Acacia Boutique Hotel

3.0 star property
3-star beachfront hotel near Condado Beach

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Photo gallery for Acacia Boutique Hotel

Outdoor pool
Lobby sitting area
Lobby sitting area
On the beach, white sand
Outdoor pool

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

Map
8 Taft Street, Condado, San Juan, 00911
  • Calle Loiza
    ‪1 min walk‬
  • Playa Ocean Park
    ‪7 min walk‬
  • Museo de Arte de Puerto Rico
    ‪13 min walk‬
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    ‪14 min drive‬

Room options

Best Available Room

  • Sleeps 2
  • 1 Double Bed

King Deluxe Accessible

  • Sleeps 2
  • 1 Queen Bed

Full Standard

  • Sleeps 2
  • 1 Double Bed

Queen Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

King Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

King Standard

  • Sleeps 2
  • 1 King Bed

Double King

  • Sleeps 6
  • 2 King Beds

Double Double

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

San Juan

On the beach.Your stay at this Santurce hotel places you within 2 miles (3 km) of Casino del Mar at La Concha Resort and Condado Beach. Puerto Rico Convention Center and Pan American Pier are also within 3 miles (5 km).

What's nearby

  • Playa Ocean Park - 7 min walk - 0.6 km
  • Casino del Mar at La Concha Resort - 20 min walk - 1.7 km
  • Jose Miguel Agrelot Coliseum - 4 min drive - 3.3 km
  • Puerto Rico Convention Center - 6 min drive - 5.0 km
  • Condado Beach - 10 min drive - 3.9 km

Getting around

  • Domenech Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 21 min drive

Restaurants

  • ‪Bebo's Cafe - ‬5 min walk
  • ‪La Cueva Del Mar Calle Loiza - ‬7 min walk
  • ‪Dulcesalado - ‬4 min walk
  • ‪Cafe Regina - ‬2 min walk
  • ‪Tostado - ‬6 min walk

About this property

Acacia Boutique Hotel

3-star beachfront hotel near Condado Beach
Acacia Boutique Hotel offers its guests an outdoor pool and a hot tub. Public spaces have free WiFi. Event space at this hotel measures 592 square feet (55 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at Acacia Boutique Hotel. The hotel can provide concierge services and wedding services. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 3-star San Juan hotel.

  • 21 guestrooms or units
  • 3 levels
  • 2 buildings
  • 592 sq ft of conference space
  • 55 sq m of conference space
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Smoking in designated areas
Acacia Boutique Hotel offers 21 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. 26-inch LCD televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This San Juan hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Access to nearby outdoor pool
  • Outdoor pool
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 26-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

More

  • Access via exterior corridors
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [At Wind Chimes Inn]

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 2 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

We should mention

  • Pool access available from 8 AM to 9:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Acacia Boutique
Acacia Boutique Hotel
Acacia Boutique Hotel San Juan
Acacia Boutique San Juan
Acacia Hotel
Acacia Seaside Hotel
Acacia Seaside San Juan
Acacia Boutique Hotel Hotel
Acacia Boutique Hotel San Juan
Acacia Boutique Hotel Hotel San Juan

Acacia Boutique Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 348 out of 1007 reviews
Rating 8 - Good. 212 out of 1007 reviews
Rating 6 - Okay. 160 out of 1007 reviews
Rating 4 - Poor. 115 out of 1007 reviews
Rating 2 - Terrible. 172 out of 1007 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

BOB, milwaukee

Stayed 1 night in Jan 2025

10/10 Excellent

MARLENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all will stay again. Just need to add more towels to inventory.
Stayed 1 night in Dec 2024

10/10 Excellent

Jesse

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, parking was pretty bad.
Stayed 3 nights in Nov 2024

2/10 Terrible

Alex

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
While checking in it took me over 10 minutes to get into the property the front door was closed, check in was fast but after the first day there when I asked for some clean towels the lady that checked me in told me she didn’t have fresh towels, then she said by the night she will have towels. So me and my fiancé went out for dinner and upon returning when I approached the front desk I was told by the same lady that their was no one there that does house keeping so unfortunately I had to go out and buy 2 towels for me and my fiancé. Also a big red flag about the property is that the key to enter the front door of the hotel is the same key to the room, if you really think about it everyone in the hotel has the same key and that means that it’s one key to all the rooms and front door. That is unsafe for people with family’s or traveling alone. And the safe we had in the room was damaged but they still left it there.

