Wheelchair-accessible van parking
Room amenities
Entertainment
55-inch Smart TV
Digital channels
Bedroom
Air conditioning
Bed sheets
Heating
Memory foam mattress
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels
Food and drink
Coffee/tea maker
Mini-fridge
More
Access via exterior corridors
Desk
Energy-saving switches
Individually decorated
Individually furnished
Iron/ironing board
Laptop-friendly workspace
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Policies
Check-in
Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests
This virtual service hotel offers 24-hour guest support by text or phone.
Access methods
Staffed front desk
Pets
Pets: USD 35 per pet, per night
Only dogs are allowed
Maximum 2 (weight limit: 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 100 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 35 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
We should mention
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Property is also known as
The Catrina by Kasa
The Catrina Hotel Hotel
The Catrina Hotel by Kasa
Kasa The Catrina San Mateo
The Catrina Hotel San Mateo
The Catrina Hotel Hotel San Mateo
The Catrina Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
coffee make does not work, hot water boiler does not work, no heater. The battery at the door low, told housekeeping who does not speak English, also called to tell them issue and no response.
The place is clean but they don't check up on items in the room to make sure it's functional.
This was a great alternative to spending a ton of money for a hotel in San Francisco. It's quite near two Caltrain stops that take you straight into downtown SF. The rooms were clean. The beds were comfortable. The air conditioner worked great. Although it's right on a major road, our room was really quite quiet. And there's lots of great food in downtown San Mateo. Good ratio of value to cost.
Eric
Stayed 2 nights in Aug 2024
10/10 Excellent
Kent
Travelled with family and small children, Travelled with pets
We enjoyed staying here and would definitely be our 1st option whenever we are in the SF area.
Quiet and safe.
Rooms were cleaned and parking is spacious.
Staff was very helpful and accommodating. The room itself was adequate for my needs and a very comfortable bed. Some cosmetic items need attention to in the room and as I suggested that more adequate lighting be provided at the workstation.
When we arrived, the front desk area had no employees. The building was extremely hot. We had to check in via the virtual assistant, he was nice but it was weird. We were given a piece of paper that had the room code. The doors make you scan your palm before you enter the code, which was weird. The room was also way too hot and smelled like mold. The whole place was sketchy. We ended up booking a different hotel and leaving. I wish I could get my money back.
Check-in was done via a video call. Unfortunately the agent had a thick accent and the video stream was choppy, so it was difficult to understand him, so I had to ask him to repeat himself a few times. Room was pretty dark, only one overhead light and it was right over the door. Half the room was lit by small desk lights, that were not bright enough to read by. I was locked out of my room because the electronic keypad battery died. Without a live person onsite after dark I was stuck for 30 minutes unable to get into my room.