Santurce stay.Your stay at this Santurce aparthotel places you within 2 miles (3 km) of Jose Miguel Agrelot Coliseum and Casino del Mar at La Concha Resort. Condado Beach and Puerto Rico Convention Center are also within 3 miles (5 km).
Jose Miguel Agrelot Coliseum - 2 min drive - 1.8 km
Casino del Mar at La Concha Resort - 3 min drive - 2.5 km
Pan American Pier - 5 min drive - 4.2 km
Puerto Rico Convention Center - 5 min drive - 4.2 km
Condado Beach - 8 min drive - 4.8 km
Getting around
Sacred Heart Station - 13 min walk
Luis Munoz Marin Intl. Airport (SJU) - 23 min drive
Restaurants
Kaiju Noodle Bar - 2 min walk
La Respuesta - 3 min walk
787 Coffee Co - 2 min walk
Taberna Selfie - 5 min walk
Lote 23 - 5 min walk
About this property
Patio Elba Boutique Hotel
3.5-star aparthotel near Jose Miguel Agrelot Coliseum
As a guest of Patio Elba Boutique Hotel, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Patio Elba Boutique Hotel also features concierge services, express check-out, and a water dispenser. The front desk is open around the clock. Self parking is free. A complete renovation of Patio Elba Boutique Hotel was completed in March 2024.
This 3.5-star San Juan aparthotel is smoke free.
11 guestrooms or units
Front desk (limited hours)
Express check-out
Storage area for luggage
Tour and ticket information
Concierge
Terrace
No smoking on site
Water dispenser
Lockers available
Patio Elba Boutique Hotel offers 11 air-conditioned accommodations with laptop-compatible safes and espresso makers. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include showers and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. 42-inch LED televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
11 units
Renovated - March 2024
Water dispenser
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Access methods
Access code, front desk (limited hours)
Pets
Pets: USD 25 per pet (varies based on length of stay)
Only dogs and cats are allowed
Maximum 1 (weight limit: 50 lbs per pet)
Pets cannot be left unattended
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 25 per pet (varies based on length of stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Service fee: 4.5 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and Discover. Cash is not accepted.
Property Registration Number 123456
We should mention
Pool access available from 8:00 AM to 10:00 PM.
Property is also known as
Patio Elba Boutique San Juan
Patio Elba Boutique Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We stayed for Las Sanse and it was a great location to get to the shuttles down the road that took you all the way to Viejo San Juan. The hotel itself was so gorgeous and staff was so friendly. Check-in was great and having parking nearby was super helpful. Highly recommend!
Carolynn
Stayed 3 nights in Jan 2025
4/10 Poor
John Devon
Travelled with partner
2 Feb 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
The place overall looked nice and safe with the high fence around the property. The room we got assigned was in the basement and the hot water would last about 2 min then turns cold. The worst part is we had been traveling all day and were unable to shower because of that issue and the shower was not draining and flooding into the bathroom. These things are essential. Room was clean though and AC works nicely. Disappointing stay.
We checked out very very early the following morning of our stay. It is clear that the accommodations discussed in the advertisement was a total misrepresentation.g
I specifically asked for a sun filled room with plenty of sunshine and instead we arrived to a room that resembled a jail cell. The view was a concrete wall with absolutely no sunshine. It was terrible. We vocalized the dissatisfaction with our room with the attendant and allowed him opportunity to correct it right away but never heard back. I expected a full refund. We are frequent travellers and rely heavily on how the hotel represents itself, we also review often to assist other travellers.
I have also emailed the hotel directly in a chat that has been replied to almost immediately prior to our check in. As of today, we have not heard back from anyone. I have requested compensation for the falso advertising, poor service and lack of an appropriate resolution.
This hotel should not be a recommend place to stay. The area is also very rough and appeared dangerous. Horrible!!!!!
No communication, we were not told anything and some staff would walk by and not say anything. Only one lady toward the end saw us in the hot tub and told us there were towels they preferred us to use and provided them. The air conditioner on our last day was spitting water on the floor. The internet was extremely poor and had no way to watch the tv untill I mirrored my phone to the tv. It was a small room but quaint. However there were two of us and we were there for 7 days with only a bed, tv on wall and 1 side table and small stoolin the other corner and nowhere to put our clothes but the suitcases and the floor. No dresser and only hanging rack with 6 hangers and limited space.
Our stay at Patio Elba was great. The front desk was very welcoming and nice! They held our luggage for 2 hours before our check-in. We got to take advantage of the hot tub & absolutely loved the soft pillows in they had in our room! The lighting in the bathroom is not the best but other than that, we loved our stay.
Kaslyn
Stayed 1 night in Nov 2024
2/10 Terrible
Grace
Travelled with partner
25 Nov 2024
Disliked: Cleanliness, amenities
The fact that it's called a hotel but doesn't provide hotel services is a problem. They do not provide cleaning services during the stay. One must bring out used towels for fresh ones.There are a lot of mosquitoes in the room and around the property too.
Staff isn’t very very nice and the property its self is very good it was the second time me and my girl friend stayed there and I definitely would recommend!
The hotel was a decent experience. The room provided wasn’t the best but was manageable for our stay.
Marcus
Stayed 5 nights in Nov 2024
6/10 Okay
Verified traveller
Business traveller
13 Nov 2024
Liked: Room comfort
Disliked: Cleanliness
Missing toilet paper, no hot water, shower not properly cleaned, trash bin full of trash, overall it seems the room was not cleaned properly.
Decent hotel, with great potential, nice hot tub. Just a few missing details that need attention.
Verified traveller
Stayed 1 night in Nov 2024
10/10 Excellent
Radames
Travelled with group
17 Oct 2024
Liked: Cleanliness, room comfort
Fantastic hidden gem in a perfect place!
Amazing customer service by the young lady during the day. She's an asset to the property. Lights up the whole operation.
Me aparece excelente lugar, limpio y muy accesible. No hay lugar para que las mascotas hagan sus necesidades. Pero en general es altamente recomendable.