10/10 Excellent

Sheila

Stayed 1 night in Oct 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Alexis, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the great service
Stayed 4 nights in Nov 2024

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! It is gorgeous and conveniently located. The pool and decor were perfect! Although they don't have parking, you can park on the road if there isn't a yellow curb so we were able to park for free but had to walk about 3 blocks each time. They give you a room key that also lays you into the front door of the hotel if not you have to be buzzed in so that added extra security. It was quiet and the ac worked great. There was not an elevator and we were on the 3rd floor and the partial ocean view from the balcony was only visible in daylight but it was easy access to the gorgeous beach.
Stayed 6 nights in Nov 2024

10/10 Excellent

Angela

Stayed 1 night in Oct 2024

10/10 Excellent

jennifer

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daniel is the BEST! He helped me withe everything from my pet, to mocinf ro another hotel- and gwtting a room aftwe my flight was cancelled and i had aleeady checked out! The whole staff was super helpful and really added to the ambiance. Will definitelybe staying again! Jope the heater is fixed i the pool next time.
Stayed 1 night in Nov 2024

6/10 Okay

Guissepe

Liked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service
It’s really good but need parking.
Stayed 1 night in Nov 2024

10/10 Excellent

Mildred A.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

AMBER, warrenville

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Location was safe and close to beach and restaurants. Not a good value considering amenities.
Stayed 5 nights in Nov 2024

10/10 Excellent

jennifer

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love love this hotel! The staff really take the time to help me in every way... including celebrating my birthday! Everything from studying my luggage to helping me find places in the area. Will def come again
Stayed 2 nights in Nov 2024

6/10 Okay

JAHRA Lizette

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
It was very cute and quiet. Staff was nice but not available in the building from 1am-8am. The hot tub was not hot.(it wasn’t working and they failed to let me know until I tried to go in it). The curtains, towels and bed sheets all had some yellow rust stain in them. I failed to read that there aren’t fridge or microwave in the rooms. Parking is terrible. It’s in a narrow street with one sided parking. The beach is within a few feet of the hotel which was nice. It’s close to many places to eat and the expressway. The aesthetics of the place were nice and comfortable but I prefer more amenities in my room and easy parking.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marisol, Ludlow

Liked: Cleanliness, staff & service, property conditions & facilities
I loved my room 306 private balcony everyone took care of me I was traveling alone the chef the front desk crew the maintenance Jose cleaning crew Carlos so nice to me I was traveling alone they get around and nice
Stayed 3 nights in Nov 2024

8/10 Good

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, thanks Betsy for her advices
Stayed 3 nights in Nov 2024

6/10 Okay

Jennifer, Hallowell

Liked: Staff & service
The hotel itself was lovely. Location was great. My room was not very clean :( The top drawer of the bureau had someone's luggage ticket from Oct 24. Lots of smear marks on the walls, light switches. The customer service was AWESOME. The parking in the area can be very difficul at times.
Stayed 5 nights in Nov 2024

10/10 Excellent

Aurea

Liked: Cleanliness
Stayed 4 nights in Nov 2024

10/10 Excellent

Kwonateisha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Will be visiting again !
Stayed 3 nights in Sep 2024

10/10 Excellent

Christian Torres

Stayed 1 night in Oct 2024

4/10 Poor

Rachel

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Super disappointed in this property. I booked a queen ocean view room on Expedia that was not honored by Expedia or the Acacia and neither of them would take responsibility for it. They put me in a room that was basically sandwiched between the front desk and the restaurant/service area and had no window. It was like a dungeon. I begged them to move the room and I had the take a single room on the second floor. There was no price adjustment. I paid for a queen ocean view and ended up in a single street view with tiny window for the same price. The front desk service is non-existent as well as any maid service. There is always one employee lingering in the lobby watching their phone on full blast but can't actually help with anything. The restaurant hours are not consistent with posted open/close times. Puerto Rico is hot and humid so this isn't much their fault but the walls sweat. Everything stayed damp my whole trip. This makes the rooms very musty and funky. No one cleans. I had to bring down my wet towels to exchange for new ones that weren't ready and I had to come back in 30 minutes for those. The beds are comfortable and it's close to the beach but that's about it.
Stayed 4 nights in Nov 2024

2/10 Terrible

Shiloh

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Saw multiple cockroahes in the property. Don't waste your money on a dirty hotel.
Stayed 1 night in Nov 2024