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Asclepios Wellness and Spa

4.0 star property
Enjoy 4 outdoor pools at this 4-star Tambor hotel

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Asclepios Wellness and Spa

Interior
Indoor pool, 4 outdoor pools
Deluxe Room
Sauna, spa tub, steam room, Turkish bath, mud baths, hydrotherapy
Hallway

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Hot tub
    Hot tub
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Av 2 Alfaro Ruíz A-26, Tambor, Alajuela
  • Central Market Alajuela
    10 min drive
  • Juan Santamaría Park
    11 min drive
  • Alajuela Cathedral
    11 min drive
  • San José (SJO-Juan Santamaría Intl.)
    23 min drive

Room options

View all photos for Deluxe Twin Room, 2 Single Beds, Mountain View

Deluxe Twin Room, 2 Single Beds, Mountain View

Deluxe Twin Room, 2 Single Beds, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior
Chayote Lodge
Breakfast included
Spa
Parking included
Free WiFi
4.7 out of 5, Exceptional, (44)
The price is CA $278
per night
CA $314 total
includes taxes & fees
6 Dec - 7 Dec
Chayote Lodge

About the area

Tambor

Near the airport.Within 6 miles (10 km) of this hotel, you'll find Central Market Alajuela and Zoo Ave. Central Park and Juan Santamaria Historical Museum are also within 6 miles (10 km).

What's nearby

  • Zoo Ave - 9 min drive - 6.3 km
  • Central Market Alajuela - 10 min drive - 6.3 km
  • Juan Santamaría Park - 11 min drive - 6.6 km
  • City Mall - 12 min drive - 7.6 km
  • Parque Viva - 19 min drive - 11.3 km

Getting around

  • San Jose Cemetery Station - 30 min drive
  • Juan Santamaria Intl. Airport (SJO) - 23 min drive

Restaurants

  • ‪Chery's - ‬7 min drive
  • ‪La Parrillita de Pepe - ‬5 min drive
  • ‪Las Delicias del Maíz - ‬7 min drive
  • ‪Bar Hunter's - ‬6 min drive
  • ‪Bar y Restaurante Morales - ‬7 min drive

About this property

Asclepios Wellness and Spa

Enjoy 4 outdoor pools at this 4-star Tambor hotel
Asclepios Wellness and Spa offers its guests a full-service spa, 4 outdoor swimming pools, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A seasonal outdoor pool, a fitness center, and a sauna are also featured at the business-friendly Asclepios Wellness and Spa. A shuttle from the airport to the hotel (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 4-star Tambor hotel is smoke free.

  • 12 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 2009
  • Full breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Asclepios Wellness and Spa offers 12 accommodations with bathrobes and complimentary toiletries. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Business-friendly amenities include desks and safes. Rooms have partially open bathrooms. Housekeeping is offered daily and hair dryers can be requested.
Asclepios has 6 treatment rooms. Services include facials, body wraps, and body scrubs. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6:00 AM–9:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Fitness center
  • Full-service spa
  • Hiking/biking trails
  • Horse riding/rentals
  • Indoor pool
  • Pilates classes
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer (on request)
  • Towels

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Asclepios Wellness and Spa

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CRC 12000 per room (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Cashless payment methods are available for all transactions.

We should mention

  • Children 12 years old and younger aren't allowed at this property.
  • Pets and service animals are not allowed on site.

Property is also known as

Asclepios Wellness
Asclepios Wellness Alajuela
Asclepios Wellness Hotel
Asclepios Wellness Hotel Alajuela
Asclepios Wellness & Healing Retreat Costa Rica/Alajuela
Asclepios Wellness & Healing Retreat Hotel Alajuela
Asclepios Wellness Spa
Asclepios Wellness Spa
Asclepios Wellness Spa Tambor
Asclepios Wellness and Spa Hotel
Asclepios Wellness and Spa Tambor
Asclepios Wellness and Spa Hotel Tambor

