First the hotel receptionist (Female) was unfriendly. Her aptitude was not the one that I experienced In other hotels.
Second, the condition of the carpets, room furniture and mattress confort was horrible.
Third, in the morning, when we went down to enjoy our complimentary breakfast the same lady (receptionist) was there (in the breakfast area) and with an arrogant aptitude told us: this is a self service", and she left the area. She does not show us what they have for breakfast in a courtesy way. In addition I kill a big roach that I saw near the breakfast area.
Fourth, during my check in I asked for an iron and ironing board and they told me that they have only one and was with one of the guest. In addition I asked for a blower and they said that they don't have one.