The Westin St. Francis San Francisco on Union Square

4.5 star property
4.5-star luxury hotel near Moscone Convention Center

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Photo gallery for The Westin St. Francis San Francisco on Union Square

Exterior
Exterior
Luxury Suite, 1 Bedroom | Living room
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Free WiFi

Explore the area

Map
335 Powell Street, San Francisco, CA, 94102
  • Union Square
    ‪1 min walk‬
  • Moscone Convention Center
    ‪13 min walk‬
  • Lombard Street
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪19 min drive‬

Room options

Suite, 1 Bedroom, View

  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Luxury Suite, 1 Bedroom

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom, View

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Double Beds, City View

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Grand Room, 1 King Bed, City View

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, View

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Access, Roll-In Shwr)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, View, Tower

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Access, Transf Shwr)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Tower

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Tower

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 Double Bed

  • 31 sq m
  • Sleeps 4
  • 1 Double Bed

Grand Room, 1 King Bed, View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 Queen Bed, No View

  • 18.0 sq m
  • Sleeps 2
  • 1 Queen Bed

Traditional Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, View

  • 74 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

Luxury Suite, 1 Bedroom

  • 88 sq m
  • City view
  • Sleeps 8
  • 1 Double Bed

Luxury Room, 1 King Bed, Bay View

  • 177 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

Luxury Suite, 1 Bedroom, View

  • 74 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Luxury Suite, 2 Bedrooms, View

  • 72 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Luxury Suite, 1 Bedroom

  • 19 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Signature Suite, 1 Bedroom, View

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom (Mobility/Hearing Access, Transf Shwr)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

San Francisco

City center retreat .At this Union Square hotel, you'll be steps from Union Square and within a 15-minute walk of Moscone Convention Center. Oracle Park and Lombard Street are also within 2 miles (3 km).

What's nearby

  • Union Square - 1 min walk - 0.0 km
  • San Francisco Museum of Modern Art - 10 min walk - 0.9 km
  • Moscone Convention Center - 13 min walk - 1.2 km
  • Oracle Park - 3 min drive - 2.6 km
  • Lombard Street - 3 min drive - 2.5 km

Getting around

  • Powell St & Geary Blvd Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • San Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

  • ‪Union Square - ‬1 min walk
  • ‪The Cheesecake Factory - ‬1 min walk
  • ‪Golden Gate Tap Room - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Shelton Theater - ‬2 min walk

About this property

The Westin St. Francis San Francisco on Union Square

4.5-star luxury hotel near Moscone Convention Center
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 56000 square feet (5203 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury The Westin St. Francis San Francisco on Union Square. The hotel can provide concierge services and wedding services. For a fee, parking is available.

This 4.5-star San Francisco hotel is smoke free.

  • 1195 guestrooms or units
  • 31 levels
  • 2 buildings
  • 56000 sq ft of conference space
  • 5203 sq m of conference space
  • Built in 1904
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Westin St. Francis San Francisco on Union Square offers 1195 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This San Francisco hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, German, Japanese, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities

Internet

  • Available in all rooms: WiFi (USD 15 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 78 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–11:00 AM: USD 25-45 for adults and USD 25-44 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Designer stores
  • Shopping
  • Wine tasting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 48
  • Grab bar near toilet
  • Toilet grab bar height (inches): 24
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • Netflix
  • Pay movies
  • Premium channels
  • Streaming services

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from February 6 2025 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Access code, staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35.25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 25 to 45 for adults, and USD 25 to 44 for children
  • Fee for in-room wireless internet: USD 15 per day (rates may vary)
  • Covered valet parking fee: USD 78 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 3 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

st Westin
Westin St
Westin St Francis Union Square
Westin St Hotel
Westin St Hotel Francis Square Union
Westin St Francis Union Square Hotel
Westin St Francis San Francisco Union Square Hotel
Westin St Francis San Francisco Union Square
The Westin St Francis on Union Square
Westin St. Francis San Francisco Union Square Hotel
Westin St. Hotel
Westin St. Francis San Francisco Union Square
Westin St.
Westin Hotel San Francisco
The Westin St. Francis Hotel San Francisco
Westin San Francisco
San Francisco Westin
Westin St Francis
The Westin St Francis San Francisco on Union Square
The Westin St. Francis San Francisco on Union Square Hotel

The Westin St. Francis San Francisco on Union Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1804 out of 2798 reviews
Rating 8 - Good. 508 out of 2798 reviews
Rating 6 - Okay. 232 out of 2798 reviews
Rating 4 - Poor. 121 out of 2798 reviews
Rating 2 - Terrible. 133 out of 2798 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Christopher

