4/10 Poor
TIMOTHY, cranfills gap
Travelled with partner
Jan 11, 2025
Disliked: Staff & service, amenities, property conditions & facilities
I booked this hotel for 2 nights. One before the cruise and one after. But after the first night stay, we started looking for another place too stay when we got back from our cruise. Our room was right off the main street and it was noisy, which we were somewhat okay with. Put it about 3 o'clock in the morning, a huge group of drunk people came in and started screaming and baking on walls. No one was there to contact or do anything about it, and it was just awful until one of them realized they were on the wrong floor. Then I asked the maid where to put my key. She just asked.what room we were in. She went upstairs and my husband was still in the room trying to get and she started cleaning our room. We hadn't evening finished getting all of our stuff out, just because she knew we were checking out. We pay close to $200 for the first night. A $150 for the second and I'm willing to forfiet that just to make sure that we're in a better hotel whe n we get bac. 4.5 Is extremely exaggerated? On the reviews and the only reason why I booked this place. Plus beware, there's no elevator you have to pack all your luggage up and downstairs, and it's 3 short flights to each floor.