Asclepios Wellness and Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 34 out of 101 reviews" "
Rating 8 - Good. 33 out of 101 reviews" "
Rating 6 - Okay. 18 out of 101 reviews" "
Rating 4 - Poor. 7 out of 101 reviews" "
Rating 2 - Terrible. 9 out of 101 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Suzanne

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So I got two voicemails from Expedia before the reservation saying the hotel was closed . I called Expedia talked to an agent that then said no it’s open and the reservation is good. My son and I drove there got to the gate which was closed and there was no one to be found. No Expedia is not even refunding me . Not only should you not book this hotel but you should not book anything through Expedia .
Stayed 1 night in Aug 2022

2/10 Terrible

Sarah

Travelled with partner
Disliked: Staff & service
Our experience with this Spa started on the first part of our 2 stop flight to Costa Rica with a WhatsApp message from one of the people working there letting us know that our card wasn't going threw - We had already paid threw Expedia and the charge was on our statement so I was VERY confused as to what was happening. We contacted Expedia who could not get them on the phone. The Spa wanted us to cancel threw Expedia and rebook directly with them with a card. At this point I let them know directly that Expedia was trying to get in touch with them they told me that Expedia was telling them to tell me to cancel and just pay them directly - at the same Expedia was telling me they weren't able to get a hold of anyone at the resort. The Spa also made it clear that if we didn't put a card down to hold the room it wouldn't be available upon out arrival but that if we booked directly they could get us better rates. It was becoming clear that the Spa was just trying to avoid paying Expedia whatever part of the fee they usually get. We were ultimately forced to book another hotel during our layover and Expedia told us we had to wait until they get their money back from this place to refund us on that stay. I think its insane that Expedia still has this location listed on their services with this level of dishonesty and stress that they put on their customers. Keep in mind we were literally on a flight to this destination when the first message came threw. DO NOT BOOK HERE!!!
Stayed 4 nights in Aug 2022

8/10 Good

melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

4/10 Poor

Marcus

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
This is a peaceful place with a good ambiance in which you can get great spa services, but is under staffed. The restaurant was overpriced for what you got and not in line with it's pricing, like no bread or salads to go with your entrée, or that the dessert was inedible. There no TV's in the room, and that is ok, but there is also no air conditioning which is ok if you have air flow... but there was no screens on the balcony doors or windows... so either you get bit up by bugs with the windows open, or they are closed and you are hot at night. Also pretty bad was the bed. Clearly it had seen better days and was actually collapsed on one side with a curved crease down the middle, so you felt like you were rolling off the edge if you were on that side of the bed.
Stayed 1 night in Jan 2022

2/10 Terrible

Julia

Stayed 2 nights in Nov 2021

8/10 Good

Viviana

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property is beautiful, the site is wonderful and the rooms are great! They were short on staff so the restaurant service was slow and I couldn’t get the massage I wanted.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space excellent customer service
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful attentive staff, beautiful peaceful accommodations. Enjoyed the atmosphere and friendliness of the facility and staff.
Stayed 3 nights in Jun 2021

8/10 Good

Rukhsana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

matilda

Liked: Cleanliness, room comfort
Not the most attentive staff
The hotel in itself was lovely, but we were the only guests there and so I would have imagined the staff to be a bit more attentive. Breakfast was nice but we did miss cooked options.
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with group
Disliked: Amenities
There was one person running the whole hotel! He was very nice man & did his best. ....but it is obvious that the hotel does not get enough business and is UNDER STAFFED. No bar , no air conditioning, no TV. Hot tub cold....pool dirty. 😩😩😩😩😩
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities
Poor Quality-Price-Ratio. Food was not really good. The place was empty and the staff were not always available.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved the big open rooms and high ceilings. The place was really lovely and all the little details were very nice. The bed was extremely comfortable and I loved going to sleep with the stars and waking up with the sun. I very much enjoyed lounging by the pool and thought the service was excellent from breakfast to poolside pitchers of water. I will definitely come back and stay longer.
Stayed 1 night in Jan 2019

