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The Urban

2.5 star property
Hotel near Pier 39 in San Francisco

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Urban

Property amenity
Lobby lounge
Front of property
Desk, free WiFi, bed sheets
View from property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
507 Bush Street, San Francisco, CA, 94108
  • Union Square
    4 min walk
  • Cafe De La Presse
    1 min walk
  • California St & Grant Ave Stop
    3 min walk
  • San Francisco, CA (JCC-China Basin Heliport)
    17 min drive

Room options

View all photos for Double or Twin Room, Shared Bathroom

Desk, free WiFi, bed sheets

Double or Twin Room, Shared Bathroom

  • 9 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Room, 1 Double Bed, Shared Bathroom

Desk, free WiFi, bed sheets

Room, 1 Double Bed, Shared Bathroom

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Shared Bathroom (Extended Stay)

Desk, free WiFi, bed sheets

Room, 1 Double Bed, Shared Bathroom (Extended Stay)

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed, Private Bathroom (Extended Stay)

Desk, free WiFi, bed sheets

Classic Room, 1 Double Bed, Private Bathroom (Extended Stay)

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Single Bed, Shared Bathroom (Extended Stay)

Desk, free WiFi, bed sheets

Room, 1 Single Bed, Shared Bathroom (Extended Stay)

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Single Bed, Shared Bathroom

Desk, free WiFi, bed sheets

Room, 1 Single Bed, Shared Bathroom

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, Shared Bathroom (1 Twin Bunk Bed)

Desk, free WiFi, bed sheets

Room, Shared Bathroom (1 Twin Bunk Bed)

  • 9 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

Similar properties

Reception

The Herbert Hotel

Free WiFi
Laundry
Extra beds/cribs
3.6 out of 5, Good, (1002)
The price is CA $343
per night
CA $439 total
includes taxes & fees
14 Jan - 15 Jan
The Herbert Hotel

About the area

San Francisco

Union Square stay.Your stay at this Union Square hotel places you within 3 miles (5 km) of Pier 39 and Chase Center. Union Square and 555 California Street are also within half a mile (1 km).

What's nearby

  • Union Square - 4 min walk
  • San Francisco Museum of Modern Art - 9 min walk
  • Embarcadero Center - 12 min walk
  • Moscone Convention Center - 12 min walk
  • Pier 39 - 3 min drive

Getting around

  • San Francisco Station - 2 min drive
  • California St & Grant Ave Stop - 3 min walk
  • San Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

  • ‪OneUp Restaurant & Lounge - ‬3 min walk
  • ‪Boba Guys - ‬3 min walk
  • ‪Home - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk

About this property

The Urban

Hotel near Pier 39 in San Francisco
There's a snack bar/deli on site. Public spaces have free WiFi. The Urban also features a vending machine, laundry facilities, and an ATM.

This San Francisco hotel is smoke free.

  • 1 building
  • 54 guestrooms or units
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • ATM
  • No smoking on site
  • Microwave in a common area
The Urban offers 54 accommodations. 32-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

Languages

Chinese (Mandarin), English, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Braille signage
  • Upper floors accessible by stairs only
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Hair dryer (on request)
  • Towels

Food and drink

  • Mini-fridge

More

  • Desk
  • Free local calls

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 7 and younger are not allowed at this property. All guests older than 7 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 7 years old and younger aren't allowed at this property.

Property is also known as

Urban Hotel San Francisco
Urban San Francisco
The Urban Hotel
The Urban San Francisco
The Urban Hotel San Francisco

The Urban Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 248 out of 826 reviews" "
Rating 8 - Good. 377 out of 826 reviews" "
Rating 6 - Okay. 119 out of 826 reviews" "
Rating 4 - Poor. 46 out of 826 reviews" "
Rating 2 - Terrible. 36 out of 826 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Stayed 2 nights in Sep 2024

8/10 Good

Alexis

Liked: Cleanliness, staff & service
Great for solo mission!
Stayed 2 nights in Sep 2024

8/10 Good

Poul

Stayed 4 nights in Sep 2024

8/10 Good

john

Liked: Cleanliness, staff & service
no frills, great location,
Stayed 3 nights in Sep 2024

8/10 Good

Jorge

Business traveller
Liked: Cleanliness, staff & service
The hotel offers no frills essentials for a stay in the heart of SF. Clean rooms, comfortable beds and good value for money.
Stayed 2 nights in Sep 2024