I wish I had known the workers were protesting right in front of the building! They had limited staff and it showed. The room I booked wasn’t clean when I walked in. There was mess everywhere. They put me in a new room that was on a lower floor and didn’t refund any money. Housekeeping never cleaned our room. Concierge lied and said they would bring up my uber eats delivery and never did.
Stayed 2 nights in Dec 2024

6/10 Okay

Camille

Disliked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Philippe

Travelled with family
Liked: Staff & service
When booking The hotel failed to mention that there was a major strike outside, so everybody was very loud and hitting drums. Also, everybody failed to mention the hotel iwas in major construction. The lobby was closed. The restaurant was closed very disappointed.
Stayed 2 nights in Dec 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
It is a great hotel on Union Square. SF has Union Square very nice these days- cleaned up, well-lit, couples and families there even late at night- so that all helps to make the hotel a wonderful experience. The lobby is being redone, so that will also be excellent again soon. Concierge, front desk, and bellhops were friendly and helpful. The rooms were not super exciting except for the views, but what more do you need in SF?
Stayed 3 nights in Dec 2024

8/10 Good

Valerie

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

RACHEL

Travelled with family
Staff were kind and helpful.
Stayed 1 night in Dec 2024

8/10 Good

Hany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No room service or restaurants open in hotel
At this point there is a strike at some of the larger hotels including the Westin, I wish I had known this in advance of booking. Unclear when it will be resolved. If you want food, you have to order food through one of the food delivery services and go down to the lobby to pick it up.
Stayed 3 nights in Dec 2024

2/10 Terrible

David

Travelled with family and small children
loud angry employees protesting, making loud noise all day and all night. Walking outside felt uncomfortable. I wish I would have canceled the stay and go somewhere else. I wish I can call my bank and consider the charge as fraud
Stayed 2 nights in Nov 2024

2/10 Terrible

Nicholas

Travelled with family, Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a strike going on and there are no services in the hotel. The hotel is under renovation you cannot enter or exit out most doors. The bar room service and restaurant are shut down. The noise from the strike is loud and obnoxious. The are banging trash cans and buckets They have a make shift bar in the lobby I spent $50 on two drinks in plastic cups.They should have let people know this is all going on I would have stay elsewhere.I feel ripped off cause I paid top dollar to stay here!
Stayed 1 night in Dec 2024

6/10 Okay

YUDIT

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Beautiful but needs some upgrades
The is a beautiful hotel but it needs some TLC. The rugs are old and they smell old. Also, they were dealing with a strike and it was very inconvenient.
Stayed 4 nights in Nov 2024

8/10 Good

WILLIAM

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Disappointed by striking employees! Also, lobby was under construction!
Stayed 2 nights in Nov 2024

2/10 Terrible

Sergio

Disliked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is always a beautiful place to stay, however the strikers made noise from 6am until 10pm in the evening. Sadly, the constant banging on garbage can all night and morning took away from our special getaway weekend.
Stayed 2 nights in Nov 2024

2/10 Terrible

Rita

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Awful with the terrible noise outside the building
Stayed 4 nights in Nov 2024

8/10 Good

Jose

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We were received by the constant noise of an ongoing strike. Thankfully, the noise didn’t make it to the 20th floor. The staff inside was friendly and helpful. Even though the smell of old carpet was present, the bedding was comfortable and the bathroom was very spacious. Our room was not cleaned one day prior to check out…
Stayed 4 nights in Nov 2024

4/10 Poor

carrie

Travelled with family
Disliked: Staff & service, property conditions & facilities
Four out of five elevators not functioning in the main tower during our stay = long waits. Expedia should have let us know that the hotel staff were on strike. I am not complaining about the strike or the picket line - I respect the workers rights. I would have stayed elsewhere rather than cross a picket line.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Norberto

Liked: Cleanliness, staff & service
Good place in Union Square. Close to walk to all the stores
Stayed 1 night in Sep 2024

8/10 Good

Likisha Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to get around from this location. Lots of pickups to tourist events in this area. Easy to commute without a car.
Stayed 3 nights in Aug 2024

10/10 Excellent

Catalina

Travelled with partner
I like pretty much everything specially the room view you can see the beauty of the city day and night time
Stayed 3 nights in Nov 2024

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional and quick to serve.
Stayed 3 nights in Nov 2024

6/10 Okay

Jessica

Travelled with partner
Liked: Cleanliness, amenities
Hotel workers on strike during our stay and started their drums and banging at 7am. San Fran surrounding area is fairly unsafe, we had to park our rental underground as advised by rental. Valet service quite expensive 80 usd per night.
Stayed 2 nights in Nov 2024

8/10 Good

Zachary

Stayed 3 nights in Aug 2024

6/10 Okay

Yuriy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024