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Braulio and the staff made sure I had a wonderful stay. It has the convenience of being close to the airport but still gives you the escape of the country with beautiful views of coffee fields in the distance.
Stayed 1 night in Jun 2018

2/10 Terrible

Amale

Liked: Room comfort
Disliked: Cleanliness, staff & service
Overpriced for the service and amenities included. The breakfast is pathetic, the service is lacking, the pools are unusable as they’re freezing cold, half the machines at the gym don’t work and the massage was basic at best. The room size and the view were the only redeeming features.
Stayed 3 nights in Jan 2018

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely views, but falls short of potential
The views are amazing. The room was comfortable, although no AC (in the winter that works - not sure if one was there during the summer!). The staff was friendly, but not particularly knowledgeable. Also, on our arrival date, we were later than expected - about 830, and by then they had closed not only the restaurant, but even the bar. Overall, this property has potential, but needs a professional management team to bring it up to the standard it could achieve. Finally, wifi was only available in the lounge area - and even that was pretty weak.
Stayed 2 nights in Dec 2017

6/10 Okay

Bill, SJ

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not comfortable to sleep
With no blinds on the windows and too close to the street noise, is almost imposible to sleep and rest

4/10 Poor

Petra, Scotland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doesn't live up to expectations
My husband and I booked a stay for the last night of our 10 day trip to Nicaragua and Costa Rica. We were hoping to use the spa facilities, possibly have a massage (after a 5-day biking trip) and luxuriate in our en-suite room (which looked beautiful). Sadly we arrived just after 5 to learn the spa was closing, no massage therapists were on site and the room in our bath had no plug so we couldn't even have a bath. Also, no plug could be found on the whole property despite only a handful of the rooms being let out. By the end of our stay, still no fix for the issue. The manager was less than helpful and when we complained he fluffed his way through a series of implausible excuses but never apologised. The next morning we called to ask what time the spa opened, arrived at the appointed time to find it closed, cold and out of use. Again, another pathetic excuse from management saying it had to be booked. (Did we not phone two hours previously?). Really disappointed. Asclepios LOOKS like the whole package but comes up short in many areas, most notably service and customer care. For five star pricing in Costa Rica you expect all-singing, all dancing but sadly these guys just take the money and have no pride in the customer experience. Don't be fooled by the pretty packaging, your money is better spent elsewhere.

10/10 Excellent

KK, colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
botique hotel
Lovely! Acoomodating and friendly staff and wonderful treatments!

6/10 Okay

Verified traveller

Liked: Staff & service
Nice hotel
My husband and I stayed here for one night during our honeymoon. The hotel itself is nice and cute and reminds you of a wellness resort. However we were the only ones staying inside this hotel so it felt very lonely indeed. The rooms were nice with great views and the bed was comfortable as well. Bathrooms are nice and big and feels cozy. We thought the pool was ready for use but turns out that the pool has been under construction for some time. We did not get any notification of this at the time of booking.

2/10 Terrible

Ortiz, Yonkers, United States of America

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
We had no water. The hotel manager Braulio kept lying to us. What seemed like was going to be one of the best wellness and spas that I'd ever been to, turned out to be a disaster. It was downright horrific & the manager was so unprofessional, unaccomidating, and just didn't care.

8/10 Good

Jonathan, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Would be nice to have A/C in rooms

6/10 Okay

nigel, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Retreat or Hotel?????
We stayed here as a stopover on the way to drop family at the airport. As a wellness centre I'm sure its great. But as a hotel (I found it advertised on Hotels.com) its slightly lacking. We found that there were few staff (never did find anybody to carry the bags to our rooms) and that reception closed very early , so when the soap dispensers did not work in the shower there was no one to sort. Breakfast was a set affair, but perhaps the pinnacle was that there was no coffee on site (by order of the owner) despite the fact that its built on a coffee plantation - so just tea for breakfast - by order! SO, as a retreat or treatment place I'm sure its great. As a hotel I wopuld say Quirky!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort