Hotel Exelsior

2.5 star property
Hotel perfectly located for exploring San José de Cúcuta

Choose dates to view prices

Photo gallery for Hotel Exelsior

Standard Quadruple Room
Front of property
Breakfast and lunch served, international cuisine
Reception
Standard Triple Room | Bathroom
Reviews
8.6

Excellent

Popular amenities

  • Breakfast included
    Breakfast includedBreakfast included
  • Parking included
    Parking includedParking included
  • Room service
    Room serviceRoom service
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Laundry
    LaundryLaundry
  • Housekeeping
    HousekeepingHousekeeping

Check-in time

2:00 PM

Check-out time

1:00 PM

Explore the area

Map
Av. 3, 9 - 65, San José de Cúcuta, Norte de Santander, 540006
  • Popular LocationColon Park4 min walk
  • Popular LocationCucuta Museum of Culture5 min walk
  • Popular LocationVentura Plaza Commercial Center7 min walk
  • AirportCucuta (CUC-Camilo Daza Intl.)14 min drive

Room options

Economy Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Double Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Standard Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

Superior Room

  • Sleeps 5
  • 3 Twin Beds OR 1 Double Bed

Junior Room

  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Large Twin Beds

Similar properties

About the area

San José de Cúcuta

City center stay.Within a 5-minute walk of the hotel, you'll find San Jose Cathedral and Colon Park. Cucuta Museum of Culture and Ventura Plaza Commercial Center are also within half a mile (1 km).

What's nearby

  • Colon Park - 4 min walk
  • Cucuta Museum of Culture - 5 min walk
  • Ventura Plaza Commercial Center - 7 min walk
  • Gobernación Norte de Santander - 8 min walk
  • General Santander Stadium - 10 min walk

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 15 min drive

Restaurants

  • ‪Tokyo Cafe - ‬5 min walk
  • ‪Restaurante La Mazorca - ‬2 min walk
  • ‪Panadería Y Bizcochería La Mejor - ‬2 min walk
  • ‪Old Barr - ‬7 min walk
  • ‪Mc Pollo Asadero - ‬7 min walk

About this property

Hotel Exelsior

Hotel perfectly located for exploring San José de Cúcuta
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. Hotel Exelsior also features laundry facilities, room service (during limited hours), and a front-desk safe. Free self parking is available.

This San José de Cúcuta hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • No smoking on site
  • Dining venue
Hotel Exelsior offers 25 accommodations with complimentary toiletries. 30-inch LCD televisions come with cable channels. Bathrooms include showers.

This San José de Cúcuta hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

Spanish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM–9 AM
  • 1 restaurant
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • 30-inch LCD TV
  • Cable channels

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

More

  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 33 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash.

We should mention

  • There is no hot water on site.
  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Hotel Exelsior Cucuta
Hotel Exelsior San José de Cúcuta
Exelsior San José de Cúcuta
Hotel Hotel Exelsior San José de Cúcuta
San José de Cúcuta Hotel Exelsior Hotel
Hotel Hotel Exelsior
Exelsior
Exelsior San Jose De Cucuta
Hotel Exelsior Hotel
Hotel Exelsior San José de Cúcuta
Hotel Exelsior Hotel San José de Cúcuta

Hotel Exelsior Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 62 out of 114 reviews" "
Rating 8 - Good. 29 out of 114 reviews" "
Rating 6 - Okay. 17 out of 114 reviews" "
Rating 4 - Poor. 2 out of 114 reviews" "
Rating 2 - Terrible. 4 out of 114 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very good accommodation considering the cost of the rooms. The people at the registration desk are very kind and friendly.
Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Williams David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones comodas y limpias y un desayuno exelente
Stayed 1 night in Nov 2022

10/10 Excellent

Sergio

Stayed 1 night in Nov 2022

8/10 Good

Jose Alejandro

10/10 Excellent

Cesar Ramón

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 1 night in Aug 2022

6/10 Okay

Alessandro

I can't evaluate it because I v never stayed there, in fact they don't work anymore with hotels. Com
Stayed 1 night in Jan 2021

10/10 Excellent

Alessandra, Miami

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very good Hotel, service and location but the best was the breakfast:)
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and room were clean. The place is quiet and withing walking distance of Ventura mall and other good places to eat. It is close to the airport as well. The only thing I did not like/understand was how dark the hallways are (I was on the second floor).
Stayed 1 night in Oct 2018

8/10 Good

Shawn

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Service and Good Wifi
Pros + Friendly Service + Good Breakfeast + Refrigerator + Good Wifi Cons + No Desk

10/10 Excellent

Juan Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel comodo y de facil acceso para ir de compras a Cucuta muy buena ubicación

10/10 Excellent

Oswaldo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general bien, buena ubicación, atención excelente y habitación con aire acondicionado.
Stayed 1 night in Dec 2023

10/10 Excellent

Jose Daniel Vivas

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen estado sin ascensor y sin agua caliente de resto muy bien
Stayed 1 night in Dec 2023

8/10 Good

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Falta variedad en las bebidas para el desayuno y un poco más de aseo estricto en las habitaciones, pero es un hotel que cumple con las características para hospedarse cuando se debe ir a Cúcuta por temas laborales.
Stayed 2 nights in Nov 2023

10/10 Excellent

Oswaldo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
silencioso y el aire acondicionado funciona muy bien, todo en orden
Stayed 1 night in Nov 2023

2/10 Terrible

Elianny

Stayed 1 night in Nov 2023

8/10 Good

Liliana

Stayed 4 nights in Oct 2023

6/10 Okay

joel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Camas incomodas, hab piso 4 sin ascensor, comoda excelente, atencion excelente,
Stayed 1 night in Oct 2023

6/10 Okay

Nubia

Liked: Cleanliness, staff & service, property conditions & facilities
El servicio de internet fue pésimo, estuve dos días y no pude trabajar debido a la pésima conexión, aunque me queje del problema su respuesta fue decirme que trabajará desde el restaurante del hotel. El desayuno dejo mucho que desear, un jugo o café con un sándwich. Siempre me he quedado en ese hotel, porque me gusta su ubicación, la limpieza y las instalaciones pero es la última vez que voy.
Stayed 2 nights in Oct 2023