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Fairmont El San Juan Villa Experience

5.0 star property
5-star luxury hotel near Isla Verde Beach, connected to a shopping center

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Photo gallery for Fairmont El San Juan Villa Experience

4 outdoor pools, open 7:00 AM to 9:00 PM, sun loungers
Balcony view
4 bars/lounges, poolside bar, beach bar
On the beach, white sand, beach cabanas, beach towels
Villa, 2 Queen Beds, Terrace, Beachside (Garden View)

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Housekeeping

Explore the area

Map
6063 Isla Verde Avenue, Carolina, 979
  • Isla Verde Beach
    ‪1 min walk‬
  • Carolina Beach
    ‪10 min walk‬
  • Jose Miguel Agrelot Coliseum
    ‪8 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪13 min walk‬

Room options

View all photos for Villa, 1 King Bed, Balcony, Poolside

Villa, 1 King Bed, Balcony, Poolside

Villa, 1 King Bed, Balcony, Poolside

  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Terrace, Beachside (Garden View)

Villa, 1 King Bed, Terrace, Beachside (Garden View)

Villa, 1 King Bed, Terrace, Beachside (Garden View)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Balcony, Ocean View

Villa, 1 King Bed, Balcony, Ocean View

Villa, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, 1 King Bed, Terrace (Banyan)

Bungalow, 1 King Bed, Terrace (Banyan)

Bungalow, 1 King Bed, Terrace (Banyan)

  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Balcony, Poolside

Villa, 2 Queen Beds, Balcony, Poolside

Villa, 2 Queen Beds, Balcony, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 2 Queen Beds, Terrace, Beachside (Garden View)

Villa, 2 Queen Beds, Terrace, Beachside (Garden View)

Villa, 2 Queen Beds, Terrace, Beachside (Garden View)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

About the area

Carolina

On the beach.With a stay at this Isla Verde hotel, you'll be within half a mile (1 km) of Isla Verde Beach and 6 miles (10 km) of The Mall of San Juan. Jose Miguel Agrelot Coliseum and Plaza las Americas are also within 6 miles (10 km).

What's nearby

  • Isla Verde Beach - 1 min walk - 0.1 km
  • Carolina Beach - 10 min walk - 0.9 km
  • Jose Miguel Agrelot Coliseum - 8 min drive - 6.6 km
  • Plaza las Americas - 9 min drive - 9.5 km
  • Port of San Juan - 10 min drive - 9.9 km

Getting around

  • Pinero Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 14 min drive

Restaurants

  • ‪Mi Casita Restaurant - ‬4 min walk
  • ‪Lupi's Mexican Grill & Sports Cantina - ‬2 min walk
  • ‪24 Market Place - ‬4 min walk
  • ‪La Bodeguita - ‬3 min walk
  • ‪Chili's Grill & Bar - ‬1 min walk

About this property

Fairmont El San Juan Villa Experience

5-star luxury hotel near Isla Verde Beach, connected to a shopping center
Lie back and work on your tan with relaxing beach amenities like free beach club on site and cabanas (surcharge). At Fairmont El San Juan Villa Experience you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This luxury hotel also offers a fitness center, a garden, and a terrace. For a fee, parking is available.

This 5-star Carolina hotel is smoke free.

  • 83 guestrooms or units
  • 2 levels
  • 3 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Built in 1958
  • Casino
  • Deli
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Fairmont El San Juan Villa Experience offers 83 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Accommodations offer separate dining areas. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Carolina hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Well & Being. Services include facials, body wraps, and body scrubs. The spa is open daily.

Languages

English, French, Hindi, Italian, Russian, Spanish

Similar properties

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Fairmont El San Juan Hotel

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, 1,744 reviews
The price is CA $575
CA $773 total
includes taxes & fees
May 1 - May 2
Fairmont El San Juan Hotel

Property amenities

Family friendly

  • 4 outdoor pools
  • Highchair
  • In-room crib
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, uncovered self parking on site (USD 25 per day)
  • Secured, uncovered valet parking on site (USD 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 18 for children
  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 14 gaming tables
  • 298 slot machines
  • 4 outdoor pools
  • Art gallery
  • Basketball
  • Casino (15,000 square feet of space)
  • Designer stores
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Gym
  • Shopping mall
  • Tennis
  • Water sports equipment
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 21 percent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Phone calls
  • Pool access
  • Spa access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 35 for adults and USD 18 for children
  • Uncovered self parking fee: USD 25 per day
  • Uncovered valet parking fee: USD 35 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont El Juan Experience
Fairmont El San Juan Villas
Fairmont El San Juan hotel Gold
Fairmont El San Juan hotel Gold Experience
Fairmont El San Juan Villa Experience Hotel
Fairmont El San Juan Villa Experience Carolina
Fairmont El San Juan Villa Experience Hotel Carolina

