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Hyatt House San Juan

3.5 star property
3.5-star hotel near Distrito T-Mobile

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Photo gallery for Hyatt House San Juan

Bar (on property)
Exterior
Exterior
Outdoor pool
Suite, 1 Bedroom, Bay View (San Juan)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
615 Ave Fernandez Juncos, Distrito de Convenciones, San Juan, 00907
  • Sheraton Casino
    ‪4 min walk‬
  • Distrito T-Mobile
    ‪6 min walk‬
  • Pan American Pier
    ‪8 min walk‬
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    ‪17 min walk‬

Room options

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 King Bed, Accessible, Bathtub

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite King

Egyptian cotton sheets, premium bedding, in-room safe, desk

Studio Suite King

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan) | Restaurant

Suite, 1 Bedroom, Bay View (San Juan)

  • 44 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom King Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

One Bedroom King Suite

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

  • 44 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bay View (Den, No Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Bay View (Den, No Sofabed)

  • 30 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

  • 44 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guestroom King View

Guestroom King View | Private kitchen

Guestroom King View

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Den, No Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds (Den, No Sofabed)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Bay View (San Juan)

Room, 1 King Bed, Bay View (San Juan)

Room, 1 King Bed, Bay View (San Juan)

  • 30 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Place San Juan

Pool
Pet-friendly
Waterslide
Free WiFi
4.5 out of 5, Wonderful, (1013)
The price is CA $431
per night
CA $545 total
includes taxes & fees
18 Feb - 19 Feb
Hyatt Place San Juan

About the area

San Juan

Santurce stay.Within a 10-minute walk of this Santurce hotel, you'll find Distrito T-Mobile and Pan American Pier. Also, Puerto Rico Convention Center is within half a mile (1 km) and Escambron Beach is within 2 miles (3 km).

What's nearby

  • Distrito T-Mobile - 6 min walk
  • Pan American Pier - 8 min walk
  • Puerto Rico Convention Center - 9 min walk
  • Condado Beach - 13 min walk
  • Escambron Beach - 4 min drive

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 11 min drive

Restaurants

  • ‪Choices Sheraton - ‬7 min walk
  • ‪Medalla Arena - ‬6 min walk
  • ‪Sazon Cocina Criolla - ‬6 min walk
  • ‪La Central by Mario Pagan - ‬7 min walk
  • ‪Pudge’s Pizza - ‬6 min walk

About this property

Hyatt House San Juan

3.5-star hotel near Distrito T-Mobile
Hyatt House San Juan offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A 24-hour business center and a meeting room are available. A terrace, barbecue grills, and an arcade/game room are also featured at the business-friendly Hyatt House San Juan. An area shuttle within 3 miles and a beach shuttle are free. Parking is available for a fee.

This 3.5-star San Juan hotel is smoke free.

  • 126 guestrooms or units
  • 6 levels
  • Built in 2014
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Hyatt House San Juan offers 126 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (USD 18.00 per night)
  • Free area shuttle up to 3 miles
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Ceiling hoist
  • Elevator
  • Elevator door width (inches): 36
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Guests under 11 years old must provide proof of a negative PCR/antigen test (issued within 72 hours before check-in) during check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 16 percent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 18.00 per night
  • Pet fee: USD 75 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt House Hotel San Juan
Hyatt House San Juan
Hyatt House San Juan Aparthotel
Hyatt House Aparthotel
Hyatt House San Juan Hotel
Hyatt House San Juan San Juan
Hyatt House San Juan Hotel San Juan

Hyatt House San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 673 out of 1000 reviews
Rating 8 - Good. 202 out of 1000 reviews
Rating 6 - Okay. 65 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For me its location is strategic, the service is excellent and the rooms are beautiful
Stayed 1 night in Jan 2025

10/10 Excellent

Elvia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and front staff were nice and knowledgeable
Stayed 1 night in Nov 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and great location
Stayed 1 night in Oct 2024

8/10 Good

Emmee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Yalmary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent communication with staff, clean room and clean common area.
Stayed 2 nights in Oct 2024

10/10 Excellent

CATHERINE

Stayed 1 night in Oct 2024

10/10 Excellent

Petia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a good area. Staff are very helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Five stars!!
Stayed 1 night in Oct 2024

10/10 Excellent

Maria de L, Boquerón

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia, Calumet City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Keisha, Lithonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. Staff was very friendly.
Stayed 3 nights in Oct 2024

6/10 Okay

Wanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Genesis gave the best customer service
The customer service was excellent. The room smelled like molded. I cleaned the room daily with bleach and when we would return you could still smell the mold. I loved the hotel with the exception of the smell of the room. They had a bus to take you to the beach and to Old San Juan
Stayed 4 nights in Oct 2024

10/10 Excellent

Ron

Travelled with family
This hotel has the nicest friendliest staff of any hotel I’ve been to. From the check in to the bar staff everyone was super friendly. The front desk accommodated us checking in 3 hours early and had recommendations for how to spend the day.
Stayed 1 night in Oct 2024

10/10 Excellent

Barbaro

Stayed 2 nights in Jul 2024

10/10 Excellent

Lizette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Oct 2024

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very good breakfast, and friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice for quick stay
Stayed 1 night in Sep 2024

8/10 Good

Emmee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Constadinos

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Azara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

D'Jamar

Stayed 4 nights in Aug 2024

10/10 Excellent

Richard

Stayed 6 nights in Aug 2024

8/10 Good

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2024