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Hotel Refugio

3.0 star property
3-star hotel near Artisan Market

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Photo gallery for Hotel Refugio

Interior entrance
Standard Room
Presidential Room | View from room
Presidential Room | Terrace/patio
Property entrance

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Parking included
  • Housekeeping
  • Free WiFi
  • 24/7 front desk
  • Restaurant

Explore the area

Map
63 Vicente Guerrero Centro, San Juan de los Lagos, Jal., 47000
  • Capilla del Pocito
    ‪2 min walk‬
  • San Juan de los Lagos Cathedral Basilica
    ‪4 min walk‬
  • San Juan de los Lagos Municipal Park
    ‪17 min walk‬

Room options

View all photos for Junior Room

Junior Room

Junior Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Room

Presidential Room

Presidential Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • City view
  • Sleeps 4
  • 2 Double Beds

About the area

San Juan de los Lagos

In San Juan de los Lagos .With a stay at this San Juan de los Lagos hotel, you'll be steps from Capilla del Pocito and Artisan Market. Independence Monument and Argania Shopping Center are also within half a mile (1 km).

What's nearby

  • Capilla del Pocito - 2 min walk - 0.2 km
  • Argania Shopping Center - 4 min walk - 0.4 km
  • San Juan de los Lagos Cathedral Basilica - 4 min walk - 0.4 km
  • Templo del Pozito del Primer Milagro - 6 min walk - 0.5 km
  • San Juan de los Lagos Municipal Park - 17 min walk - 1.5 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 106 min drive

Restaurants

  • ‪Plaza Juarez - ‬6 min walk
  • ‪San Juan Birrieria - ‬3 min walk
  • ‪Loncheria las Tortugas - ‬5 min walk
  • ‪Restaurant Napoles - ‬3 min walk
  • ‪Merendero las Juanas - ‬9 min walk

About this property

Hotel Refugio

3-star hotel near Artisan Market
There's a restaurant on site. Public spaces have free WiFi. Free self parking is available.

This 3-star San Juan de los Lagos hotel is smoke free.

  • 98 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 2022
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • 1 conference room
  • Dining venue
Hotel Refugio offers 98 accommodations with complimentary bottled water and blackout drapes/curtains. Beds feature premium bedding. 32-inch Smart televisions come with digital channels.

Bathrooms include showers. This San Juan de los Lagos hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Spanish

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Exterior

Hotel Posada Arcos

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, 401 reviews
The price is CA $96
CA $115 total
includes taxes & fees
Apr 19 - Apr 20
Hotel Posada Arcos

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend continental breakfast available 8:00 AM to 11:30 AM for a fee: MXN 150 for adults and MXN 150 for children
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch smart TV with digital channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Refugio

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 150 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, window guards, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a first aid kit, window guards, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Hotel Refugio Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 232 out of 294 reviews
Rating 8 - Good. 50 out of 294 reviews
Rating 6 - Okay. 5 out of 294 reviews
Rating 4 - Poor. 2 out of 294 reviews
Rating 2 - Terrible. 5 out of 294 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Laura

Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friends & Family
Stayed 3 nights in Dec 2024

10/10 Excellent

María Olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicacion,servicio y comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Gran locación y excelente servicio del staff
Stayed 1 night in Dec 2024

8/10 Good

Alfonso

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean. Friendly staff. Water took a while to get hot, otherwise, 10/10.
Stayed 1 night in Nov 2024

2/10 Terrible

Blanca

Stayed 1 night in Nov 2024

6/10 Okay

Alejandro

Travelled with family
Liked: Cleanliness, staff & service
The only thing I would complain about that the rooms didn’t have air conditioning. The fan was at very low speed not enough to keep us comfortable. The room felt like a sauna.
Stayed 1 night in Sep 2024

8/10 Good

Angel, Cocula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Joaquin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was walking distance, the rooms were very clean as well as the sheets and no noise at night. Theres no fridge in the rooms.
Stayed 1 night in Jul 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Guadalupe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place. Clean hotel.
Stayed 1 night in Jul 2024

8/10 Good

Darin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice no frills hotel, good location
Was attending a friends wedding and they secured a group rate at this location. No air conditioning in rooms. No irons/ironing boards in room but we’re available. Rooms themselves were very clean and comfortable. No English speaking staff on site. Can make it a little difficult to communicate.
Stayed 2 nights in Jun 2024

8/10 Good

Subhashni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Beds are too hard
Stayed 4 nights in Jun 2024

8/10 Good

Filiberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2024

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff!
Stayed 2 nights in Jun 2024

10/10 Excellent

Luz A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regreso definitivamente 👌
Stayed 3 nights in Jun 2024

10/10 Excellent

Ricardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 7 nights in May 2024

10/10 Excellent

Josie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was overall very clean and well maintained. Our room was spacious and comfortable. The hotel parking was very convenient and easy to access.
Stayed 4 nights in May 2024

10/10 Excellent

Ricardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great, we highly recommended
Stayed 3 nights in May 2024

10/10 Excellent

Ricardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is very good , we like this hotel a lot , We stayed here for 10 days , we recommended
Stayed 1 night in May 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Fabiola

Travelled with group
It was a great stay. Staff at the reception were amazing. Rooms were very clean. Make sure you check your reservation includes AC. There was a mistake with ours in there system but the receptionist was kind and helped us get a room with AC without an attitude or excuses. Would stay again
Stayed 2 nights in May 2024

10/10 Excellent

Jessicaa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Refugio was very clean, the staff was friendly very accessible and definitely safe. I would recommend it to my friends and Family
Stayed 8 nights in Apr 2024

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Near too town
Stayed 2 nights in Apr 2024