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Best Western Capistrano Inn

2.5 star property
Hotel near Mission San Juan Capistrano in San Juan Capistrano

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Photo gallery for Best Western Capistrano Inn

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Combined shower/tub, free toiletries, hair dryer, towels
Free daily full breakfast
Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Parking available
  • Pet-friendly
  • Laundry

Explore the area

Map
27174 Ortega Hwy, San Juan Capistrano, CA, 92675
  • Mission San Juan Capistrano
    ‪10 min walk‬
  • The Coach House
    ‪3 min drive‬
  • Doheny State Beach
    ‪13 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

San Juan Capistrano

Close to the beach.At this San Juan Capistrano hotel, you'll be within half a mile (1 km) of Mission San Juan Capistrano and 3 miles (5 km) of The Coach House. Dana Point Harbor and Doheny State Beach are also within 6 miles (10 km).

What's nearby

  • Mission San Juan Capistrano - 10 min walk - 0.9 km
  • Los Rios Historic District - 3 min drive - 3.0 km
  • The Coach House - 3 min drive - 3.2 km
  • Dana Point Harbor - 7 min drive - 7.5 km
  • Doheny State Beach - 13 min drive - 7.6 km

Getting around

  • San Juan Capistrano Depot - 11 min walk
  • John Wayne Airport (SNA) - 28 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Bad to the Bone BBQ - ‬8 min walk
  • ‪Del Taco - ‬7 min walk
  • ‪Taco Bell - ‬7 min walk

About this property

Best Western Capistrano Inn

Hotel near Mission San Juan Capistrano in San Juan Capistrano
Best Western Capistrano Inn offers its guests an outdoor pool and a hot tub. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. The business-friendly Best Western Capistrano Inn also features gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This San Juan Capistrano hotel is smoke free.

  • 108 guestrooms or units
  • 2 levels
  • 2 buildings
  • Full breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • No smoking on site
Best Western Capistrano Inn offers 108 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

2 bars/lounges, rooftop bar, lobby lounge

Hilton Garden Inn Dana Point Doheny Beach

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, 897 reviews
The price is CA $181
CA $206 total
includes taxes & fees
20 Apr - 21 Apr
Hilton Garden Inn Dana Point Doheny Beach

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from February 6 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Capistrano
Best Western Capistrano Inn
Capistrano Inn
Capistrano Inn Best Western
Best Western Capistrano Hotel San Juan Capistrano
Best Western San Juan Capistrano
San Juan Capistrano Best Western
Capistrano Juan Capistrano
Best Western Capistrano Inn Hotel
Best Western Capistrano Inn San Juan Capistrano
Best Western Capistrano Inn Hotel San Juan Capistrano

Best Western Capistrano Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 368 out of 1000 reviews
Rating 8 - Good. 242 out of 1000 reviews
Rating 6 - Okay. 192 out of 1000 reviews
Rating 4 - Poor. 105 out of 1000 reviews
Rating 2 - Terrible. 93 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was wonderful but the hot tub could be replaced or something. The inside cement was rocky like it corroded.
Stayed 1 night in Mar 2025

6/10 Okay

William, Vancouver

Stayed 1 night in Dec 2024

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

6/10 Okay

Rick

Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

4/10 Poor

Mike

Business traveller
Disliked: Property conditions & facilities
Propositioned by streetwalkers
Stayed 2 nights in Dec 2024

8/10 Good

Kimberly

Stayed 1 night in Nov 2024

6/10 Okay

Amanda

Disliked: Cleanliness, property conditions & facilities
Floors were disgusting.
Stayed 1 night in Dec 2024

10/10 Excellent

GEORGE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat
Stayed 1 night in Dec 2024

4/10 Poor

tom

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

JOSEPH, new hyde park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean safe place. You need to pay extra for parking!
Stayed 2 nights in Dec 2024

4/10 Poor

Elsa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Roach Infested
I am extremely disappointed with our recent stay at this hotel. The room was infested with roaches, which is absolutely unacceptable for any level of accommodation. We noticed them shortly after checking in, and it completely ruined our experience. We expected a clean and comfortable environment, but instead, we were left feeling uncomfortable and disgusted. Cleanliness and basic hygiene should be a top priority, and unfortunately, this hotel failed miserably. I would not recommend staying here until they address their pest problem and take better care of their facilities.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Staff was friendly and helpful. I would have liked more lamps in the room - there was only one. The rest was canned lighting. Room and bathroom were clean. The ironing board and iron were in the toilet and shower room. I would not be prone to using an iron and ironing board that was stored next to the toilet.
Stayed 2 nights in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Entrance & exit from the property on to a busy street is terrible 😣 The facilities were fine
Stayed 3 nights in Nov 2024

8/10 Good

MICHAEL, San Juan Capistrano

Liked: Cleanliness, staff & service
Located conveniently near the interstate 5 freeway.
Stayed 1 night in Dec 2024

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Onsite parking was not included
Stayed 2 nights in Nov 2024

8/10 Good

Edelmira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Liliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Aug 2024

8/10 Good

Jada

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Scary entering and exiting, cars were flying by. Almost got into 2 accidents because extremely busy street. California drivers are very rude and always in a hurry.
Stayed 2 nights in Nov 2024

2/10 Terrible

Sara

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room was upgraded which was exciting until we went to the bathroom which was covered in ants. The cabinet the TV was on looked like someone kicked the bottom out. Honestly was the worst best western I've ever stayed in and not worth the price.
Stayed 4 nights in Nov 2024

8/10 Good

Michele

Travelled with partner
Liked: Staff & service
This hotel was OK but not b better than aaverage for strip type property
Stayed 1 night in Nov 2024

10/10 Excellent

Angad

Liked: Cleanliness
Stayed 1 night in Nov 2024

4/10 Poor

habib

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived at 10 pm the door was locked and we had to stay outside by lobby window and they where not happy because we arrived with RV and she was trying to get more money for parking because of the size and next morning there was lost ants in the sink
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary-ann

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Thoroughly Enjoyable Stay
We stayed at Best Western San Juan Capistrano for 13 nights. Every attention to comfort was there without the costly price: spacious room, comfortable bed and pillows, quiet room heater AC unit, good sized and absorbent towels, amazingly huge complementary breakfast, daily maid service and courteous staff.
Stayed 13 nights in Nov 2024