Delta Hotels by Marriott San Jose Aurola

3.5 star property
Family-friendly stay near Sabana Park

Choose dates to view prices

Photo gallery for Delta Hotels by Marriott San Jose Aurola

Lobby lounge
Bar (on property)
View from property
Lobby lounge
Indoor pool, open 5:30 AM to 10:00 PM, sun loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Gym
  • 24/7 front desk

Explore the area

Map
5th Street, El Carmen, San José, San José, 10101
  • Morazan Park
    ‪1 min walk‬
  • Plaza de la Cultura
    ‪4 min walk‬
  • National Theater
    ‪5 min walk‬
  • San José (SYQ-Tobías Bolaños Intl.)
    ‪21 min drive‬

Room options

Executive Room, 2 Double Beds, Non Smoking, City View

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed, Non Smoking, City View

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, City View (Corner)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, City View

  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking, City View

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking, City View

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed

Junior Suite, 2 Double Beds, Non Smoking, City View

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

San José

Heart of San José.With a stay at this Carmen hotel, you'll be steps from Morazan Park and Templo de Música. Parque Espana and Pre-Colombian Gold Museum are also within half a mile (1 km).

What's nearby

  • Morazan Park - 1 min walk
  • National Theater - 5 min walk
  • Central Park - 8 min walk
  • National Museum of Costa Rica - 10 min walk
  • Sabana Park - 4 min drive

Getting around

  • San Jose Atlantic Station - 11 min walk
  • San José (SYQ-Tobías Bolaños Intl.) - 21 min drive

Restaurants

  • ‪Restaurante El Mirador - ‬1 min walk
  • ‪El Social - ‬2 min walk
  • ‪Restaurante La Criollita - ‬3 min walk
  • ‪La Vasconia - ‬2 min walk
  • ‪Café Rojo - ‬3 min walk

About this property

Delta Hotels by Marriott San Jose Aurola

Family-friendly stay near Sabana Park
Delta Hotels by Marriott San Jose Aurola offers its guests an indoor pool and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, 7 meeting rooms, and limo/town car service. Event space at this hotel measures 32292 square feet (3000 square meters) and includes a conference center. A casino, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Delta Hotels by Marriott San Jose Aurola. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Free self parking is available.

This San José hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 20 levels
  • 3 dining venues
  • 32292 sq ft of conference space
  • 3000 sq m of conference space
  • Built in 1986
  • Casino
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Delta Hotels by Marriott San Jose Aurola offers 195 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. LED televisions come with premium digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, German, Spanish

Property amenities

Family friendly

  • Dining table
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: CRC 6500-8200 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 35
  • Front entrance ramp
  • High pile carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable/satellite channels
  • LED TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CRC 6500 to 8200 per person
  • Airport shuttle fee: CRC 30000 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: CRC 30000 (one-way), (from 1 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Food and beverage purchases at this property are subject to a 10% service charge.

We should mention

  • Pool access available from 5:30 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Jose-Aurola
Holiday Inn Jose-Aurola Hotel
Holiday Inn Jose-Aurola Hotel San
Holiday Inn San Jose-Aurola
San Jose-Aurola Holiday Inn
Holiday Inn San Jose Aurola Hotel San Jose
Holiday Inn San Jose Downtown Aurola Costa Rica
Holiday Inn San Jose-Aurola Hotel San Jose
Holiday Inn San Jose-Aurola Hotel
Holiday Inn San Jose-Aurola San Jose

Delta Hotels by Marriott San Jose Aurola Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 54 out of 121 reviews
Rating 8 - Good. 29 out of 121 reviews
Rating 6 - Okay. 10 out of 121 reviews
Rating 4 - Poor. 8 out of 121 reviews
Rating 2 - Terrible. 20 out of 121 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities
The staff was friendly, the service was good. Soundproofing could be improved, the area around is noisy. The room was well-appointed, but could be freshened up (the sink had a crack, the bathtub mat was very old).
Stayed 1 night in Nov 2024

4/10 Poor

Laura

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay at Marriott Hotel
My stay at Marriott Hotel in San Jose , Costa Rica was amazing. Very friendly employees, very clean Hotel, Food in Restaurant was delicious. Location is very excellent, very close to Downtown.. Overall was great experience and my stay was enjoyable.. I will definitely stay again
Stayed 2 nights in Nov 2024

10/10 Excellent

William C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Yolanda Michele

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
I liked the inviting lobby. I hated that the coffee maker instructions did not the actual process. I also hated that not only were there very limited english speaking tv channels, the volume was terribly low; especially, hard to hear when the AC was on.
Stayed 3 nights in Oct 2024

2/10 Terrible

Tauseef

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Alfredo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Oct 2024

10/10 Excellent

Javier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, Clean and Great Spot.
Was a confort stay, I was traveling for just one day and for me was excellent choice.
Stayed 1 night in Oct 2024

10/10 Excellent

Antonio

Travelled with family
Excellent place, amazing
Stayed 2 nights in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This probably the best deal in San Jose Costa Rica, beautiful Hotel, Great Indoor Pool, definitely on my go to list.
Stayed 4 nights in Sep 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in San Jose!
Thank goodness we found this hotel! They are updating the rooms which is a wonderful thing! The staff were friendly and accommodating.
Stayed 1 night in Sep 2024

10/10 Excellent

Joan

Liked: Amenities
New to Costa Rica, this Delta hotel was perfect. The staff were kind and friendly. The bartender, Ian, served me a glass of wine three times the size I'd get in the states. The breakfast choices were too numerous to list. What a great find!
Stayed 1 night in Sep 2024

10/10 Excellent

Toussaint

Liked: Amenities, property conditions & facilities
Great staff!
Stayed 1 night in Sep 2024

10/10 Excellent

Roosemberg Jose, Buena Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Wilfred, Feeding Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, friendly service, clean, etc. Nothing negative to report.
Stayed 2 nights in Sep 2024

2/10 Terrible

Nnamdi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very old property but staff was awesome.
Stayed 2 nights in Sep 2024

10/10 Excellent

Balvino, New york

Stayed 1 night in Aug 2024

10/10 Excellent

Elijah

Stayed 1 night in Aug 2024

10/10 Excellent

John J

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice home town people. The area might be a little rough late at night but otherwise, just hard working people taking care of guests.
Stayed 8 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

2/10 Terrible

Richard

Disliked: Cleanliness, amenities, property conditions & facilities
Bed Bugs 🐛 No hot water for washing
Stayed 1 night in Aug 2024

2/10 Terrible

Richard

Disliked: Cleanliness
Bed Bugs 🐛 No hot water for washing
Stayed 7 nights in Jul 2024

10/10 Excellent

Gilmer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Justine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location near the Central Market and National Theater was great. The woman who cleaned my room (Ana) was wonderful. The people who worked at the front desk were kind and helpful. The hotel restaurant was good and cafes and restaurants and stores were within a short walk from the hotel. I liked the gym although it might be good to add another treadmill eventually. (There is currently only one treadmill.) my room was large and my bed was excellent for sleeping. I would love to return to this hotel.
Stayed 5 nights in Jul 2024