Ratings based on 35 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 3, 2024 on Expedia
Great one-night stay AC was amazing.
by A traveller
Posted Jun. 7, 2024 on Expedia
Everything went well
by A traveller from Miami
Posted May 20, 2024 on Expedia
The house was great
by A traveller
Posted Apr. 30, 2024 on Expedia
Stayed here 9 days and have no complaints. Quiet at night, yet only a block from the action. 24hr security and daily breakfast by the pool.
Comment from Hotel Management
May 6, 2024 by Nuestra Casa, Hotel Management
Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your 9-day stay with us and that you found our location convenient and our facilities satisfactory. Providing a peaceful environment for our guests while still being close to the action is one of our top priorities, and we're glad to know we succeeded in that regard.We're also delighted that you appreciated our 24-hour security measures and daily breakfast by the pool. It's always a pleasure to hear when our guests have had a comfortable and enjoyable experience with us.We truly appreciate your kind words and your recommendation. Should your travels bring you back to the area, we would be honored to welcome you back for another stay.
by A traveller
Posted Apr. 22, 2024 on Expedia
The fact that no cleaning was done we slept in the same sheet for our two-night stay no additional toilet paper was provided. I was a bit disappointed the stuff was nice but I don't know how this is run by the manager or property manager.
Comment from Hotel Management
May 6, 2024 by Nuestra Casa, Hotel Management
Elida, we sincerely apologize for the inconvenience you experienced during your stay. It is unacceptable that the cleanliness of your room did not meet our standards, and we deeply regret any discomfort this may have caused you. Your feedback is invaluable, and we will address these issues with our cleaning staff to ensure that such oversights do not occur in the future.Please rest assured that we take guest satisfaction very seriously, and we will investigate this matter thoroughly to understand what went wrong and to prevent it from happening again. We appreciate your kind words about our staff, and we will also ensure that they are aware of your positive feedback.We understand your disappointment and frustration, and we hope that you will give us another opportunity to provide you with the exceptional experience that you deserve. Please feel free to reach out to us directly if there is anything further we can do to address your concerns.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future.
by A traveller
Posted Mar. 24, 2024 on Expedia
Would stay again. Nice pool
Comment from Hotel Management
Apr. 1, 2024 by Nuestra Casa, Hotel Management
Dear AdemThank you for your feedback! We're thrilled to hear that you enjoyed your stay with us and that you would consider staying again. We're glad you found our pool to your liking.We look forward to welcoming you back for another enjoyable stay in the future.
by A traveller
Posted Mar. 18, 2024 on Hotels
Comment from Hotel Management
Apr. 1, 2024 by Nuestra Casa, Hotel Management
Dear Customer,Thank you very much for taking the time to leave us a high score online! We truly appreciate it and are delighted to hear that you had a positive experience with us.We strive to provide exceptional service to all of our guests, and we're thrilled that we were able to meet your expectations.If you ever find yourself in the area again, we would love to welcome you back for another great experience.
by A traveller
Posted Jan. 30, 2024 on Expedia
Keep in mind this property is in a residential area. Neighbor had a barking dog... at night :(
It was very close to the beach and the "business" area.
You can walk to everything you need.
by A traveller
Great option for SJDS!
Posted Jan. 26, 2024 on HotelsWe had a great visit staying at Nuestra Casa. The hotel is small, which kept things quiet, and the vibe was friendly with other hotel guests. The breakfast was HUGE compared to other hotels and the AC was strong in the rooms. Overall clean, simple rooms. The pool was a reprieve from the hot temps. The hill up to the hotel was steep but manageable on foot (short distance). Would return for another stay.
by A traveller
Posted Dec. 16, 2023 on Expedia
Price and proximity to the beach. You get what you pay for.