Holiday Inn Cucuta, an IHG Hotel

4.0 star property
Suburban hotel with 2 restaurants and a 24-hour fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Cucuta, an IHG Hotel

Exterior
Outdoor pool
Exterior
Minibar, in-room safe, desk, soundproofing
Daily buffet breakfast (COP 50000 per person)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

Map
Entre Las Calles 11a Avenida 2e Esquina, San José de Cúcuta, Norte de Santander, 540006
  • Banco de la Republica Cultural Area
    3 min walk
  • Ventura Plaza Commercial Center
    4 min walk
  • Colon Park
    8 min walk
  • Cucuta (CUC-Camilo Daza Intl.)
    14 min drive

Room options

Standard Room, 1 King Bed (High Floor)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room

  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Double Beds (High Floor)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room

  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About the area

San José de Cúcuta

In suburbs.You'll be steps from Ventura Plaza Commercial Center and a 5-minute walk from Banco de la Republica Cultural Area. Colon Park and Cucuta Museum of Culture are also within half a mile (1 km).

What's nearby

  • Ventura Plaza Commercial Center - 4 min walk
  • Colon Park - 8 min walk
  • Cucuta Museum of Culture - 11 min walk
  • Gobernación Norte de Santander - 14 min walk
  • General Santander Stadium - 16 min walk

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 14 min drive

Restaurants

  • ‪Juan Valdez Café - ‬4 min walk
  • ‪Centro Comercial Ventura Plaza - ‬5 min walk
  • ‪Papagayo Plaza - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Londero's Express - ‬5 min walk

About this property

Holiday Inn Cucuta, an IHG Hotel

Enjoy 2 restaurants at this 4-star San José de Cúcuta hotel
Holiday Inn Cucuta, an IHG Hotel offers its guests an outdoor pool, a steam room, and a 24-hour fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and a meeting room. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Cucuta, an IHG Hotel.

This 4-star San José de Cúcuta hotel is smoke free.

  • 96 guestrooms or units
  • 2 dining venues
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
Holiday Inn Cucuta, an IHG Hotel offers 96 accommodations with minibars and safes. A pillow menu is available. Televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This San José de Cúcuta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: COP 50000 per person
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 45-inch TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 7 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 50000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 7 and up; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8 AM to 8 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cucuta Hotel
Holiday Inn Cucuta Hotel San José de Cúcuta
Holiday Inn Cucuta San José de Cúcuta
Hotel Holiday Inn Cucuta San José de Cúcuta
San José de Cúcuta Holiday Inn Cucuta Hotel
Holiday Inn Cucuta Hotel
Hotel Holiday Inn Cucuta
Holiday Cucuta San Jose Cucuta

Holiday Inn Cucuta, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 666 out of 895 reviews" "
Rating 8 - Good. 143 out of 895 reviews" "
Rating 6 - Okay. 36 out of 895 reviews" "
Rating 4 - Poor. 21 out of 895 reviews" "
Rating 2 - Terrible. 29 out of 895 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Travelled with family
Liked: Amenities
Is in the center
Stayed 1 night in Sep 2024

10/10 Excellent

Andrews

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Jesus Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Sep 2024

10/10 Excellent

Scott, Waukee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was safe, quiet, and the room service was very good. I ate one of the best hamburgers I ever had and called room service to compliment the staff. There was a problem with the safe however it was fixed right away so I was able to use it. There was always someone on site who could speak English which was nice. I rinsed out the coffee pot while it was still hot and it cracked. I informed the hotel what happened and I had to pay 80,000 COP for the pot which was a little high but at the same time, the rules are different in other countries. The room was clean and the water wasn’t hard and drinkable with no after taste. There were approximately four English television channels so if you don’t speak fluent Spanish, you may want a different hotel. The location was right on the boardwalk which is great for dining and sightseeing.
Stayed 3 nights in Sep 2024

10/10 Excellent

Patricia

Stayed 1 night in Aug 2024

4/10 Poor

michelle

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

michelle

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff was not helpful. I did not have a reservation when I arrived. I told her I would like a family room and she said there were no rooms available. However, when I searched through Expedia app there was availability for family rooms. Overall staff not helpful
Stayed 2 nights in Sep 2024

2/10 Terrible

jorge alejandro

Stayed 1 night in Sep 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Safe and Modern
Very safe, very clean, very modern and the staff is very friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Benjamin

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great and stafff friendly. The gym was clean and easy to use. It is easy to walk from there to Ventura Mall and near by trendy restaurants. The front desk staff was professional and friendly. It was safe and convenient.
Stayed 9 nights in Aug 2024

10/10 Excellent

Zohar, kiryat ono

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Enrique

Stayed 1 night in Aug 2024

10/10 Excellent

Ingrid C

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelly

Stayed 1 night in Aug 2024

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property!
Stayed 1 night in Aug 2024

8/10 Good

Dustin

Stayed 1 night in Aug 2024

10/10 Excellent

Reymundo

Stayed 3 nights in Jul 2024

8/10 Good

Beatriz

Liked: Cleanliness
Perfect
Stayed 2 nights in Jun 2024

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best one
Everyone and everything was amazing! 100% recommended
Stayed 2 nights in Jul 2024

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and the rooms were nice and spacious. It's a good value. I'll be staying there again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel in Cúcuta. The rooms are nice. We enjoyed the gym and pool. The service was great. Good value.
Stayed 2 nights in Jul 2024

10/10 Excellent

Eleazar

Stayed 2 nights in Jul 2024

10/10 Excellent

Anderson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
it was amazing
Stayed 1 night in Jun 2024

2/10 Terrible

Ridder

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is under construction when I arrived the rude man at the front desk told me that he will not give a room on the top floors because there was construction in the building, the hotel is empty. So the rude man at the front desk covered up his name tag with cord so I could not read his name but I think is Carlos. So this man said there was construction on the top floors and he made a terrible move gave a room in the top floor. My conclusion and that the front desk does not like AMERICANS and he used his position in the front desk to set me up
Stayed 1 night in Jul 2024