Condado Palm Inn San Juan, Tapestry Collection by Hilton

3.0 star property
Hotel near Parque La Ventana al Mar in San Juan

Choose dates to view prices

Photo gallery for Condado Palm Inn San Juan, Tapestry Collection by Hilton

Beach nearby, white sand, sun loungers, beach umbrellas
Breakfast, lunch, dinner served; Cuban cuisine
Point of interest
Exterior
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Gym

Explore the area

Map
55 Condado Avenue, San Juan, 00908
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Tower

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Tower

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Penthouse)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Tower

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Tower

  • Sleeps 2
  • 1 King Bed

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About the area

San Juan

Oceanside stay.Within a 15-minute walk of this Condado hotel, you'll find Parque La Ventana al Mar and Plaza del Mercado. Condado Beach and Museo de Arte de Puerto Rico are also within 2 miles (3 km).

What's nearby

  • Casino del Mar at La Concha Resort - 4 min walk - 0.4 km
  • Plaza del Mercado - 11 min walk - 1.0 km
  • Condado Beach - 16 min walk - 1.4 km
  • Museo de Arte de Puerto Rico - 17 min walk - 1.5 km
  • Pan American Pier - 5 min drive - 3.7 km

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 26 min drive

Restaurants

  • ‪Chocobar Cortés - ‬1 min walk
  • ‪Tayzan Chinese & Japanese Cuisine - ‬1 min walk
  • ‪Oasis Tapas & Lounge - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Christianson - ‬2 min walk

About this property

Condado Palm Inn San Juan, Tapestry Collection by Hilton

Hotel near Parque La Ventana al Mar in San Juan
As a guest of Condado Palm Inn San Juan, Tapestry Collection by Hilton, you'll find an outdoor pool, a hot tub, a 24-hour fitness center, and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 388 square feet (36 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Condado Palm Inn San Juan, Tapestry Collection by Hilton. For a fee, parking is available.

This San Juan hotel is smoke free.

  • 151 guestrooms or units
  • 18 levels
  • 2 buildings
  • 388 sq ft of conference space
  • 36 sq m of conference space
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Condado Palm Inn San Juan, Tapestry Collection by Hilton offers 151 accommodations with iPod docking stations and safes. Beds feature premium bedding. 37-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 27.88 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 22.42 for adults and USD 10.47 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 37-inch LCD TV with cable/satellite channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22.42 for adults and USD 10.47 for children
  • Self parking fee: USD 27.88 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pool access is available 24-hours a day.
  • Children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Condado Palm
Best Western Condado Palm Inn
Best Western Plus Condado
Best Western Plus Condado Palm
Best Western Plus Condado Palm Inn
Best Western Plus Condado Palm Inn San Juan
Best Western Plus Condado Palm San Juan
Condado Palm Best Western
Condado Palm Inn
Best Western Plus Condado Palm Inn Suites

Condado Palm Inn San Juan, Tapestry Collection by Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 185 out of 350 reviews
Rating 8 - Good. 84 out of 350 reviews
Rating 6 - Okay. 46 out of 350 reviews
Rating 4 - Poor. 20 out of 350 reviews
Rating 2 - Terrible. 15 out of 350 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

ANGEL, harrison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Kendra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How clean and convenient it was great staff
Stayed 3 nights in Feb 2025

10/10 Excellent

AHMED, Ithaca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, close yo beach and resturants. Some hotels cuts part of the ocean view.
Stayed 6 nights in Jan 2025

10/10 Excellent

Luz

Stayed 2 nights in Dec 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención, a un bloque de la playa
Stayed 3 nights in Dec 2024

8/10 Good

Claudia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Dec 2024

4/10 Poor

Ashley

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Our check in and check out experience were awful. The desk agent at check in let us stand there for 10 minutes without acknowledging us at all, not even a glance up or smile or "I'll be right with you" but chatting up the servers, housekeepers, etc. finally when I walked over to ask if anyone would be able to help us, he said the computer was booting up. Upon check out, we asked the desk agent if they could call us a taxi to take us to the airport since there were none up front, he called someone and said it'd be about 10 minutes so we thanked him and sat and waited. When the taxi driver pulled up, he ran in, gave something to the desk agent that had called him and then proceeded to charge us double what we had paid to go from the airport to the hotel. Terrible look for your hotel to have desk agents receiving kickbacks to take advantage of travelers.
Stayed 5 nights in Dec 2024

8/10 Good

Marisa

Stayed 3 nights in Aug 2024

10/10 Excellent

KELLY

Stayed 3 nights in Dec 2024

8/10 Good

Loaiza

Liked: Cleanliness, staff & service, property conditions & facilities
Had a good hot tub and pool open 24hrs excellent!
Stayed 3 nights in Dec 2024

6/10 Okay

Manesh

Travelled with family
Disliked: Amenities
Service was bad, room allocated was not cleaned, they had to move us to another room. Ran out of toiletries. Although the place is located conveniently.
Stayed 4 nights in Dec 2024

6/10 Okay

Kristy

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Chrisan

Stayed 1 night in Nov 2024

10/10 Excellent

Daria, Rego park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Dec 2024

10/10 Excellent

Gia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing just wish the restaurant was open but everyone was friendly and my room was clean
Stayed 1 night in Nov 2024

10/10 Excellent

Jose M Vargas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and location. Accesible and easy to find. Nice and spacious rooms.
Stayed 1 night in Dec 2024

8/10 Good

Debora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

humberto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable
Stayed 1 night in Dec 2024

8/10 Good

Alana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Jackson Olive

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Building seems very old. The frames of doors and shelves in the rooms were barely attached even the shampoo bottle attached to the wall in the bathroom just unstuck itself and just exposed holes in the wall. We just let these things go as we were vacationing. Front desk lady wasn’t rude outeight but was not at all customer friendly and seemed to just hate being there herself.
Stayed 3 nights in Dec 2024

10/10 Excellent

Talisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

SHELBY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a well maintained hotel, rooms and amenities are nice and modern. Staff very kind and professional. Great location for the beach and conveniently in front of Walgreens.
Stayed 2 nights in Dec 2024

4/10 Poor

Perry

Travelled with partner
Disliked: Cleanliness, staff & service
The room was not clean as it should be. No attention to detail. No service at this location at all. No one to help load and unload your belongings (bell hop). No cleaning. Lucky to just get the trash taken out and fresh towels. Staff seems to be bothered by the guest. Not a good feeling. Will not revisit.
Stayed 4 nights in Nov 2024