Fairmont El San Juan Villa Experience Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 58 out of 115 reviews
Rating 8 - Good. 16 out of 115 reviews
Rating 6 - Okay. 10 out of 115 reviews
Rating 4 - Poor. 10 out of 115 reviews
Rating 2 - Terrible. 21 out of 115 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nimit

Stayed 4 nights in Dec 2024

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check-in and check-out experience was very efficient. The location of our room in a building behind the gym provided the tinyest glimpse of a pool -- so it was underwhelming for a "pool villa.". However, it ended up to be convenient, and the room itself was nice. The poolside staff were extraordinary in both their lounge chair set-up for us and an iced coffee that wasn't really on the menu. Breakfast staff was wonderful as well. It was a great experience, and we will be back.
Stayed 2 nights in Dec 2024

6/10 Okay

Lauren

Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Unfortunately we had to wait over an hour and a half after check in for our room to be ready (this was on a Thursday) which was very disappointing Overall stay was good
Stayed 1 night in Dec 2024

10/10 Excellent

Edward J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel would definitely come back!
Hotel is wonderful. Had Thanksgiving dinner in the Meat Market. Beautiful restaurant with great ambiance. We ordered turkey because it was our Thanksgiving dinner. Drinks and bread came our fairly quickly. However, then they must have forgotten us. After almost an hour I had to ask where our dinner was? They did Apologized and gave us two complimentary glasses of wine. A satisfactory gester and we looked forward to our Thanksgiving dinner. The vegetables and gravy were wonderful as was the bread. The turkey, our main reason for dining there, was dry and salty. Worse turkey we've ever had! Became they were so apologetic it was now late and I didn't have the heart to send it back. It is primarily a steak house and we saw a few beautiful steaks. Just don"t order turkey.
Stayed 2 nights in Nov 2024

2/10 Terrible

Ahmad

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst property I have ever stayed at
Stayed 1 night in Nov 2024

2/10 Terrible

Amanda

Stayed 1 night in Nov 2024

10/10 Excellent

Alfred

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Irina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property does not really match the Fairmont brand, it needs a few improvements. I also did not like the fact that they sell day passes to people who do not stay in the hotel. The club in the lobby that allowed tons of 21 years old in - did not like that at all
Stayed 5 nights in Oct 2024

2/10 Terrible

Benton

Stayed 4 nights in Sep 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property had a bit of everything. I enjoyed the breakfast included option. The beach and pool were great and the staff was so friendly and willing to accommodate and make us comfortable.
Stayed 3 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Alexander Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an amazing stay staff was amazing and tentative! Casino was great and had fun play the card tables, slot machines and others!
Stayed 5 nights in Aug 2024

6/10 Okay

Soraya

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
We booked 2 rooms and were extremely excited until we arrived. Not only was the check in process painfully slow, they stated they had an issue with one of the rooms we reserved and placed us in another room the first night; we had to switch over on day two. The second room had substantial water damage that hadn’t been repaired. Breakfast was great! Probably one of the best things of our stay and everything was close by.
Stayed 3 nights in Jul 2024

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and loved the easy access to the beach and the villas was great!
Stayed 3 nights in Aug 2024

10/10 Excellent

Julissa

Stayed 5 nights in Aug 2024

10/10 Excellent

ERIQUE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Jose

Stayed 4 nights in Jul 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We were lucky to have been upgrades to a very nice (huge) villa, at no extra charge. Rooms were clean for the most part. Location on the beach was AMAZING!!! And they had huge lawn chairs and umbrellas available right on the water. Perfect beach front to enjoy the ocean! Food and drinks are very spendy. But there are good, fair priced meal options within walking distance. Beautiful resort overall!
Stayed 3 nights in Jul 2024

10/10 Excellent

Yaryzeidy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Beach front getaway
Check in was rather slow where we thought about leaving however we stayed because we really do prefer this hotel to others. The pool is amazing, swim up bar is great, room was beautiful and very romantic. Access to the beach is incredible.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Aishwarya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stinky room
it was not good. the room was very stinky. even after requesting for a room chnage, they managed by spraying room freshner. there were lot of fruit flies. there was water leaking in the toilet. it was not worth the money
Stayed 3 nights in Jun 2024