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Sheraton San Jose Hotel, Costa Rica

4.0 star property
4-star Beaux Arts hotel near Multiplaza Mall Escazu, connected to a shopping center

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Photo gallery for Sheraton San Jose Hotel, Costa Rica

Lobby sitting area
Club Suite, 1 Bedroom, Balcony
Outdoor pool, sun loungers
Front of property - evening/night
Bathroom shower

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet-friendly

Explore the area

Map
Route 27, 350 Metros West of Multiplaza Mall, San Rafael, San Jose, 10203
  • Multiplaza Mall Escazu
    ‪9 min walk‬
  • Sabana Park
    ‪7 min drive‬
  • National Stadium of Costa Rica
    ‪8 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, City View

  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking, View

Club Room, 1 King Bed, Non Smoking

Club Room, 1 King Bed, Non Smoking, View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Balcony

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom, Balcony

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed, City View

Presidential Room, 1 King Bed, City View | Living room

Presidential Room, 1 King Bed, City View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking, View

Club Room, 2 Queen Beds, Non Smoking

Club Room, 2 Queen Beds, Non Smoking, View

  • Mountain view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Corner

Deluxe Room, 1 King Bed, Non Smoking, Corner

Deluxe Room, 1 King Bed, Non Smoking, Corner

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony

Deluxe Room, 1 King Bed, Non Smoking, Balcony

Deluxe Room, 1 King Bed, Non Smoking, Balcony

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

  • Mountain view
  • Sleeps 2
  • 2 Queen Beds

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About the area

Guachipelin

In shopping district.A stay at this hotel places you within half a mile (1 km) of Multiplaza Mall Escazu and 6 miles (10 km) of Sabana Park. National Stadium of Costa Rica and Museum of Costa Rican Art are also within 6 miles (10 km).

What's nearby

  • Multiplaza Mall Escazu - 9 min walk - 0.8 km
  • Hospital Cima San José - 3 min drive - 2.1 km
  • Avenida Escazú Shopping Center - 3 min drive - 2.4 km
  • Sabana Park - 7 min drive - 6.3 km
  • National Stadium of Costa Rica - 8 min drive - 6.6 km

Getting around

  • San Jose Contraloria Station - 12 min drive
  • Juan Santamaria Intl. Airport (SJO) - 31 min drive

Restaurants

  • ‪Le Petit Chez Christophe - ‬8 min walk
  • ‪La Oliva Verde - ‬13 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Zambra - ‬9 min walk
  • ‪The Market - ‬9 min walk

About this property

Sheraton San Jose Hotel, Costa Rica

4-star Beaux Arts hotel near Multiplaza Mall Escazu, connected to a shopping center
Sheraton San Jose Hotel, Costa Rica offers its guests an outdoor pool, a steam room, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 5651 square feet (525 square meters) and includes a conference center. A casino, a terrace, and multilingual staff are also featured at the business-friendly Sheraton San Jose Hotel, Costa Rica. An area shuttle within 300 meters and an airport shuttle (available 24 hours) are available for a fee. Free self parking is available.

This 4-star San Rafael hotel is smoke free.

  • 1 building
  • 170 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 5651 sq ft of conference space
  • 525 sq m of conference space
  • Built in 2013
  • Casino
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Sheraton San Jose Hotel, Costa Rica offers 170 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This San Rafael hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Bar (on property)

Hyatt Centric San José Escazú

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 64 reviews
The price is CA $141
CA $159 total
includes taxes & fees
Apr 17 - Apr 18
Hyatt Centric San José Escazú