4/10 Poor

Eros

Business traveller
Disliked: Amenities, property conditions & facilities
There are no bathrooms in the rooms, no elevator, no AC. Building is old. Beds are uncomfortable
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrew

Stayed 6 nights in Aug 2024

4/10 Poor

Ryan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beds are really uncomfortable, set up is weird with no bathroom in your room and shared hall way bathrooms. My window had no screen or circulation. Staff was nice but facility was more like a hostel than a hotel
Stayed 3 nights in Sep 2024

8/10 Good

AV the

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Small room but very comfortable
Stayed 1 night in Sep 2024

8/10 Good

Fuat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
ON SEPT 1, I CHECKED INTO THE HOTEL. I WAS TOLD BY TRACY, THE FRONT CLERK, THAT I COULD STAY AT THE THE RATE OF $442, INDEFINITELY, & THERE WAS NO LIMIT. SHE SAID THAT, I COULD HAVE 2 CATS, WITH NO ESA, & NO DEPOSIT.. ON SEPT 7, SHE ENTERED MY ROOM & LEFT ME A NOTE, STATING THAT THE RENT FOR THE NEXT 2 WEEKS WOULD BE $3205.28. I WAS IN SHOCK, SINCE SHE HAD TOLD ME ORIGINALY, THAT MY RENT WOULD BE FIXED AT $442. ON SEPT 8, I WAS GOING TO PAY FOR 2 WEEKS AT $442, A WEEK. ASAD SHAIKHJI, THE ASST. MANAGER INFORMED ME THAT THE RENT FOR 2 WEEKS WAS $3205.28. I WAS NOT INFORMED EARLIER & I HAD NO WHERE TO GO. BECAUSE OF THE SALESFORCE CONVENTION ALL THE HOTELS WERE BOOKED, UNLESS YOU WANTED TO STAY IN THE TENDERLOIN .AT OF THE GOODNESS OF HIS HEART, HE GAVE ME 1 NITE, AT THE EXPEDIA RATE. ON MONDAY, SEPT. 9. I CHECKED OUT AT 7:30 & GOT MY $100 DEPOSIT BACK.
Stayed 7 nights in Sep 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd stay at the Urban, but not my last! It is a very clean and comfortable hotel!
Stayed 2 nights in Aug 2024

8/10 Good

Shane

Liked: Cleanliness, staff & service
Very convenient place to stay. Basic accommodation but comfortable and well run with friendly helpful staff.
Stayed 1 night in Aug 2024

8/10 Good

Paul

Business traveller
Liked: Amenities
A terrific budget place. Room was small and minimal but I slept well. They keep it quite clean. I enjoyed the coffee in the morning. There is lots of traffic on bush street if you are near there. 4 to 5 blocks to the Powell Bart station — I would exercise caution at night.
Stayed 2 nights in Aug 2024

10/10 Excellent

Abigail

Stayed 1 night in Jul 2024

8/10 Good

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2024

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I to love stay in this place because it is closer to everything. The price is reasonable for budget conscious solo traveller.
Stayed 3 nights in Jul 2024

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
My second stay at this hotel. The location is fantastic. There is no parking but that is clearly stated and in any of the pricey hotels I've stayed in the area parking is +$40 per night. There are shared bathrooms but that is clearly stated upfront AND the bathrooms are spotless, I think they're cleaned throughout the day. Front desk is open 24/7 and friendly and helpful. I'll definitely stay there again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Carisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for pre-cruise San Fran!
The Urban is a smidge more than a hostel, with small rooms and shared bathrooms… but the service was excellent and the location couldn’t be better. You are 200ft from Chinatown, just upstairs of Starbucks, and within 20 mins or so walking distance to the financial district with high end shops or to the ferry for further reach. The building is access-controlled so you are safe and everything was clean and comfortable. I absolutely would stay again!
Stayed 2 nights in Jun 2024

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price. The only downside is the shared bathroom making logistics difficult.
Stayed 1 night in Jun 2024

10/10 Excellent

Louis

Liked: Staff & service, amenities, property conditions & facilities
Great value
Stayed 3 nights in Jun 2024

10/10 Excellent

Louis

Stayed 1 night in Jun 2024

10/10 Excellent

Louis

Stayed 3 nights in Jun 2024

8/10 Good

Jamey

Liked: Cleanliness
Disliked: Staff & service, room comfort
At 4 AM, on Saturday 5/25 I woke up to the front desk blasting music and singing to it at the top of their lungs. Very unprofessional
Stayed 2 nights in May 2024