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Fortaleza Suites

3.5 star property
3.5-star Colonial guest house near Port of San Juan

Choose dates to view prices

Photo gallery for Fortaleza Suites

Presidential Suite | Balcony
Fortaleza Suite | Terrace/patio
Luna (Interior View)
Presidential Suite | Living room
Presidential Suite | Private kitchen

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Port of San Juan
    ‪6 min walk‬
  • Pan American Pier
    ‪3 min drive‬
  • Puerto Rico Convention Center
    ‪6 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

View all photos for Fortaleza Suite

Fortaleza Suite | Private kitchen

Fortaleza Suite

  • Sleeps 5
  • 2 Queen Beds

View all photos for San Geronimo (Interior Room)

San Geronimo (Interior Room)

San Geronimo (Interior Room)

  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Plaza Colon

Plaza Colon

Plaza Colon

  • Sleeps 4
  • 2 Queen Beds

View all photos for San Felipe (Interior Room)

San Felipe (Interior Room)

San Felipe (Interior Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for San Cristobal Suite

San Cristobal Suite | Private kitchen

San Cristobal Suite

  • Sleeps 5
  • 2 Queen Beds

View all photos for San Sebastian Suite

San Sebastian Suite

San Sebastian Suite

  • Sleeps 5
  • 2 Queen Beds

View all photos for San Jose (Interior Room)

San Jose (Interior Room)

San Jose (Interior Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for San Justo (Interior Room)

San Justo (Interior Room)

San Justo (Interior Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for La Princesa (Interior Room)

La Princesa (Interior Room)

La Princesa (Interior Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite | Private kitchen

Presidential Suite

  • City view
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Luna (Interior View)

Luna (Interior View)

Luna (Interior View)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (Plaza de Armas)

Basic Room (Plaza de Armas)

Basic Room (Plaza de Armas)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room

Economy Room

Economy Room

  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sol (Interior View)

Sol (Interior View)

Sol (Interior View)

  • Sleeps 2
  • 1 Queen Bed

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About the area

San Juan

Old San Juan stay.With a stay at this Old San Juan guesthouse, you'll be within half a mile (1 km) of Port of San Juan and 3 miles (5 km) of Condado Beach. Puerto Rico Convention Center and Casino del Mar at La Concha Resort are also within 3 miles (5 km).
View more Guest houses in San JuanOpens in a new window

What's nearby

  • Port of San Juan - 6 min walk - 0.5 km
  • Castillo San Felipe del Morro - 18 min walk - 1.5 km
  • Pan American Pier - 3 min drive - 2.0 km
  • Condado Beach - 5 min drive - 4.1 km
  • Puerto Rico Convention Center - 6 min drive - 4.6 km

Getting around

  • Sacred Heart Station - 8 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • ‪Raíces - ‬3 min walk
  • ‪Pirilo Pizza Rústica - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Muelle 13 - ‬3 min walk
  • ‪Cafeteria Mallorca - ‬2 min walk

About this property

Fortaleza Suites

3.5-star Colonial guest house near Port of San Juan
As a guest of Fortaleza Suites, you'll find a vending machine, coffee/tea in a common area, and laundry facilities. WiFi and wired Internet are free in public spaces. Fortaleza Suites also features express check-out, a microwave in a common area, and a water dispenser.

This 3.5-star San Juan guesthouse is smoke free.

  • 14 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Fortaleza Suites offers 14 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Hair dryers and change of towels can be requested. Housekeeping is provided on request.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking (USD 20.07 per day); discounts available

Food and drink

  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 60.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20.07 per day(689 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. The property is professionally cleaned.

Property Registration Number 887900

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Fortaleza Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 663 out of 1054 reviews
Rating 8 - Good. 245 out of 1054 reviews
Rating 6 - Okay. 88 out of 1054 reviews
Rating 4 - Poor. 27 out of 1054 reviews
Rating 2 - Terrible. 31 out of 1054 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

RICHARD, Carrboro

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Staff was very friendly and helpful. Location is amazing, easy access to everything in Old San Juan.
Stayed 1 night in Mar 2025

4/10 Poor

Nicole

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Shower handles were loose. Water temperature would vary from freezing cold to scalding hot within minutes depending on the water supply demand (if several guests were using the water at the same time). There was a pipe running along the ceiling that dripped condensation on us. There was a lounge area right outside our room, and were either kept awake late or woken early by other guests talking. We were instructed that the AC unit in the room was not to be any lower than 70F. The hair dryer provided in the room had a plug that was beginning to fall apart, and wires inside were beginning to be exposed. The front desk staff was friendly and helpful up until the last morning when we checked out at 5:00 AM to catch an early AM flight. At that time, front desk attendant was sleeping at the desk and completely confused when I explained I was checking out. The location of the property was very convenient. I would not recommend this property.
Stayed 4 nights in Mar 2025

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 2 nights in Jan 2025

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a amazing hotel! The staff is amazing and friendly and very helpful in a quick manner. Clean and convenient ! Has coffee and tea for guests. My third time staying !
Stayed 1 night in Jan 2025

8/10 Good

Dinnetzy, Philadelphia

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
. It was perfect to walk all old san juan. Its a good place to sleep but the room i stood in was the most affordable and didnt had much space to walk around. I had a big suitcase and had to put it in top of the bed n leave it there all my stay because my bed was really tall n i even had to jump a little bit to go on top because im kinda short. The room had only the bed space and bathroom and a little tanle to put your stuff on. With no drawers to put your clothes.so the room is good for 1 or 2 days but not for a long stay because i stood for 5 days n it was hard for me to messed with my suitcase
Stayed 4 nights in Nov 2024

2/10 Terrible

stephen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Beata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Siqi

Stayed 5 nights in Dec 2024

10/10 Excellent

Frailin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is the best place for stay at old San Juan ! You have everything close and it is really comfortable. I love it
Stayed 1 night in Dec 2024

10/10 Excellent

Roberto

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice. Will stay there again
Stayed 1 night in Jan 2025

8/10 Good

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

2/10 Terrible

Marco

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible decision I make doing this reservation. I decide to take these presidential suites in thefortaleza the chairs are broken really bad conditions waiting for someone to seat and broke the chairs in order to charge you for a broken item which is really expensive and not good condition clean when you arrive and they have a lot of cockroach disgusting do not stay in this hotel some customers service are rude.👎
Stayed 4 nights in Jan 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people was not mean but they were not helpful either. You could hear people from other rooms and lobby from your room. I could not sleep. I am not a picky person, but I would not stay at this hotel again.
Stayed 1 night in Dec 2024

10/10 Excellent

Adriennne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

wendy

Stayed 1 night in Jan 2025

10/10 Excellent

austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Cole, San Francisco

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice place to stay in old town. Staff was very kind. Rooms was fine. Quiet. Property is a little dated but all in all fine.
Stayed 1 night in Jan 2025

8/10 Good

benot

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had problems with the wather pressure and temperature.
Stayed 4 nights in Jan 2025

6/10 Okay

Meredith

Stayed 1 night in Jan 2025

10/10 Excellent

Ajay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and great location. Appliances and fixtures could use some upgrades. We arrived late, by there was staff to let us in and help with check in.
Stayed 1 night in Dec 2024

10/10 Excellent

Yoya

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a lot of character. Great service and super convenient location.
Stayed 1 night in Jan 2025