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 300 m
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CRC 16,500 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • 140 slot machines
  • 19 gaming tables
  • Billiards/pool table
  • Casino (193,752 square feet of space)
  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible bus station shuttle
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 24 2025 to March 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CRC 11750 per pet, per night, plus a one-time cleaning fee of CRC 11750
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CRC 16500 per person
  • Airport shuttle fee: CRC 27000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: CRC 27000 (one-way)
  • Pet fee: CRC 11750 per pet, per night plus CRC 11750 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sheraton San Jose Costa Rica
Sheraton San Jose Hotel Costa Rica
Sheraton San Jose Hotel Costa Rica Escazu
Sheraton San Jose Costa Rica Escazu
Sheraton San Jose Hotel Costa Rica Guachipelin
Sheraton San Jose Costa Rica Guachipelin
Hotel Sheraton San Jose Hotel, Costa Rica Guachipelin
Guachipelin Sheraton San Jose Hotel, Costa Rica Hotel
Sheraton San Jose Hotel, Costa Rica Guachipelin
Sheraton San Jose Hotel Costa Rica
Hotel Sheraton San Jose Hotel, Costa Rica
Sheraton San Jose Costa Rica
Sheraton San Jose Costa Rica
Sheraton San Jose Hotel Costa Rica
Sheraton San Jose Hotel, Costa Rica Hotel
Sheraton San Jose Hotel, Costa Rica San Rafael
Sheraton San Jose Hotel, Costa Rica Hotel San Rafael

Sheraton San Jose Hotel, Costa Rica Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 717 out of 1000 reviews
Rating 8 - Good. 182 out of 1000 reviews
Rating 6 - Okay. 53 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Izabela

Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
100
Stayed 2 nights in Jan 2025

8/10 Good

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Under renovation
Very beautiful hotel clean, the people were nice and welcoming. The hotel restaurant very expensive for the type of food and the pool and bar under renovation was disappointing. Over all good.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean The pool was closed for the entirety of the trip. I wish we would have none before booking, but the property was nice otherwise.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Jossimar at the front desk was helpful and friendly. I stay at the Sheraton often and it’s always pleasure.
Stayed 1 night in Jan 2025

10/10 Excellent

Somes, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Joe

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was clean but there was no toilet paper, no shower gel and no phone handle (the phone machine was there). I am not sure if I can say this is a 5 star hotel as advertised tho, at most 4 stars
Stayed 1 night in Jan 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Juan Carlos

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was perfect
Stayed 2 nights in Dec 2024

10/10 Excellent

Naveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms and great service
Stayed 1 night in Dec 2024

6/10 Okay

Gail

Stayed 1 night in Dec 2024

8/10 Good

nikesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not receive my casino vouchers and when asked they required proof. They continued to only provide 30 dollars instead of the 50 dollars I was entitled to
Stayed 2 nights in Dec 2024

10/10 Excellent

Ryan

Stayed 2 nights in Dec 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and rooms were very nice. Bed was comfy
Stayed 4 nights in Dec 2024

10/10 Excellent

Brendon, Knoxville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio! La habitación espectacular y la comida deliciosa!
Stayed 1 night in Dec 2024

10/10 Excellent

Priscilla

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and super helpful, the food was amazing, the rooms were vero nice and clean
Stayed 1 night in Dec 2024

8/10 Good

Rochelle

Stayed 2 nights in Dec 2024

10/10 Excellent

Rochelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 2 nights in Dec 2024

8/10 Good

Osvaldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Dec 2024

8/10 Good

Walt

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Maurice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the hotel. The room was nice. The bed was comfy. It was close to a nice mall.
Stayed 2 nights in Nov 2024

6/10 Okay

Mica Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice inside. I love the casino aet up, for its comfortable size for the guests that come there from other properties and are staying. While we were there we were tild that the swimming pool was closed, and then we found out that the roof top was off limits due to private party bookings that was closed off the entire stay of our trip. I feel like it wasnt fair to the travelers that were coming to stay from other places. So that made two things that we couldnt access. You all need to do better by making sure that the amenties are avaiable to guests that want to experience more of what the sheraton has to offer. Randall was a wonderful host and made our stay there q0 times better. He was nice, and very welcoming and me and my friend appreciated it.
Stayed 3 nights in Dec 2024