Ayenda Zhena

3.0 star property
3-star hotel near General Santander Stadium

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ayenda Zhena

Staircase
Front of property
Front of property
Quadruple Room
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calle 2n # 3a - 26 Barrio Pescadero, San José de Cúcuta, Norte de Santander, 540003
  • General Santander Stadium
    9 min walk
  • Ventura Plaza Commercial Center
    3 min drive
  • San Jose Cathedral
    3 min drive
  • Cucuta (CUC-Camilo Daza Intl.)
    10 min drive

Room options

Double Room

  • Sleeps 2
  • 1 Double Bed

Single Room

  • Sleeps 1
  • 1 Twin Bed

Quadruple Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

San José de Cúcuta

In San José de Cúcuta .Stay at this San José de Cúcuta hotel and you'll be within half a mile (1 km) of General Santander Stadium and 2 miles (3 km) of Ventura Plaza Commercial Center. San Jose Cathedral and Colon Park are also within 2 miles (3 km).

What's nearby

  • General Santander Stadium - 9 min walk
  • Ventura Plaza Commercial Center - 3 min drive
  • Colon Park - 4 min drive
  • Cucuta Museum of Culture - 4 min drive
  • Gobernación Norte de Santander - 4 min drive

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 10 min drive

Restaurants

  • ‪Hamburguesas El Garaje - ‬6 min walk
  • ‪La Comarcka - ‬7 min walk
  • ‪Los Crepes Del Pueblito - ‬12 min walk
  • ‪Cafe Toffee - ‬7 min walk
  • ‪Abelardo`S Hamburguesas A La Leña - ‬12 min walk

About this property

Ayenda Zhena

3-star hotel near General Santander Stadium
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and concierge services are also featured at Ayenda Zhena. Self parking is free.

This 3-star San José de Cúcuta hotel is smoke free.

  • 22 guestrooms or units
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ayenda Zhena offers 22 air-conditioned accommodations with complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ayenda Zhena

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, debit cards, and cash.

We should mention

  • There is no hot water on site.
  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Restaurante Zhena San José de Cúcuta
Restaurante Zhena
Restaurante Zhena José Cúcuta
Ayenda Zhena Hotel
Hotel Restaurante Zhena
Ayenda Zhena San José de Cúcuta
Ayenda Zhena Hotel San José de Cúcuta

Ayenda Zhena Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 34 out of 64 reviews" "
Rating 8 - Good. 15 out of 64 reviews" "
Rating 6 - Okay. 4 out of 64 reviews" "
Rating 4 - Poor. 4 out of 64 reviews" "
Rating 2 - Terrible. 7 out of 64 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
In my stay I was charged for the night of a person who did not stay, because he came into my room for lunch I was charged for his entire stay. This made me uncomfortable since I had been staying there for several days and it is not fair to charge full stays for the entry of a few minutes of a person.
Stayed 2 nights in Sep 2024

4/10 Poor

Gustavo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was good… the booking with hotels said $18 but when you arrive there they only accept local currency or cash dollars and they charged me $30… be careful with this… take precautions
Stayed 1 night in Aug 2024

10/10 Excellent

Beatriz

Great stay, for one night, staff supportive and nice hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Yohan

Stayed 1 night in Nov 2023

10/10 Excellent

Kamila

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing! Thank you
Stayed 1 night in Aug 2023

10/10 Excellent

Julieth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Kind and attentive service They go the extra mile
Stayed 1 night in May 2023

2/10 Terrible

Maritcarmen

Stayed 1 night in May 2023

2/10 Terrible

Pedro

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I made the reservation on line pay with my credit card and hotel did not allow my wife to check in I try to pay with my credit card again and they only want cash My wife sleep in her car
Stayed 2 nights in Apr 2023

2/10 Terrible

Maria

Stayed 1 night in Feb 2023

4/10 Poor

Charles

Business traveller, Travelled with partner
Disliked: Staff & service
My experience - the internet was down at time of check in so that it took 45 minutes to check in. My experience - I was told the area around the hotel was unsafe. My experience - No hot water for shower. Typical for colombian hotels.
Stayed 1 night in Jan 2023

6/10 Okay

Jose, Valencia

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not located in a good area.

10/10 Excellent

Edmundo

Stayed 1 night in Dec 2022

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cozy, economical option!
the hotel staff was great! fast efficient check in/check out, no issues! room was big, bed was cozy, for the price range. ac was cold, shower had great pressure! and Wi-Fi was good! only negative thing is lack of entertainment, restaurants etc.. in the immediate area. but the hotel and staff for the price is hard to beat!
Stayed 1 night in Nov 2022

8/10 Good

Irida

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mas alumbramiento a las fueras del hotel mas un punto de referencia para identifcar el hotel desde lejos y alumbramiento en el srea de recepcion para generar mas confianza .de resto excellent. Gracias .
Stayed 1 night in May 2022

2/10 Terrible

Tiliza

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property not as described. Bathroom was dirty. Not in a good area.
Stayed 1 night in May 2022

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atencion..
Stayed 1 night in Dec 2021

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
This is a small motel in a neighborhood setting. I like this place . The staff was very freindly and helpful. It was very clean. The wi-fi worked well. There is a resto on site that had really good food. The room is small. And like many hotels in Colombia no hot water. If you take a right coming out the door there is a small bakery about two blocks down that was good. Overall for the price its a good value if you are on a budget. Oh yeah the girl working in the restaurant is very sweet and pretty .
Stayed 2 nights in Nov 2021

10/10 Excellent

Felix, I LIKE CUCUTA COLOMBIA !

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE PLACE TO STAY ! CLEAN ROOM GREAT ROOM! BREAKFAST DELICIOUS ! AND CHEF GAVE TO MY BABY GIRL A MASK 😷 TO WATCH OUT CORONA VIRUS WHAT A SPECIAL PLACE !
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Joanys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gisnel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

8/10 Good

Jaxon

Stayed 1 night in Jun 2024

8/10 Good

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio, acogible, ideal para descansar si estás de paso por Cúcuta
Stayed 1 night in Feb 2024